Michelle West
Digital Asset Manager at Rewards Network- Claim this Profile
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Bio
Experience
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Rewards Network
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United States
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Financial Services
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400 - 500 Employee
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Digital Asset Manager
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Mar 2020 - Present
Chicago, Illinois, United States Curated and edited the digital content for new and existing restaurants within the Rewards Network portfolio. Successfully produced digital content for over 85 new accounts monthly. Edits and curates restaurant photos, menus and marketing materials with Adobe Photoshop to brand standards. Manages multiple queues of newly onboarded restaurants & updates of long running clients within Salesforce. Maintains over 30 client menu links weekly. Partners with multiple liaisons across departments to… Show more Curated and edited the digital content for new and existing restaurants within the Rewards Network portfolio. Successfully produced digital content for over 85 new accounts monthly. Edits and curates restaurant photos, menus and marketing materials with Adobe Photoshop to brand standards. Manages multiple queues of newly onboarded restaurants & updates of long running clients within Salesforce. Maintains over 30 client menu links weekly. Partners with multiple liaisons across departments to meet client standards.
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Member Service Representative
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Sep 2019 - Mar 2020
Chicago, Illinois Provided members with assistance in regard to dining accounts of brands partnered with Rewards Network, including, and not limited to: American Airlines, Delta Airlines & United Airlines. Troubleshooted members technical questions as well as general questions about the dining program. Curated and edited the digital content for new and existing restaurants within the Rewards Network portfolio.
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Specialist
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Aug 2011 - Sep 2019
Skokie, IL -Provide relevant purchasing decisions for all customers alike, including small and mid sized business owners. -Took customer appointments to repair broken or malfunctioning Apple devices. -Trained customers through provided training sessions and workshops on how to use Apple products. -Assisted with keeping up with Apple’s global visual merchandising standards for the store.
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The Gauge Collective
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United States
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Advertising Services
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1 - 100 Employee
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Freelance Graphic Designer
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Nov 2017 - Mar 2018
Chicago, Illinois Clients; Fairgrounds Coffee + Tea, Pat Teeley & Associates, Bombay Wraps
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Inside Out Club DuPage
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United States
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Non-profit Organizations
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1 - 100 Employee
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Freelance Graphic Designer
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Apr 2016 - Oct 2017
Greater Chicago Area Created infographic for non-profit organization introducing kids to local non-profit organizations. Assisted on highlighting the benefits on the organization and the impact of the influence of non-profit organizations at a young age within the infographic.
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Freelance Graphic Designer
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Apr 2016 - May 2016
Chicago, IL Created event flyer for annual volunteer appreciation picnic for volunteers of the non-profit organization dedicated to enhancing the lives of independent older adults.
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Freelance Graphic Designer
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Apr 2015 - Jun 2015
Chicago, IL Created the branding, identity, and landing page for local Chicago Photographer, Ka’Lan Jones. Also assisted with creating Facebook & social media graphics.
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Freelance Graphic Designer
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Feb 2015 - Apr 2015
Chicago, IL Developed the logo and branding for the upcoming lifestyle & fashion blog; Lifestyle Connoisseurs. Based and developed for a younger audience.
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Freelance Storyboard Artist
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Feb 2014 - Apr 2014
Greater Chicago Area Illustrating and designing storyboard concepts for McDonalds, in turn to be developed into advertising pitches.
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Freelance Illustrator
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Jan 2014 - Feb 2014
Greater Chicago Area 1 month freelance contract position working alongside Gobda and their client, The Property Medics, based out of Utah. Revamped their current branding and logo for a fresher look.
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Curl Kitchen
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1 - 100 Employee
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Freelance Graphic Designer
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Dec 2013 - Feb 2014
Chicago, IL Created various social media banners to promote the natural hair care company.
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TimeZoneOne
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United States
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Advertising Services
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1 - 100 Employee
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Graphic Design Intern
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Oct 2013 - Jan 2014
Chicago, IL Assisting in the creation of printed material for various advertising projects. Clients; World Federation of Great Towers, Time Zone One, Ronald McDonald House.
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Columbia College Chicago
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United States
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Higher Education
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700 & Above Employee
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Work Aid
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Aug 2008 - Aug 2010
Problem solving with students, assisting with technical difficulties in the Adobe Creative Suite, staying knowledgeable on both the Windows and Mac OSX platforms.
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Education
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Columbia College Chicago
BFA, Illustration -
Niles North High School
Art