Michelle Varona - Johnson

Operations Manager at McAleese and Associates
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Contact Information
us****@****om
(386) 825-5501
Location
Sterling, Virginia, United States, US

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Experience

    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Dec 2014 - Present

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Recruiter
      • Oct 2011 - May 2015

      Full lifecycle recruitment of qualified candidates targeted to towards Fortune 500, middle-market and emerging businesses for positions including Executive and Administrative Assistants, Customer Service, Receptionist, Financial Analysts, A/R, A/P, Collectors, Human Resources, Contracts/Procurement, Warehouse, Sales and other various professional positions.  Play a key role in sourcing, interviewing, administering tests and selecting qualified candidates for placements through strength in creative sourcing strategies; includes resume database, internet and professional trade boards, candidate referrals, and contingency search firms. Administer and plan for new hire and employee terminations; from orientation and exit interviews.  Strong understanding labor laws on discrimination, employee relations, management structure, and advancement policies. Confident in benefits education, including 401(k) and health/dental insurance enrollments.  Excellent communication skills allow for developed account relationships and success generating new business leads generated by associates and referrals. Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Group Benefits Manager
      • Oct 2006 - May 2008

      Supervised staff of 10 supporting small, mid and large size group in all benefit functions; oversaw all staff in providing orientation and overview material. Provided benefit expertise and support specializing in mid to large size employer group's benefit packages. This included guiding any benefit plan startup, benefit plan management for employee and employer, advocate carrier renewal negotiations and benchmarking within the market place, open enrollment material presentations and field questions on a full spectrum of HR benefits. Advised employer senior management; create HR policies and procedures toward legal compliance, efforts to recruit and retain quality employees using benefits package, implement group benefits databases for employer groups, developed orientation, training and incentive programs, administered benefits enrollment and programs, helped to review history of experience and trends to establish HR budgets and projections. Work closely with management and HR generalist in all aspects of the benefits arena in the workplace. Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Benefits Consultant
      • Jan 1996 - Jun 2005

      Benefits Specialist duties included administration and compliance for 4 offices in the VA State Region. Creating policy overview and interpretation, large group renewal, claims, enrollment, and billing process. Extensive employer/employee service and support on escalated matters, included experience in healthcare analysis, reports and experience reports for employer groups. Key Results:  Maintain client and internal relationships in an effort to provide excellent customer service and progress toward excelling goals.  Sponsored client and executive staff meetings/presentations, open enrollment presentations for employer group comfortable with large group public speaking. Manage and maintain monthly utilization reports, which include claims, enrollment, pharmacy, and hospital utilization.  Extensive knowledge in troubleshooting discrepancies in claims processing, enrollment and billing.  Create and interpret reports to troubleshoot/enhance current processes and accuracy. Administrative Management, which includes development and placement of tracking systems and process improvement.  Processed and provided renewals and procurement process, negotiation with underwriting and client in an effort toward retention. Show less

Education

  • George Mason University
    1992 - 1993

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