Michelle Tecza

Refugee Employment Supervisor at Jewish Family and Community Services of Pittsburgh
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Greater Pittsburgh Region

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Experience

    • Refugee Employment Supervisor
      • Jun 2023 - Present
    • Intake Counselor & TANF Specialist
      • Oct 2011 - Jun 2023

      • Provide daily management and advisory protocol to the Refugee Employment Team • Provide case management to refugee clients and compliance monitoring regarding all Department of Public Welfare and Refugee Social Services regulations governing the employment training program • Maintain client files including case narrative notes, mandated activities; data entry; and state monthly reporting • Assist in client’s job development and other employment placement activities to reach the ultimate goal of self-sufficiency Show less

    • Program Coordinator
      • Oct 2009 - Sep 2011

      • Provide case management to refugee clients and compliance monitoring regarding all Department of Public Welfare regulations governing the employment training program • Maintain client files including case narrative notes, mandated activities, and supportive service needs • Assist in client’s job search activities, job interviews, and employment placement to reach the ultimate goal of self-sufficiency • Provide case management to refugee clients and compliance monitoring regarding all Department of Public Welfare regulations governing the employment training program • Maintain client files including case narrative notes, mandated activities, and supportive service needs • Assist in client’s job search activities, job interviews, and employment placement to reach the ultimate goal of self-sufficiency

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
      • Oct 2006 - Oct 2009

      • Supervision of two Case Managers and one Job Developer • Provide case management to refugee clients and compliance monitoring regarding all Department of Public Welfare regulations governing the employment training program• Maintain client files including case narrative notes, mandated activities, and supportive service needs • Assist in client’s job search activities, job interviews, and employment placement to reach the ultimate goal of self-sufficiency

      • Jul 2005 - Oct 2006

      • Develop and initiate new marketing collateral, promotional literature, and programs • Develop, publish, and distribute agency’s Annual Report• Strategic evaluation, strategy, planning, and attendance of various community meetings/events representing the agency• Assist in Human Resources: personnel file set-up, ID pictures, filing, and record keeping• Grant-writing and researching new opportunities for planned giving

    • United States
    • Construction
    • 1 - 100 Employee
    • Marketing Manager / Accounting Manager
      • Mar 2004 - Feb 2005

      • Develop and initiate agency Marketing Plan • Create and refine general and specific marketing collateral materials • Coordinate promotional/PR events and literature with consistent image packaging • Initiate the identification and research of new markets or service type segments • Conduct market research through matching firm’s service delivery to current and potential clients • Coordinate profitability tracking of market and service segments with the Business Manager Principal • Perform daily accounts receivables/payables while maintaining General Ledger • Determine Human Resource staffing requirements with the agency Principals Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Media Manager / Account Services
      • Sep 2003 - Mar 2004

      • Coordinate, approve and purchase all media-based activities (print, radio, TV network & cable) • Generation of client proposals and project estimates • Administer aid to management of daily client activities with Account Managers • Confer with agency owner, managers, graphic artists, copywriter, etc. for project details • Aid in proofing of copy writing, artwork layouts, and promotional items • Coordinate, approve and purchase all media-based activities (print, radio, TV network & cable) • Generation of client proposals and project estimates • Administer aid to management of daily client activities with Account Managers • Confer with agency owner, managers, graphic artists, copywriter, etc. for project details • Aid in proofing of copy writing, artwork layouts, and promotional items

    • Local Store Marketing Manager
      • Mar 1999 - May 2003

      • Discuss and plan new ideas for local promotion campaigns with department heads • Manage daily activity with Agency of Record in creative development for regional direct mail pieces (coordinate activities of design, illustration, photography, and copy to prepare publication or direct mail advertisements while maintaining conformance to specifications) • Direct and/or prepare special in-store promotion and P.O.S. • Creation of direct mail advertisement layouts from print to mail stages • Monitor and analyze effectiveness of store sales promotions • Direct company’s first automated, on-line ordering activity for field use • Negotiate advertising contracts and payment with national, local store newspapers and radio stations • Direct department's co-workers engaged in developing and producing the national advertising campaign to maintain integration with local store marketing campaign's creative themes • Responsible for monthly budget analysis and submittal of local store advertising expenditures to Accounting Department • Development and maintenance of lucrative business relationships with both field operators and local vendors • Management and supervision of two part-time Coordinators Show less

    • Associate Account Executive
      • Oct 1995 - Mar 1999

      • Administration and complete management of client activity and daily contact • Plan, coordinate, and direct client advertising campaigns and direct mail projects • Confer with graphic artists, copywriter, photographer, and other media-production specialists to coordinate activities in marketing research, copy writing, artwork layouts, video production, special display development, promotional items, media purchasing, and other media production activities, to carry out approved campaign • Responsible for all individual client’s yearly budgets for print ad placement and media purchases • Confer with agency principal to secure client prospects, develop proposals, and outline new policies or sales promotion campaigns • Aid in the development of specific proposals based on individual new business or new client needs • Complete coordination of client trade shows and minimal management of follow-up lead generation Show less

Education

  • John Carroll University
    Bachelor of Business Administration (B.B.A.), Marketing (Concentration in Advertising)
  • Villa Maria Academy
    Diploma

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