Michelle van Rensburg
Marketing Manager at Twincare International- Claim this Profile
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Bio
Credentials
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The Art and Science of Negociation
University of the WitwatersrandMay, 2015- Oct, 2024 -
Anatomy and physiology, Counselling and Psychotherapy, Colour Therapy, Child Psychology, Nutrition, Herbalism, Reflexology, Business Skills and Regression Therapy
Healing Hands InternationalDec, 2011- Oct, 2024
Experience
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Twincare International
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South Africa
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Personal Care Product Manufacturing
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1 - 100 Employee
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Marketing Manager
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Nov 2020 - Present
Olaplex
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Personal Assistant
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Aug 2019 - Present
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Marketing Manager
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Jan 2020 - Jul 2021
LUMA Beauty
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The Spa Consultants
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South Africa
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Wellness and Fitness Services
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1 - 100 Employee
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Training and Marketing Administrator
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Feb 2018 - Aug 2019
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weFix
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Egypt
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IT Services and IT Consulting
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Regional Administrator
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May 2017 - Jan 2018
Core functions in Office Management, Operations and Human ResourcesManagement of reception staff and petty cash, management of drivers and coordination vehicle expenses, office maintenance and admin, maintain account relations.Report National Operations Manager and assist admin based requests from senior managers. Example, obtaining quotes, assisting with contracts.Assisting with project planning where necessary, including the opening of new stores, marketing promotions, arranging the year end function etcRecruitment procedures including onboarding and induction, directly assisting the Human Resource Manager and Training Manager.
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Regional Office and Training Coordinator
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Aug 2015 - Apr 2017
Human Resource Assistance including recruitment and induction training for all new startersOffice Management for small Office including reception staff and area, managing the 3 drivers, accounting handling, etcEvent Organisation for the year-end functionsDirect assistance to Regional Manager Franchise Assistance including onboarding by liaising with new owners and store set upEnsure that the stores adhere to franchise standards by providing assistance
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Branch Manager
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Jul 2014 - Jul 2015
Managed 13 people within the store including Technicians, Front of House, Stock Controller and the Cleaner.Composing and conducting training modules and tests including induction, customer service, brands, merchandising, policies and procedures, system training etcInsured that the staff members adhered to company policies and procedures
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Front Of House Manager
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Apr 2013 - Jul 2014
Managed the Front of House team consisting of 5 peopleAssisted with training and the creation of new procedures for better performanceStock Management including liaising with suppliers and merchandisingClient liaison and customer service
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Customer Service Specialist
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Mar 2012 - Apr 2013
Specialised in customer serviceRegular StocktakesResponsible for opening and closing of the store
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Education
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Varsity College
SLP, Marketing Management -
University of South Africa/Universiteit van Suid-Afrika
Programme in Human Resource Management, Human Resources Management/Personnel Administration, General -
E-Careers
Events Management, Meeting and Event Planning -
University of the Witwatersrand
The Art and Science od Negociation, Short Course -
Healing hands International
Certificate, Health and Wellness, General -
Bryanston High School