Experience

Apex Park and Recreation District

• United States
• Recreational Facilities
• 1 - 100 Employee

• Recreation Manager

  • Mar 2023 - Present

  United States

• Recreation Coordinator

  • Jan 2019 - Mar 2023

  Arvada, CO • Develop and implement high-quality business strategies and plans aligned with short and long-term organizational goals. • Create, build, and retain professional relationships with employees, staff, and community members through listening and learning about their needs to drive a positive, inclusive culture. • Supervise customer relations by investigating complaints, listening to the customer to understand their perspective, and taking corrective action to resolve queries as… Show more • Develop and implement high-quality business strategies and plans aligned with short and long-term organizational goals. • Create, build, and retain professional relationships with employees, staff, and community members through listening and learning about their needs to drive a positive, inclusive culture. • Supervise customer relations by investigating complaints, listening to the customer to understand their perspective, and taking corrective action to resolve queries as needed. • Manage multiple highly visible projects completed within strict deadlines while adapting to changing priorities. • Manage all financial activity within the Fitness Department across multiple facilities, including annual budgets, equipment management, and payroll. • Collaborate and communicate with other teams and divisions to identify and build new opportunities for the community and increase revenue. • Manage, empower, and continually evaluate a high-performing team comprised of 100+ employees across multiple locations and departments. • Develop and continually exceed division goals through programmatic opportunities, education, and sales. • Strategize and create new programs and processes to draw new and current members via community outreach.



Eaton Area Park & Recreation District

• United States
• Recreational Facilities
• 1 - 100 Employee

• Recreation Coordinator

  • May 2017 - May 2019

  Eaton, CO • Developed, coordinated, implemented, and supervised all Fitness, Wellness, and Active Adult programming. • Identified and created new revenue opportunities in programming to achieve and exceed monthly sales goals and objectives. • Prepared and administered program budgets to meet goals for revenue and expenditure and created and managed marketing plans, advertising, and the promotion of programs and events. • Recruited and continually trained all fitness staff while leading… Show more • Developed, coordinated, implemented, and supervised all Fitness, Wellness, and Active Adult programming. • Identified and created new revenue opportunities in programming to achieve and exceed monthly sales goals and objectives. • Prepared and administered program budgets to meet goals for revenue and expenditure and created and managed marketing plans, advertising, and the promotion of programs and events. • Recruited and continually trained all fitness staff while leading performance management efforts, evaluating skill and performance to drive improvement. • Built professional community relations while serving on multiple boards and attending multiple community events. Notable achievements while in the position included: - Spearheaded the successful opening of a new facility with new programs, staff, policies, rules, and regulations. Show less



Miramont Lifestyle Fitness

• Assistant Fitness Manager, Personal Trainer

  • Jul 2011 - Jan 2017

  Fort Collins, CO • Delivered exceptional service and support while serving as the point-person for all fitness-related inquiries and personal training requests. • Responded to and resolved a wide range of customer service issues related to billing and membership and answered a variety of questions. • Attended and supported weekly Wildly Important Goal (WIG) meetings and assisted in developing lead measures and outcomes. • Implemented and supported the successful design of new programs as a valued… Show more • Delivered exceptional service and support while serving as the point-person for all fitness-related inquiries and personal training requests. • Responded to and resolved a wide range of customer service issues related to billing and membership and answered a variety of questions. • Attended and supported weekly Wildly Important Goal (WIG) meetings and assisted in developing lead measures and outcomes. • Implemented and supported the successful design of new programs as a valued member of the Wellness Committee. • Performed and facilitated individual and community assessments for health and wellness needs and scheduled, organized, and co-led monthly team meetings. Show less