Michelle Williams
Customer Service and Social Media Coordinator at SunDANCE Office Supply- Claim this Profile
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Bio
Experience
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Sundance Office
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United States
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Retail Office Equipment
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1 - 100 Employee
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Customer Service and Social Media Coordinator
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Dec 2009 - Present
Fluency in leading social media platforms, including Facebook, Twitter, WordPress, Pinterest and Linkedin. Daily posting, monitoring and engagement across several social media communities. Business-to-business office supply sales to local Tulsa businesses grossing an average of $98K monthly. Provide customer service and assist with sales, online ordering, and product questions with current and potential new clients. Help acquire new business for the company by seeking other ways we can save the clients money and make us an one stop place for all their office needs. Show less
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DIRECTV
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United States
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Entertainment
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700 & Above Employee
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Technical Support Representative
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Mar 2009 - Dec 2009
Assisted Customer with technical questions regarding Directv equipment Placed orders for upgrades along with service call requests Provided excellent customer service to ensure customer satisfaction across all target markets Assisted Customer with technical questions regarding Directv equipment Placed orders for upgrades along with service call requests Provided excellent customer service to ensure customer satisfaction across all target markets
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Southern Oklahoma Treatment Center
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Tulsa, Oklahoma Area
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Office Manager
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2008 - 2008
Provided AP (Accounts Payable) for designated location and processed payroll for all therapist via Milan system Maintained, setup, reviewed, and filed all charts within the company for 15+ doctors Pre-authorizations for Medicaid patients Maintained and organized new office set-up Answered multi-phone line system and assisted all clients that came to the office in need of services or sessions with therapists Provided AP (Accounts Payable) for designated location and processed payroll for all therapist via Milan system Maintained, setup, reviewed, and filed all charts within the company for 15+ doctors Pre-authorizations for Medicaid patients Maintained and organized new office set-up Answered multi-phone line system and assisted all clients that came to the office in need of services or sessions with therapists
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HireRight
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United States
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Human Resources Services
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700 & Above Employee
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Implementations
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2007 - 2008
Assisted high end clients with account setup, and account management. Filed and retrieved corporation documents, records, and reports for internals employees to assist in prompt customer satisfaction Helped maintain customer account information and responded to emails from internal and external clients Completed coordination of filing, data entry, mail distribution and faxing for designated department Assisted high end clients with account setup, and account management. Filed and retrieved corporation documents, records, and reports for internals employees to assist in prompt customer satisfaction Helped maintain customer account information and responded to emails from internal and external clients Completed coordination of filing, data entry, mail distribution and faxing for designated department
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Education
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Catoosa High School