Experience

The Coordinating Center

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Program Director

  • Nov 2012 - Present

  Directly responsible for overall delivery and oversight of CMS project aimed to reduce preventable hospital readmissions for Medicare beneficiaries. Promotion and development of community coalition, internal staff, program processes, documentation and reporting. Responsible for analyzing data to evaluate overall performance of program components as well as outcomes of care coordination resulting from care transition intervention. Directly responsible for overall delivery and oversight of CMS project aimed to reduce preventable hospital readmissions for Medicare beneficiaries. Promotion and development of community coalition, internal staff, program processes, documentation and reporting. Responsible for analyzing data to evaluate overall performance of program components as well as outcomes of care coordination resulting from care transition intervention.



APS Healthcare, a subsidiary of Universal American

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Operations Director

  • Jun 2011 - Jun 2012

  •Responsible for overall daily program operations of the Managed Behavioral Health division including over 20 Public Sector, Commercial and Labor and Trust Union contracts covering nearly 2 million lives.•Managed behavioral health annual budget of 18 million dollars.•Coordinated activities and facilitated groups with other Managers in the office to improve processes, services, and outcomes. •Supervised over 40 employees of the Facets Operations, Customer Service, Claims Payment and Provider Operations departments. •Worked closely with all departments to ensure contract deliverables were met on a timely basis and ensured program operated within contract compliance. •Monitored performance metrics and coordinated with Quality Improvement Manager on activities designed to improve processes, services and outcomes between all departments. •Project and Implementation Manager for large new Behavioral Health Medicare client.•Interim State of Maryland Account Executive. Show less

• Senior Manager of Development

  • Jun 2007 - Jun 2011

  •Led business development team activities.•Supported company growth by utilizing efficient and effective development activities such as proactively tracking and researching business opportunities.•Obtained and reviewed all request for proposal (RFP) opportunities for appropriateness to bid.•Requested, monitored and tracked all Freedom of Information Act (FOIA) requests of submitted bids. •Provided detailed assessment to improve APS’ future bids based on FOIA scoring, evaluator’s notes, and competitors proposals. •Provided competitor research and analysis, including tracking competitor news, and providing quarterly reports on competitor gaps and positioning.•LCSW resource for Clinical Product Development team. Assisted in developing workflows for program implementation, and research and develop modules for health coach trainings. •Assisted in developing and populating Salesforce.com with current opportunity and contract information, as well as additional product positioning information.•Contributed to creation, and helped manage APS Central department and team site where proposal, and contract activity is saved. •Contributed to development of RFP machine tool, resource for writers.•Attended and represented APS Healthcare at conferences. Show less

• Director of Development

  • Jun 2005 - Jun 2007

  •Led business development team activities for APS Public Programs, a large division of APS Healthcare.•Contributions led to winning 12 new contracts totaling over $60,000,000 of additional revenue.•Supervised Manager of Development and support staff, and conducted interviewing and training.•Coordinated and led all monthly development calls with Public Programs Management to track activity.•Maintained all public programs contracts and assisted in rebid activities.•Worked with corporate finance department keeping monthly Public Programs pipeline current and accurate, and populated with all bid activity, annual revenue, contract terms, etc.•Researched bid opportunities; selected appropriate RFPs to respond to; assembled project team and coordinated all proposal effort; reviewed bid in detail; sent to Legal department for compliance review, and Finance department; created outline and assisting with writing, editing, and production of all public sector bids submitted.•Monitored websites for award activity and requested FOIA information on all bids.•Resource and support for all Executive Directors, Development Team, and Public Programs Management. Show less