Director of Enhanced Outpatient Services

• Jun 2016 - Present

• Within my role, I control and oversee all outpatient service operations and staff to ensure the department is constantly moving towards fulfilling its short-term and long-term objectives. • Develop and execute strategies, policies and procedures in order to attain business goals, achieve growth and ensure the provision of a patient-centered service. • Oversee financial performance through the creation, monitoring and adjustment of budgets, as well as management of staffing… Show more • Within my role, I control and oversee all outpatient service operations and staff to ensure the department is constantly moving towards fulfilling its short-term and long-term objectives. • Develop and execute strategies, policies and procedures in order to attain business goals, achieve growth and ensure the provision of a patient-centered service. • Oversee financial performance through the creation, monitoring and adjustment of budgets, as well as management of staffing resources. • Actively participate in the recruitment of staff and provide effective leadership, training, performance management and talent development to ensure motivated and high performing teams. • Plan, develop, coordinate and supervise the delivery of patient care services. • Manage inter-related units including Outpatient Mental Health, LINKS School Based Program and Functional Family Therapy Program (National Evidenced based Blueprint Model).

Director of Functional Family Therapy (FFT)

• Jul 2013 - Jun 2016

• Provided leadership and guidance in the provision of FET services which involved recruiting, managing and training therapists regarding FFT assessments and use of the Clinical Service System (CSS). • Actively involved in the development of Quality Improvement Plans and contributed to Human Resources on therapist’s skills, abilities and areas of concern. • Provided an advisory service to the FFT therapists for supervision regarding challenging cases.

People for People Charter School Behavior Specialist / Social Worker

• Aug 2010 - Present

• Provide guidance to students experiencing academic, behavioral, health, social or emotional problems. • Serve as a resource and referral agent, referring students and parents to outside agencies and organizations to assist students dealing with various issues.

Manager of Case Managers

• Sep 2009 - Aug 2010

• Led and oversaw the work of Case Managers, ensuring the effective implementation of the GED to College Bridge Program and providing guidance that enhanced performance. • Provided ongoing academic guidance to all EARN/PREP participants by completing home visit assessments on the support needed to facilitate successful graduation.

Life Coach / Academic Advisor / Family Support Services Advocate

• Sep 2008 - Sep 2009

• Referred participants to external agencies and organizations for assistance with behavioral health issues, as well as conducting additional behavioral assessments and guiding participants in learning how to independently resolve issues. • Conducted small group sessions addressing “the signs and symptoms” of behavioral. • Provided supervision and guidance to case managers, instructors and job developers.

City of Philadelphia Anti-Violence Reduction Partnership (AVRP) Youth Counselor

• Nov 2007 - Aug 2008

• Facilitated group, individual and family counseling sessions for youth ages 10 to 16 years. • Appointed as Lead Facilitator of the Get Real About Violence (GRAV) life skills project. • Retained clients by implementing creative and engaging ideas and attending events to assist in the recruitment of at-risk youth for the AVRP program. • Prepared court documents and attended court as required. • Facilitated group, individual and family counseling sessions for youth ages 10 to 16 years. • Appointed as Lead Facilitator of the Get Real About Violence (GRAV) life skills project. • Retained clients by implementing creative and engaging ideas and attending events to assist in the recruitment of at-risk youth for the AVRP program. • Prepared court documents and attended court as required.

Curfew Center Behavioral Health (BH) Supervisor

• Mar 2007 - Nov 2007

• Oversaw the workflow BH Assessors and Coordinators providing adequate supervision and guidance to ensure that clients required appropriate care or treatment. • Participated in marketing the New Curfew Center to providers and affected parties.

Intake Supervisor

• Mar 2006 - Nov 2007

• Coordinated the initial Clinical Assessment, subsequent enrollment paperwork and assignment to family therapist. • Provided supervision and training to MHP staff regarding the initial Clinical Assessment.

Special Instructor Consultant

• Dec 2004 - Feb 2007

• Conducted evaluations and assessments, attended Individual Family Service Plans (IFSP) meetings, provided individual treatment and supported caregivers. • Conducted evaluations and assessments, attended Individual Family Service Plans (IFSP) meetings, provided individual treatment and supported caregivers.

Supervising Clinician

• Aug 2005 - Mar 2006

• Assumed responsibility for training, clinical supervision and evaluation of professional staff. • Provided professional support and guidance for MHW and performed direct clinical services. • Assumed responsibility for training, clinical supervision and evaluation of professional staff. • Provided professional support and guidance for MHW and performed direct clinical services.

Residential Counselor I

• Jun 1998 - Mar 2006

Lead Teacher, A.E.P. (Alternative Educational Program)

• Dec 2002 - Aug 2005

• Taught students with learning and emotional disabilities which included developing intervention and transition plans and conducting therapeutic counseling sessions. • Wrote Individual Education Plans and psycho-educational reports in accordance with IDEA. • Prepared Functional Behavior Assessments and behavior modification plans.

Clinician

• Aug 2002 - Dec 2002

Therapeutic Staff Support

• May 2001 - Aug 2002

Therapeutic Support Staff

• Jun 2002 - Dec 2004