Michelle Smith-Geter

Chief Executive Officer / Admin - Independent Contractor - Consulting, Auditing, Training, Provider at CUT FROM THE SAME CLOTH,
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Experience

    • United States
    • 1 - 100 Employee
    • Chief Executive Officer / Admin - Independent Contractor - Consulting, Auditing, Training, Provider
      • Feb 2020 - Present

      Provide advice to companies to solve problems, create value, improve growth, and maximize business efficiency and profitability. Provide proficient training in Texas Medicaid waiver programs to include but not limited to assessments, enrollments, annual renewals, revisions, transfers, terminations, MHM/AA, Dental, Therapies (including Intervener & Prevocational/Day Habilitation Services) and IPP Quarterly Reviews. Act as a liaison between management and support staff to help employees understand how their job performance affects the company's operations. Research any organization dysfunction and provide solutions for improvement Audit charts and files to fall into compliance. Provide program provider case management services. Program Management Consulting – budgeting, billing, etc. Certified Licensed BLS/CPR Instructor. Show less

  • Self
    • Grand Prairie
    • Event Planner and Coordinator
      • Jul 2014 - Jan 2020

      • Prepare meeting agendas, attend meetings, and record and transcribe minutes. • Maintain records of event aspects, including financial details. • Hire, train, and supervise volunteers and support staff required for events. • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. • Confer with staff at a chosen event site to coordinate details. •Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress. • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs. • Plan and develop programs, agendas, budgets, and services according to customer requirements. • Organize registration of event participants Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • CLASS PROGRAM SUPERVISOR / DBMD PROGRAM DIRECTOR & CASE MANAGER
      • Oct 2018 - Dec 2019

      Proficient in Social Services/Social Work. Manage and run DBMD program for both Dallas and Fort Worth Catchment areas. Oversee the Program Director & the Administrative Assistant in the CLASS program. Audit charts/files. Produce and Edit Contracts. Train all office personal as it pertains to these programs. Make sure all employee charts and CPR/First Aid is within compliance. Inform them of the mandatory participation rights and responsibility. Provide disaster awareness and implement and emergency exit plan. Monitor budget approvals. Verify and monitor eligibility. Help clients secure and maintain Medicaid waiver eligibility. Contract with vendors to acquire Minor Home Mods and Adaptive Aids such as Dental or Equip/Devices. Send out referrals in regard to therapy evals, revisions, and/or ongoing services. Conduct assessments, enrollments, annual renewals, revisions, transfers, terminations. Proof read/review nurses’ documents to reduce chance of mistakes. Go over tasks with staff personnel/follow-up (In-service meetings). Track all documents that are sent out to State. Ensure that all laws and regulations are being met and in compliance. Process billing/invoices (EVV tokens/devices & time-sheets). Follow up on complaint process and procedures. Complying with contract requirements, contract monitoring process, HSC complaint procedures, applying and removing sanctions, contracting policy development. CPR/First Aid Certified. Monitor and Document any changes in clients related conditions. If need be send a registered RN to perform Post hospitalizations or other needs such as filing for Immediate jeopardy. Review all Nursing Documentation (IDRC, Related Conditions, Nursing Assessment, SIBR/ICAP). ICD-10 Knowledgeable. Train all related staff (Program Directors, Case Managers, Administrative Assistance, and RN staff). Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Program Director & Case Manager
      • Mar 2016 - Oct 2018

      Program Director for the CLASS program Case Manager for the DBMD program Manages the day to day activities of the assigned program, Monitors the services provided for assigned client case load, Utilize program resources efficiently and effectively. Assures that all program and licensure standards are met, Maintains positive relationships and open communications with clients, clients families, case managers, vendors, and other concerned parties, Attend and participate in all agency manager training sessions and other training approved by the agency. Addresses Attendants disciplinary action when necessary, Provides supervision to Attendant staff, Completes required documentation accurately and timely and assures integration in to clients records, observe confidentiality policies at all times, Supervises all Personal Assistance Services/Community Care Program employees and coordination of patient care in conjunction with the physician plan of care and/or State program (Texas Department of Aging and Disability Services or Managed Care Organization MCO, Individual Service Plan) Responsible for coordination of billing, scheduling and office staff interaction, Ensure quality staff are hired, trained and in-serviced as needed. Participates in case conferences, in-services, meeting/committees, and other programs, Perform Quarterly, Annual and Changes in Services (IPC Revision) visits. Show less

    • United States
    • Events Services
    • 200 - 300 Employee
    • Administrative Events Assistant (Temp)
      • Dec 2015 - Dec 2015

    • Admin & Patient Services
      • Aug 2010 - Aug 2012

      • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. • Perform a variety of duties as requested by client, such as: Providing patients with help moving in and out of beds and/or wheelchairs, entertain, converse with, or read aloud to patients to keep them mentally healthy and alert and prepare and serve meals to patients. • Updating Books/Inputting Data • Copying/Faxing • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. • Perform a variety of duties as requested by client, such as: Providing patients with help moving in and out of beds and/or wheelchairs, entertain, converse with, or read aloud to patients to keep them mentally healthy and alert and prepare and serve meals to patients. • Updating Books/Inputting Data • Copying/Faxing

    • Order Writer/Processor
      • Sep 2006 - Mar 2007

      Oversee, create/build purchasers order to desired expectations, heavy data entry, provide assistance and resolution with service issues, schedule and meet deadlines Oversee, create/build purchasers order to desired expectations, heavy data entry, provide assistance and resolution with service issues, schedule and meet deadlines

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Information Management Apprentice
      • Feb 2004 - Feb 2007

      File maintenance and disposition, organize/arrangement of meetings, work-group management, forms and pubs, man multi-phone lines, monitor hours, mail-room pickup, dispatch and distribution. Overall administrative/clerical duties. File maintenance and disposition, organize/arrangement of meetings, work-group management, forms and pubs, man multi-phone lines, monitor hours, mail-room pickup, dispatch and distribution. Overall administrative/clerical duties.

Education

  • University of North Texas at Dallas
    Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
    2013 - 2015
  • Mountain View College
    Associate of Arts (A.A.), 3.6
    2009 - 2012

Community

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