Michelle Tueros
Pre Admission Testing Clerk/Receptionist and Surgical Day Care Clerk/Receptionist at Holy Family Hospital- Claim this Profile
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Spanish Full professional proficiency
Topline Score
Bio
Credentials
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Medical Receptionist
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Notary Public
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Experience
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Holy Family Hospital
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India
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Hospitals and Health Care
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700 & Above Employee
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Pre Admission Testing Clerk/Receptionist and Surgical Day Care Clerk/Receptionist
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May 2016 - Present
Customer Service, Organizational Responsibilities, Directs Patients and families to the appropriate areas within the Surgical Services in a positive and professional manner. Answer phones courteously and promptly and refers all medical questions to nurse. Prepare and assembles charts, cards, labels and Bracelets. Obtains signatures on all necessary legal permits, notices and consents. Maintains all paperwork for pre-registered patients, Obtain PAT patients' records needed for review by anesthesiologist, and registered nurse. Accurately documents all client visits and required information in the log book. Prepare patient charges and enters daily into Meditech. EKG Tech. Show less
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Associate
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Jan 2016 - Present
Prepare income tax return forms for individuals, review financial records, such as prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare return, Interviews client to obtain additional information on taxable income and deductible expenses and allowances. Occasionally verifies totals on forms prepared by others to detect errors of arithmetic or procedure. Prepare income tax return forms for individuals, review financial records, such as prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare return, Interviews client to obtain additional information on taxable income and deductible expenses and allowances. Occasionally verifies totals on forms prepared by others to detect errors of arithmetic or procedure.
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Administrative Assistant
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Oct 2012 - Feb 2016
Answer and screen incoming calls Handle and redirect customer queries Take and distribute messages Manage visitors Organize incoming and outgoing mail Coordinate meetings and appointments Prepare letters and documents Utilize MS Office fully in daily tasks and responsibilities Research and retrieve information Maintain reception area Marketing Answer and screen incoming calls Handle and redirect customer queries Take and distribute messages Manage visitors Organize incoming and outgoing mail Coordinate meetings and appointments Prepare letters and documents Utilize MS Office fully in daily tasks and responsibilities Research and retrieve information Maintain reception area Marketing
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Front Desk Receptionist
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Sep 2010 - Jul 2011
Operated multi- line phone system and scheduled patient appointments. Verified insurance eligibility and performed electronic billing and data entry. Administered applications and electronically applied for CareCredit® accounts on behalf of patients. Operated multi- line phone system and scheduled patient appointments. Verified insurance eligibility and performed electronic billing and data entry. Administered applications and electronically applied for CareCredit® accounts on behalf of patients.
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Front Desk Receptionist
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Apr 2008 - Jun 2009
Operated multi- line phone console, relaying calls and taking messages. Attended to private patients. Provided information regarding patient matters. Assisted patients and coordinated appointments. Maintained filing system current and organized with EZ Dental. Verified insurance eligibility and performed electronic billing and data entry. Invisalign Certification: Clear Essentials I CE Credit: 8 Hours Attended Delta Dental Practical Pharmacology in Dentistry seminar. Operated multi- line phone console, relaying calls and taking messages. Attended to private patients. Provided information regarding patient matters. Assisted patients and coordinated appointments. Maintained filing system current and organized with EZ Dental. Verified insurance eligibility and performed electronic billing and data entry. Invisalign Certification: Clear Essentials I CE Credit: 8 Hours Attended Delta Dental Practical Pharmacology in Dentistry seminar.
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Front Desk Receptionist
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Nov 2006 - Sep 2007
Handled incoming and outgoing phone calls as well as data entry of patient information. Responsible for assisting regular and private patients, made and received appointments, filling charts, check insurance, billing. Handled incoming and outgoing phone calls as well as data entry of patient information. Responsible for assisting regular and private patients, made and received appointments, filling charts, check insurance, billing.
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Costumer service/sales
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Mar 2005 - Feb 2006
Organized stock in all departments; inventory control of greeting card merchandise, symbolized invitations, baby announcements and personalized stationery. Responsible for assisting clients through all aspects, details and design of custom orders. Operated cash register and performed sales transactions. Organized stock in all departments; inventory control of greeting card merchandise, symbolized invitations, baby announcements and personalized stationery. Responsible for assisting clients through all aspects, details and design of custom orders. Operated cash register and performed sales transactions.
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Costumer service/Sales
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Feb 1998 - Aug 2003
Inside & B-2-B Sales/Customer Service Boutique stationary store providing services for regular and high- profile clientele- e.g- Dick Wolf, Al Roker, Whoopi Goldberg, John F. Kennedy, Jr., et. al Suggested new products in accordance with customers' needs to increase sales. Responsible for assisting clients through all aspects, details and design of custom orders. Organized stock in all departments; create attractive display of new, incoming items; inventory control of greeting card merchandise, symbolized invitations, baby announcements and personalized stationery. Show less
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Education
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2012 - 2013
Middlesex Community College
Certificate, Medical Receptionist -
1993 - 1994
Lowell High School
High School Diploma
Community
