Michelle Smith

Technical Writer / Editor / Technical Video Production at Sertainty Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Bozeman, Montana, United States, US

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Credentials

  • SCRUM Master (CSM)
    Scrum Alliance
    Apr, 2020
    - Oct, 2024
  • Certificate - Technical Writing
    University of Richmond

Experience

  • Sertainty Corporation
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Writer / Editor / Technical Video Production
      • Apr 2014 - Present

      I improve internal workflows and align professionals for success by creating technical training videos, style guides, and software training programs, demonstrating top-tier production skills. I utilize a wide range of software including the Developer's Portal, Adobe RoboHelp, and Final Cut Pro to generate diagrams, tables, flowcharts, and data/information sheets. I created and introduced a 12-part training video through proficient use of Final Cut Pro; enhanced information retention by incorporating clear, accurate transcripts, and closed captions. Some of my additional projects include the design of a style guide for authors and editors, development of a company website, and launch of user and developer guides; trusted as a reliable source of training materials company-wide. To increase engagement, I make animated videos that encourage involvement and interactive learning. Show less

  • ScholarshipAuditions.com
    • Freelance Videographer
      • Feb 2020 - May 2020

      -Designed promotional / call to action animated video -Edited voiceover script -Music selection and editing -Created unique scenes to suit the messaging -Generated avatars to target specific marketing angles -Designed promotional / call to action animated video -Edited voiceover script -Music selection and editing -Created unique scenes to suit the messaging -Generated avatars to target specific marketing angles

  • Mountain Yoga Bozeman
    • Independent Business Owner
      • May 2010 - Nov 2013

      Owner / Yoga Instructor of local studio Owner / Yoga Instructor of local studio

Education

  • Western Culinary Institute, Portland, Oregon
    Diploma in Culinary Arts, Course Work - Culinary Arts/Hospitality
  • Franklin College
    Bachelor's in English and Botany, English Language and Literature; Physical Sciences

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