Michelle Velarde

Executive Assistant at Minhas Craft Brewery
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Calgary Metropolitan Area, CA
Languages
  • English -
  • Tagalog -

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Experience

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Executive Assistant
      • Apr 2016 - Present

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Store front
      • Jan 2016 - Present

      - Filling customer's coffee and food orders - Entering sales into cash register and collecting payment - Providing great customer service - Filling customer's coffee and food orders - Entering sales into cash register and collecting payment - Providing great customer service

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Intern
      • Feb 2016 - Feb 2016

       -Prepare documents for interfiling -Scan documents such as lease agreements, mineral rights, contracts, surface lease, and business correspondences -Validate scanned documents prior to transferring to the designated database -Reinstate files including mineral, surface agreement, contracts and road use -Conduct file inventory  -Prepare documents for interfiling -Scan documents such as lease agreements, mineral rights, contracts, surface lease, and business correspondences -Validate scanned documents prior to transferring to the designated database -Reinstate files including mineral, surface agreement, contracts and road use -Conduct file inventory

    • United States
    • Retail
    • 700 & Above Employee
    • Food Service Assistant
      • Nov 2015 - Jan 2016

      -Prepare and sell food and drinks to customers -Pulls and stocks supplies and ingredients, cleans kitchen area and eating area -Provides prompt and courteous member service -Prepare and sell food and drinks to customers -Pulls and stocks supplies and ingredients, cleans kitchen area and eating area -Provides prompt and courteous member service

    • Consumer Services
    • 1 - 100 Employee
    • Sales Advisor
      • Apr 2013 - Nov 2015

      -Provide product samples -Inform customers about the product -Answer queries from the customers regarding the product -Write report based on comments and feedbacks from the customers -Exhibit good customer service at all times -Provide product samples -Inform customers about the product -Answer queries from the customers regarding the product -Write report based on comments and feedbacks from the customers -Exhibit good customer service at all times

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Online Marketing Specialist
      • Aug 2011 - Feb 2013

      -Develop and implement marketing strategies through popular social media such as Facebook, Twitter, and the company website and via email -Accurately track and analyze the performance of all traffic generating activities (press release and article distribution, email marketing) using Google Analytics -Recommend corrective/preventive actions to ensure the quality of products, process and services -Maintain customer relations through sending monthly reports on the performance of their website via e-mail -Update hotel partners on the progress of the website through e-mails and phone calls -Handle 10 to 15 hotel websites every month with continuous monitoring and website maintenance for three months -Conduct hotel visits for the face-to-face discussion of online marketing strategies implemented on its hotel website Show less

    • Social Media Specialist
      • May 2010 - Jul 2011

      -Build good relationship to potential customers through good branding of the website -Monitor traffic to each website based on the number of visitors visiting the website using Google Analytics -Interact with people by creating online games and contests via social media websites -Keep track on the number of leads/e-mail addresses received every month by logging information using Microsoft Excel spreadsheet -Build good relationship to potential customers through good branding of the website -Monitor traffic to each website based on the number of visitors visiting the website using Google Analytics -Interact with people by creating online games and contests via social media websites -Keep track on the number of leads/e-mail addresses received every month by logging information using Microsoft Excel spreadsheet

  • Trace College
    • Los Baños, Laguna
    • College Instructor
      • Nov 2008 - Apr 2010

       -Prepare course syllabus and outline for English courses  -Prepare class presentation using Microsoft PowerPoint  -Conduct discussion on major topics defined in the course syllabus  -Facilitate students’ learning through small group discussion  -Construct test examinations for students’ evaluation  -Prepare and compute grades using Microsoft Excel spreadsheet  -Prepare course syllabus and outline for English courses  -Prepare class presentation using Microsoft PowerPoint  -Conduct discussion on major topics defined in the course syllabus  -Facilitate students’ learning through small group discussion  -Construct test examinations for students’ evaluation  -Prepare and compute grades using Microsoft Excel spreadsheet

Education

  • Reeves College
    Diploma Program, Oil and Gas Administration
    2015 - 2016
  • University of the Philippines
    Bachelor’s Degree, Communication Arts
    2004 - 2008

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