Experience

Vancouver Public Schools

• United States
• Primary and Secondary Education
• 300 - 400 Employee

• AVID Tutor

  • May 2017 - Present

  Tutor High School students in round table setting. All subjects covered along with college bound directives tailored to group and individual. Tutor High School students in round table setting. All subjects covered along with college bound directives tailored to group and individual.



Activstars Youth Programs

• Vancouver, Washington, United States

• Martial Arts Instructor/Administrative Assistant to Instructors

  • Jan 2013 - Sep 2017

  Assisted instructors in day to day operations of multiple classes of students ranging from 20 to 50 students per class. Maintained all records and back office programs. Instructed classes when needed. Assisted instructors in day to day operations of multiple classes of students ranging from 20 to 50 students per class. Maintained all records and back office programs. Instructed classes when needed.



Portland Pioneer Properties

• Portland, Oregon, United States

• Bookkeeper/Administrator

  • 2015 - Dec 2016

  Assisted Property Manager with Quick books record keeping for multiple renters monthly payments, utility bills, repairs and general correspondence. Created monthly reporting for property owners many residing out of state. Assisted Property Manager with Quick books record keeping for multiple renters monthly payments, utility bills, repairs and general correspondence. Created monthly reporting for property owners many residing out of state.



Wells Fargo Financial Services Inc

• Collections Manager, Supervisor, and Analyst

  • Feb 2003 - Dec 2010

  Worked all positions within the collections umbrella including contact with customers, or approved liaison, 3rd party vendors, and attorneys on delinquent accounts, charged off accounts, and accounts leading into bankruptcy. Responsible for quality control of direct reports. Assisted in forecasting and projecting numbers in all stages of delinquency including charge off. Collections Manager, 2007-2009 Collections Supervisor, 2006-2007 2009-2010 Collections Analyst, 2003-2006 Worked all positions within the collections umbrella including contact with customers, or approved liaison, 3rd party vendors, and attorneys on delinquent accounts, charged off accounts, and accounts leading into bankruptcy. Responsible for quality control of direct reports. Assisted in forecasting and projecting numbers in all stages of delinquency including charge off. Collections Manager, 2007-2009 Collections Supervisor, 2006-2007 2009-2010 Collections Analyst, 2003-2006



Gateway

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Technical Support/Sales

  • Feb 1996 - Jan 2003

  Held several positions within the company. Technical support via phone. Supporting sales staff with both sales rep face to face assistance and customer via phone. Retention of sales via phone and written correspondence. Management of teams of technicians using phone and web interface to assist customers. Technical Support Team Manager, 2000-2003 Client Retention, 1999-2000 Sales Support, 1997-1999 Technical Support Professional, 1996-1997 Held several positions within the company. Technical support via phone. Supporting sales staff with both sales rep face to face assistance and customer via phone. Retention of sales via phone and written correspondence. Management of teams of technicians using phone and web interface to assist customers. Technical Support Team Manager, 2000-2003 Client Retention, 1999-2000 Sales Support, 1997-1999 Technical Support Professional, 1996-1997