Experience

Family & Children's Service of Ithaca

• United States
• Mental Health Care
• 1 - 100 Employee

• Director of Development

  • Aug 2023 - Present



Humane Rescue Alliance

• Non-profit Organization Management
• 1 - 100 Employee

• Chief People Officer

  • Oct 2020 - May 2023

  When asked to lead our Diversity, Equity & Inclusion work in the summer of 2020, I noted that we needed strategic HR leadership focused on empowering and developing our staff in order for any DEI efforts to be flourish. In the fall of 2020 I transitioned to being the Chief People Officer for the entire organization with 250 employees in DC & NJ. Over the course of the next 2 1/2 years I led the following work (and so much more!): -Established our DEI Council, an advisory council of… Show more When asked to lead our Diversity, Equity & Inclusion work in the summer of 2020, I noted that we needed strategic HR leadership focused on empowering and developing our staff in order for any DEI efforts to be flourish. In the fall of 2020 I transitioned to being the Chief People Officer for the entire organization with 250 employees in DC & NJ. Over the course of the next 2 1/2 years I led the following work (and so much more!): -Established our DEI Council, an advisory council of employees from across the organization to inform our DEI work internally and externally. -Hired our first Director of Talent & Inclusion, a role focused on developing our staff and our DEI efforts. -Improved our compensation, recruiting and promotion practices with an equity lens. Established a compensation program for our bilingual staff. Partnered with a returning citizen employment program. -Established Management Training with The Management Center to create structures and practices for managers to get results. -Employee Engagement: Surveyed staff in the September 2022 using the Energage Workplace Survey and implemented change based on feedback. -Employee Advisory Council: Establish a council of employees to advise our policies and practices. -Improved employee experience through improved PTO policies, transparency (in budgets, compensation practices and recruiting) and general communications.

• Chief Operating Officer: St. Hubert's Animal Welfare Center

  • Nov 2019 - Oct 2020

  -Establish a culture of employee engagement and leadership as we merged with Humane Rescue Alliance. -Build rapport with St. Hubert's staff, donors and community. -Integrate operational and human resource policies and practices. -Respond to COVID-19 pandemic. Establish operational practices to fully employ 90+ staff and continue saving lives through transport and sheltering.



Planned Parenthood of the Southern Finger Lakes

• Hospitals and Health Care
• 1 - 100 Employee

• Director of Development

  • Feb 2018 - Nov 2019

  -Build major gift and leadership gift programs, based on solid foundation from a successful capital campaign. -Maintain and grow a robust volunteer solicitor program to support major and leadership gifts program. -Lead direct mail program for grass roots donors. Author appeals, develop segmentation strategy and manage each mailing. -Lead a small capital campaign ($500K) to finish construction of our new Corning Health Center. -Create and implement a donor communication stragey… Show more -Build major gift and leadership gift programs, based on solid foundation from a successful capital campaign. -Maintain and grow a robust volunteer solicitor program to support major and leadership gifts program. -Lead direct mail program for grass roots donors. Author appeals, develop segmentation strategy and manage each mailing. -Lead a small capital campaign ($500K) to finish construction of our new Corning Health Center. -Create and implement a donor communication stragey regarding our upcoming merger with four other NYS affiliates. -Develop and implement a robust donor communication strategy, including a biweekly donor email. -Lead a revitalized Risk & Quality Management Program during a transition year (2019). Show less -Build major gift and leadership gift programs, based on solid foundation from a successful capital campaign. -Maintain and grow a robust volunteer solicitor program to support major and leadership gifts program. -Lead direct mail program for grass roots donors. Author appeals, develop segmentation strategy and manage each mailing. -Lead a small capital campaign ($500K) to finish construction of our new Corning Health Center. -Create and implement a donor communication stragey… Show more -Build major gift and leadership gift programs, based on solid foundation from a successful capital campaign. -Maintain and grow a robust volunteer solicitor program to support major and leadership gifts program. -Lead direct mail program for grass roots donors. Author appeals, develop segmentation strategy and manage each mailing. -Lead a small capital campaign ($500K) to finish construction of our new Corning Health Center. -Create and implement a donor communication stragey regarding our upcoming merger with four other NYS affiliates. -Develop and implement a robust donor communication strategy, including a biweekly donor email. -Lead a revitalized Risk & Quality Management Program during a transition year (2019). Show less



Humane Society for Greater Savannah

• Savannah, Georgia Area

• Chief Executive Officer

  • Dec 2015 - Jan 2018

  Shelter Operations Assessment & Improvement: Using the ASV (Association Shelter Veterinarians) Guidelines for Care in Animal Shelters, improve shelter operations from red (failing) or yellow (of concern) to green (meets standards). Implement data management tools using shelter software. Human Resources: Review and implement basic human resource policies, including harassment & discrimination policies & procedures, labor law enforcements and substance abuse policies. Spay/Neuter Clinic:… Show more Shelter Operations Assessment & Improvement: Using the ASV (Association Shelter Veterinarians) Guidelines for Care in Animal Shelters, improve shelter operations from red (failing) or yellow (of concern) to green (meets standards). Implement data management tools using shelter software. Human Resources: Review and implement basic human resource policies, including harassment & discrimination policies & procedures, labor law enforcements and substance abuse policies. Spay/Neuter Clinic: Open a spay/neuter clinic according to Humane Alliance protocols in Spring 2016. Good to Great: With management team, apply Good to Great principles to our operations, increasing discipline and deliberateness. Implement Standard Operating Procedures (SOP's) across the organization and assess programs against national standards. Public Relations: Author a weekly news column in the Savannah Morning News and appear weekly on a morning local news show, Mid-Morning Live on WTOC. Donor Management: Rebuild damaged relationships with prior major donors and strengthen current donor relationships. Expand Thrift Shop to a second location to double net revenue benefiting the organization. Implemented Amy Mills’ “Customer Service for Social Change” throughout the organization. Strategic Planning: Engage board and staff in a strategic planning process with the aid of an external facilitator. Develop annual program plans with staff for new community programming such as Pets for Life, transport and community cat management. Municipal Relationship: Mend relationship with municipal (county and city) animal control and build plan for strengthening our partnership. Fundraising: Managed a difficult relationship with our Thrift Shop, a 509 organization, that presented both significant risks and opportunities for revenue generation. Partnered with fundraising volunteers on a new high end event that generated $20k in net revenue in its first year (mostly my job was to stay out of their way!). Show less Shelter Operations Assessment & Improvement: Using the ASV (Association Shelter Veterinarians) Guidelines for Care in Animal Shelters, improve shelter operations from red (failing) or yellow (of concern) to green (meets standards). Implement data management tools using shelter software. Human Resources: Review and implement basic human resource policies, including harassment & discrimination policies & procedures, labor law enforcements and substance abuse policies. Spay/Neuter Clinic:… Show more Shelter Operations Assessment & Improvement: Using the ASV (Association Shelter Veterinarians) Guidelines for Care in Animal Shelters, improve shelter operations from red (failing) or yellow (of concern) to green (meets standards). Implement data management tools using shelter software. Human Resources: Review and implement basic human resource policies, including harassment & discrimination policies & procedures, labor law enforcements and substance abuse policies. Spay/Neuter Clinic: Open a spay/neuter clinic according to Humane Alliance protocols in Spring 2016. Good to Great: With management team, apply Good to Great principles to our operations, increasing discipline and deliberateness. Implement Standard Operating Procedures (SOP's) across the organization and assess programs against national standards. Public Relations: Author a weekly news column in the Savannah Morning News and appear weekly on a morning local news show, Mid-Morning Live on WTOC. Donor Management: Rebuild damaged relationships with prior major donors and strengthen current donor relationships. Expand Thrift Shop to a second location to double net revenue benefiting the organization. Implemented Amy Mills’ “Customer Service for Social Change” throughout the organization. Strategic Planning: Engage board and staff in a strategic planning process with the aid of an external facilitator. Develop annual program plans with staff for new community programming such as Pets for Life, transport and community cat management. Municipal Relationship: Mend relationship with municipal (county and city) animal control and build plan for strengthening our partnership. Fundraising: Managed a difficult relationship with our Thrift Shop, a 509 organization, that presented both significant risks and opportunities for revenue generation. Partnered with fundraising volunteers on a new high end event that generated $20k in net revenue in its first year (mostly my job was to stay out of their way!). Show less



Monadnock Humane Society

• Swanzey, NH

• Executive Director

  • Oct 2012 - Aug 2014

  I am passionate about the mission and the amazing staff and volunteers I worked with every day. Over the course of my time at MHS, we have accomplished a great deal but there was still a long road ahead of us to fulfilling our potential as an iconic non-profit organization in the Northeast. -I led the staff and board through a branding process in which we established a new mission, values and logo (coming soon!). Our new mission: Fostering a compassionate community by promoting and… Show more I am passionate about the mission and the amazing staff and volunteers I worked with every day. Over the course of my time at MHS, we have accomplished a great deal but there was still a long road ahead of us to fulfilling our potential as an iconic non-profit organization in the Northeast. -I led the staff and board through a branding process in which we established a new mission, values and logo (coming soon!). Our new mission: Fostering a compassionate community by promoting and providing for the well-being of animals. -Working closely with the Director of Marketing and Development, we have established a stronger presence throughout the Monadnock region through regular media (Cheshire TV, Monadnock Shopper News) as well as facebook, twitter and other online media as well as personal presence in community organizations such as Chamber of Commerce and Leadership Monadnock. - We established regular direct mail -- newsletter, postcards and appeals. -With board members and staff we redesigned the MHS website for clarity of messaging and customer access. - I led a team of 28 staff at one of New England’s premier animal shelters. Integrate activities across shelter, training center, retail and boarding/daycare facility. Facilitate and lead strategic planning. Other accomplishments include: - Rebuilt damaged relationships with prior major donors and strengthen current donor relationships. - Managed large facilities projects, such as rewiring fire alarm systems, landscaping, and general facilities maintenance and cleaning. - Presented to various civic groups throughout the region. Attend community functions and represent MHS to potential donors, clients and supporters. - Implemented Amy Mills’ “Customer Service for Social Change” throughout the organization. Show less I am passionate about the mission and the amazing staff and volunteers I worked with every day. Over the course of my time at MHS, we have accomplished a great deal but there was still a long road ahead of us to fulfilling our potential as an iconic non-profit organization in the Northeast. -I led the staff and board through a branding process in which we established a new mission, values and logo (coming soon!). Our new mission: Fostering a compassionate community by promoting and… Show more I am passionate about the mission and the amazing staff and volunteers I worked with every day. Over the course of my time at MHS, we have accomplished a great deal but there was still a long road ahead of us to fulfilling our potential as an iconic non-profit organization in the Northeast. -I led the staff and board through a branding process in which we established a new mission, values and logo (coming soon!). Our new mission: Fostering a compassionate community by promoting and providing for the well-being of animals. -Working closely with the Director of Marketing and Development, we have established a stronger presence throughout the Monadnock region through regular media (Cheshire TV, Monadnock Shopper News) as well as facebook, twitter and other online media as well as personal presence in community organizations such as Chamber of Commerce and Leadership Monadnock. - We established regular direct mail -- newsletter, postcards and appeals. -With board members and staff we redesigned the MHS website for clarity of messaging and customer access. - I led a team of 28 staff at one of New England’s premier animal shelters. Integrate activities across shelter, training center, retail and boarding/daycare facility. Facilitate and lead strategic planning. Other accomplishments include: - Rebuilt damaged relationships with prior major donors and strengthen current donor relationships. - Managed large facilities projects, such as rewiring fire alarm systems, landscaping, and general facilities maintenance and cleaning. - Presented to various civic groups throughout the region. Attend community functions and represent MHS to potential donors, clients and supporters. - Implemented Amy Mills’ “Customer Service for Social Change” throughout the organization. Show less



Spaulding Rehabilitation Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director, Annual Giving

  • Mar 2011 - Jun 2012

  Leadership & Strategy: Lead Annual Giving team of three professional staff. Integrate annual fund operations across four hospitals, 2 skilled nursing facilities, numerous outpatient sites and a visiting nurse association. Leadership Giving: Identify, cultivate and solicit annual fund donors at the leadership gifts levels. Assess potential for future major gift. Grateful Patient Program: Develop and manage a Grateful Patient Program to improve donor pipeline throughout the hospital… Show more Leadership & Strategy: Lead Annual Giving team of three professional staff. Integrate annual fund operations across four hospitals, 2 skilled nursing facilities, numerous outpatient sites and a visiting nurse association. Leadership Giving: Identify, cultivate and solicit annual fund donors at the leadership gifts levels. Assess potential for future major gift. Grateful Patient Program: Develop and manage a Grateful Patient Program to improve donor pipeline throughout the hospital system. Show less Leadership & Strategy: Lead Annual Giving team of three professional staff. Integrate annual fund operations across four hospitals, 2 skilled nursing facilities, numerous outpatient sites and a visiting nurse association. Leadership Giving: Identify, cultivate and solicit annual fund donors at the leadership gifts levels. Assess potential for future major gift. Grateful Patient Program: Develop and manage a Grateful Patient Program to improve donor pipeline throughout the hospital… Show more Leadership & Strategy: Lead Annual Giving team of three professional staff. Integrate annual fund operations across four hospitals, 2 skilled nursing facilities, numerous outpatient sites and a visiting nurse association. Leadership Giving: Identify, cultivate and solicit annual fund donors at the leadership gifts levels. Assess potential for future major gift. Grateful Patient Program: Develop and manage a Grateful Patient Program to improve donor pipeline throughout the hospital system. Show less



Endicott College

• United States
• Higher Education
• 700 & Above Employee

• Director of Development

  • Dec 2008 - May 2010

  Leadership: Led development team of annual fund ($515K), research and advancement services. Advisory Board: Created a Board of Advisors for the College. Identified and recruited members. Designed and managed fall and spring meetings. Patron of the Arts: Developed a program for neighbors in Beverly Farms to engage with the College and the new Center for the Arts. Athletic Fundraising: Partnered with athletics staff to support specific campaigns and sports as well as the Gull Club… Show more Leadership: Led development team of annual fund ($515K), research and advancement services. Advisory Board: Created a Board of Advisors for the College. Identified and recruited members. Designed and managed fall and spring meetings. Patron of the Arts: Developed a program for neighbors in Beverly Farms to engage with the College and the new Center for the Arts. Athletic Fundraising: Partnered with athletics staff to support specific campaigns and sports as well as the Gull Club, Endicott’s athletic booster club. Parent Involvement: Engaged major gift prospect parents with the college through a variety of mechanisms including an advisory council, events and mentoring opportunities. Major Gifts Officer: Identified, cultivated and solicited major gift prospects on behalf of the college. Show less Leadership: Led development team of annual fund ($515K), research and advancement services. Advisory Board: Created a Board of Advisors for the College. Identified and recruited members. Designed and managed fall and spring meetings. Patron of the Arts: Developed a program for neighbors in Beverly Farms to engage with the College and the new Center for the Arts. Athletic Fundraising: Partnered with athletics staff to support specific campaigns and sports as well as the Gull Club… Show more Leadership: Led development team of annual fund ($515K), research and advancement services. Advisory Board: Created a Board of Advisors for the College. Identified and recruited members. Designed and managed fall and spring meetings. Patron of the Arts: Developed a program for neighbors in Beverly Farms to engage with the College and the new Center for the Arts. Athletic Fundraising: Partnered with athletics staff to support specific campaigns and sports as well as the Gull Club, Endicott’s athletic booster club. Parent Involvement: Engaged major gift prospect parents with the college through a variety of mechanisms including an advisory council, events and mentoring opportunities. Major Gifts Officer: Identified, cultivated and solicited major gift prospects on behalf of the college. Show less



Cornell University

• United States
• Higher Education
• 700 & Above Employee

• Director, Alumni Affairs & Development

  • Mar 2005 - Dec 2008

  Annual Fund: Managed regional Tower Club Committee ($5000 Leadership Gifts Program) through volunteer recruitment, coaching and follow up. Solicited gifts at $5000-$10,000 level. We met or exceeded our regional goals of 500 gifts at $5000 level. New Prospect Assessment: Visited and assessed new prospective donors for potential campaign gifts ($100K and above) and designed a 1-3 year solicitation strategy in partnership with the Major Gift Officer. Staff and Volunteer Management:… Show more Annual Fund: Managed regional Tower Club Committee ($5000 Leadership Gifts Program) through volunteer recruitment, coaching and follow up. Solicited gifts at $5000-$10,000 level. We met or exceeded our regional goals of 500 gifts at $5000 level. New Prospect Assessment: Visited and assessed new prospective donors for potential campaign gifts ($100K and above) and designed a 1-3 year solicitation strategy in partnership with the Major Gift Officer. Staff and Volunteer Management: Hired, evaluated and guided activities of three alumni affairs and development staff. Recruited, trained and motivated volunteers to lead alumni activities and development efforts. Coordination in a Complex Environment: With colleagues from all of Cornell’s colleges and units, coordinated alumni affairs and development activities to maximize program impact for friend-raising and fundraising throughout New England. Strategic Engagement Initiatives: In partnership with volunteer leaders, developed or revived several engagement initiatives including Cornell Women’s Networking Dinners, Cornell Professional Network and Minority Alumni Affairs activities. Show less Annual Fund: Managed regional Tower Club Committee ($5000 Leadership Gifts Program) through volunteer recruitment, coaching and follow up. Solicited gifts at $5000-$10,000 level. We met or exceeded our regional goals of 500 gifts at $5000 level. New Prospect Assessment: Visited and assessed new prospective donors for potential campaign gifts ($100K and above) and designed a 1-3 year solicitation strategy in partnership with the Major Gift Officer. Staff and Volunteer Management:… Show more Annual Fund: Managed regional Tower Club Committee ($5000 Leadership Gifts Program) through volunteer recruitment, coaching and follow up. Solicited gifts at $5000-$10,000 level. We met or exceeded our regional goals of 500 gifts at $5000 level. New Prospect Assessment: Visited and assessed new prospective donors for potential campaign gifts ($100K and above) and designed a 1-3 year solicitation strategy in partnership with the Major Gift Officer. Staff and Volunteer Management: Hired, evaluated and guided activities of three alumni affairs and development staff. Recruited, trained and motivated volunteers to lead alumni activities and development efforts. Coordination in a Complex Environment: With colleagues from all of Cornell’s colleges and units, coordinated alumni affairs and development activities to maximize program impact for friend-raising and fundraising throughout New England. Strategic Engagement Initiatives: In partnership with volunteer leaders, developed or revived several engagement initiatives including Cornell Women’s Networking Dinners, Cornell Professional Network and Minority Alumni Affairs activities. Show less



Schwan's Company

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Organization Development, Program Manager

  • Feb 2002 - Feb 2005

  Senior Executive Development Program: As a member of the Development team, created and implemented high potential development program for top two management levels of the firm. Worked closely with CEO and Executive Committee to ensure their participation and satisfaction with the program. Designed nomination, selection and assessment processes. Coached program members and their managers through the development process. Designed group learning events, including off-site retreats and learning… Show more Senior Executive Development Program: As a member of the Development team, created and implemented high potential development program for top two management levels of the firm. Worked closely with CEO and Executive Committee to ensure their participation and satisfaction with the program. Designed nomination, selection and assessment processes. Coached program members and their managers through the development process. Designed group learning events, including off-site retreats and learning programs. Organizational Development: Developed and led training programs. Consulted to HR on succession planning. Facilitated business unit strategic planning meetings. Show less Senior Executive Development Program: As a member of the Development team, created and implemented high potential development program for top two management levels of the firm. Worked closely with CEO and Executive Committee to ensure their participation and satisfaction with the program. Designed nomination, selection and assessment processes. Coached program members and their managers through the development process. Designed group learning events, including off-site retreats and learning… Show more Senior Executive Development Program: As a member of the Development team, created and implemented high potential development program for top two management levels of the firm. Worked closely with CEO and Executive Committee to ensure their participation and satisfaction with the program. Designed nomination, selection and assessment processes. Coached program members and their managers through the development process. Designed group learning events, including off-site retreats and learning programs. Organizational Development: Developed and led training programs. Consulted to HR on succession planning. Facilitated business unit strategic planning meetings. Show less



Cornell University - Johnson Graduate School of Management

• Access Services Manager

  • Sep 1992 - Jan 2000

  Inventory Management: Designed and managed inventory of 1000+ periodical titles and government publications. Directed barcoding operation of 30,000 items for improved inventory control. Resulted in more accurate holdings records and bibliographic information for researchers. Billing Practice Harmonization: Led team of representatives from 19 libraries to analyze billing practices and recommended methods to harmonize billing operations across campus. Created system wide billing… Show more Inventory Management: Designed and managed inventory of 1000+ periodical titles and government publications. Directed barcoding operation of 30,000 items for improved inventory control. Resulted in more accurate holdings records and bibliographic information for researchers. Billing Practice Harmonization: Led team of representatives from 19 libraries to analyze billing practices and recommended methods to harmonize billing operations across campus. Created system wide billing manual. Manager: Managed staff of 20 part time and 3 full time employees. Responsible for hiring, training and evaluating. Show less Inventory Management: Designed and managed inventory of 1000+ periodical titles and government publications. Directed barcoding operation of 30,000 items for improved inventory control. Resulted in more accurate holdings records and bibliographic information for researchers. Billing Practice Harmonization: Led team of representatives from 19 libraries to analyze billing practices and recommended methods to harmonize billing operations across campus. Created system wide billing… Show more Inventory Management: Designed and managed inventory of 1000+ periodical titles and government publications. Directed barcoding operation of 30,000 items for improved inventory control. Resulted in more accurate holdings records and bibliographic information for researchers. Billing Practice Harmonization: Led team of representatives from 19 libraries to analyze billing practices and recommended methods to harmonize billing operations across campus. Created system wide billing manual. Manager: Managed staff of 20 part time and 3 full time employees. Responsible for hiring, training and evaluating. Show less