Michelle Temmers
Head of Department: Audit and Recoveries at RT7Digital- Claim this Profile
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Afrikaans Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
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Credentials
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Agency Project Management Certification
ZenPilotJan, 2022- Sep, 2024 -
Licensed Professional Counselor
Council for Counsellors in South AfricaJul, 2019- Sep, 2024
Experience
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RT7Digital
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Head of Department: Audit and Recoveries
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Jan 2023 - Present
At RT7Digital we offer a service called Inventory Audit and Recovery. I manage a team of Case Managers who enthusiastically work to manually submit and review quality claims with accurate data to increase your business revenue. Amazon owes 99% of sellers a reimbursement! It could be for lost and damaged units, refunds, mishandled returns or lost inbound shipments. Let me help you get your money back.
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Head of Human Resources
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Dec 2020 - Present
Works with passion and from a Purpose Driven mindset.Participate in business planning and ensure alignment of HR delivery with business goals for the organization and at the site. Establishes objectives and delivers HR strategy for the attainment of the organization’s vision and objectives and in a strategic and sometimes tactical role is deeply knowledgeable about the design work systems in which people succeed and contribute.Supports managers and teams in business delivery through enhancing their capability to deliver the organization’s objectives, manage their people, implement change and build relations with key stakeholders (internal/external). Utilizes the talent development process and tools delivered by expertise teams in order to provide and develop diverse talent pipeline for both the short term and medium term needs of the company.Maintains effective employee relations through regularly interacting with personnel, fostering rapport of trust with employees. This includes participation in executing the positive employee relations objectives of the HR strategy.As an employee advocate, plays an integral role in organizational success through knowledge and advocacy of people. Fostering effective methods of goal setting, communication and empowerment through responsibility, builds employee ownership of the organization. Helps establish the organization culture and climate in which people have the competency, concern, and commitment to achieve business success.Brings HR insight through consultation skills to bear on all people related issues (people, capabilities, organizational leadership and culture)Specializing in E-Commerce: Amazon
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Director
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Jan 2019 - Jul 2022
Owner and Founder of a Private Practice Counselling Service who works as a private counselor as well as Human Resources Consultant in the corporate sphere. Meticulous worker with excellent organisation skills Excellent computer literacy Willingness to learn and grow A high degree of confidentiality Excellent communication skills Update and manage all staff details and information required by all Managers and ensure all reports are up to date. Advise managers on all grievance policies and procedures that they require Assist with disciplinaries and grievance processes Monitor relationships between staff and management Ensure that all staff understand and comply with Companies Policies and Procedures Manage HR Reports, EE and WSP Attend EE meetings Complete Employment Equity documents and submit online Dealing with Managers for Recruitment requirements Organisation of Job descriptions and preparation and placement of adverts Advert response and handling Organisation of interview appointments and timetable suitable for all parties Preparation of LOA, Contracts and all personal information requirements Training -Source external training and ensure records are kept of both internal and external Facilitate training needs analysis Assist with payroll requirements and reports Compile Workplace Skills plan and Training reports Keep updated with all HR regulations and ensure all company details are up to date Facilitate and assist with all projects in line with the HR sector Attend Management meetings as required by Management
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HR|Account Manager
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May 2019 - Dec 2020
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Travelled USA
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Tourist
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Jul 2018 - Jan 2019
Travel trip exploring the wonderful city. Travel trip exploring the wonderful city.
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Discovery Limited
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South Africa
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Financial Services
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700 & Above Employee
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Chronic, HIV and Oncology
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Sep 2016 - Aug 2017
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Client Service Specialist
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Aug 2015 - Aug 2017
Client Services specialist
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South African Police Service (SAPS)
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Law Enforcement
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700 & Above Employee
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Trauma Counsellor
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Jun 2013 - Aug 2015
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School Counselor
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Feb 2015 - Jul 2015
Counselling children with socio behavioural deficits, school avoidance, abuse and violent behaviour. Depression, emotional abuse, ADHD Counselling children with socio behavioural deficits, school avoidance, abuse and violent behaviour. Depression, emotional abuse, ADHD
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Desmond Tutu HIV Centre
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Research Services
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1 - 100 Employee
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HIV Research Study Counsellor
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Jan 2014 - Dec 2014
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Education
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Cape Peninsula University of Technology
Diploma, Human Resources Management and Services -
University of the Western Cape/Universiteit van Wes-Kaapland
Bachelor of Arts (BA), Psychology -
FAMSA
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Rhodes High School
Bachelor's