Experience

Lawrence County Community Action Partnership

• Non-profit Organization Management
• 1 - 100 Employee

• Food Service Manager

  • Aug 2017 - Present



Lawrence County Community Action Partnership

• Non-profit Organization Management
• 1 - 100 Employee

• Workforce Development Supervisor

  • Aug 2009 - 2017

  New Castle, PA *Coordinate Workforce Development Programs which consist of: -Work Ready -GED testing -Generations Y -Independent Monitoring for Quality (IM4Q) -Summer Food Service Program *Supervise up to 11 staff

• Case Manager

  • Aug 2001 - Aug 2009

  New Castle, PA *Conducted the intake process and initial assessments of possible clients applying for employment & educational programming. *Identified clients' problems and assessed their needs. *Provided sufficient information and resources. *Assisted individuals and families in identifying goals for themselves and action plan and strategies needed to achieve their goals. *Maintained assigned case load. *Provided formal and informal case management/counseling. *Delivered computer… Show more *Conducted the intake process and initial assessments of possible clients applying for employment & educational programming. *Identified clients' problems and assessed their needs. *Provided sufficient information and resources. *Assisted individuals and families in identifying goals for themselves and action plan and strategies needed to achieve their goals. *Maintained assigned case load. *Provided formal and informal case management/counseling. *Delivered computer assistance. *Facilitated employment/educational workshops, while fostering optimal participation and establishing an orderly workshop atmosphere.

• Customer Service Represenative

  • Dec 1999 - Aug 2001

  New Castle, PA *Scheduled transportation requests. *Received referrals from contact agencies. *Created and updated client files.

• Receptionist

  • Sep 1999 - Dec 1999

  New Castle, PA *Provided an atmosphere of professionalism and willing assistance. *Answered incoming calls and referred them to proper agency staff. *Took and delivered messages or transferred calls to proper voice mail. *Always aware of location of agency staff. *Maintained and recorded information and referral records which generated quarterly reports. *Received, sorted and distributed mail. *Performed other clerical duties as needed, such as filing and photocopying. *Welcomed on site… Show more *Provided an atmosphere of professionalism and willing assistance. *Answered incoming calls and referred them to proper agency staff. *Took and delivered messages or transferred calls to proper voice mail. *Always aware of location of agency staff. *Maintained and recorded information and referral records which generated quarterly reports. *Received, sorted and distributed mail. *Performed other clerical duties as needed, such as filing and photocopying. *Welcomed on site visitors, determined nature of business and announced visitors to appropriate personnel. *Performed general office procedures within the agency. *Ordered, received and maintained supplies. *Screened, interviewed and determined eligibility for certain agency programs using basic knowledge of government regulations.