Practice Administrator

• Nov 2021 - Present

Bookkeeper

• May 2018 - Present

Responsible for the day-to-day operations of the facility. Oversee facilities management, personnel issues, billing and day to day financial requirements. Communicate with managing members on a consistent and appropriate level to ensure compliance of Policies and Procedures. Screen and direct calls. Maintain strictest confidentiality; adheres to all HIPPA guidelines and regulations. Greet customers, guests, clients, and visitors and direct to appropriate person/place. Schedule all appointments, maintain and update appointment calendar. Perform general administrative and clerical tasks. Prepare letters and documents. Organize and prepare for meetings. Prepare all required reports in an efficient and timely manner. Ensure that all responses to subpoenas are met which are consistent with legal requirements. Maintain a supply record, prepare supply purchase order, order supplies, receive and stock supplies.Monitor and report performance of all existing building systems, including HVAC, electrical, critical equipment, security, fire protection systems, kitchen equipment, and general building maintenance. Performs quality control inspections to ensure repairs are made and the problem eliminated. Respond in a professional and timely manner, to management relating to facilities operations issues. Ensure all applicable rules and regulations regarding billing, coding, and accounts receivable collections are met.Obtain Insurance verification of each client as required. Initiate, prepare and submit accurate claims in a timely manner to appropriate insurance carrier or party. Monitor, track and follow-up on all claims in a timely manner to ensure payment. Post all payments and maintain accounts receivable records. Identify and correct any billing inefficiencies and errors. Answer questions from clients, designated parties, and insurance companies requiring claims/billing. Prepare monthly accounts receivable and aging reports.

Administrative Manager

• Jan 2021 - Jul 2022

Administrative Assistant/Dental Assistant

• 2017 - Jan 2021

Execute various administrative duties, including data entry, account receivables, and billing. Complete dental assistant functions during dental procedures; four-handed dentistry, intraoral X-rays, instrument sterilization.

Administrative Assistant/Dental Assistant

• 2017 - Jan 2021

Execute various administrative duties, including data entry, account receivables, and billing. Complete dental assistant functions during dental procedures; four-handed dentistry, intraoral X-rays, instrument sterilization.

Dental Spa Director & Special Projects Coordinator

• Jan 2018 - Feb 2018

Help coordinate minor construction updates to DentalSpa, Case Presentation Room & Photo Studio areas, as well as researched and planned layout of furniture & décor. Researched and met with Pharmaceutical & medical equipment companies, to set up accounts and procure products for Spa. Developed a service list with fees. Researched Michigan laws & regulations regarding Dental/Medi Spas. Special Projects: Implemented Dental Software update to allow office to be paperless. researched and implemented new On Hold Music & Messaging System. Researched & presented multiple credit card processing companies to reduce merchant fees. Researched & developed In House Dental Savings Plan. Marketing; Forming Strategic Alliances, Bridal Shows & Women’s Expos and Smile Makeover Contest. Scheduled staff training.

Coolsculpting Specialist/Laser Tech & Injectionist

• 2015 - 2016

As Coolsculpting specialist/Laser Tech & Injectionist, I communicated and interacted with patients in a friendly and professional manner. Administered cosmetic laser treatments, Botox, Cosmetic Filler and permanent fat removal. Oversaw patients progress on HCG Diet. Maintained equipment and managed inventory. I processed patient payments and scheduled appointments. Executed various sales and marketing initiatives. *Grew sales and traffic significantly with efficient and effective marketing & promotional activities.

Practice Administrator

• 2010 - 2014

As Practice Administrator, I administered daily operations and functions. Oversaw marketing, accounts payable, accounts receivable and billing activities. Patient consultation and Case presentation. Assisted dentist in various cosmetic dental procedures. Managed Inventory and purchasing. Administered Botox, Cosmetic Filler, Chemical Peels as well as my Private Label Skincare Line.*Spearheaded practice operations and grew production to 1.2M within 4 years.*Obtained Platinum status with Allergan-ranked top 5% in Nation.

Dental Research Assistant & Office Assistant

• 2005 - 2009

As Dental Research Assistant and Office Assistant in the General Dentistry and AEGD Clinic, I aided dental residents with their daily functions and assisted in routine dental procedures as well as dental research procedures. Gathered and organized research data, took Intra oral radiographs, Intra & Extra Oral Photographs. I helped manage residents schedule and communicate with patients regarding appointments, tracked and updated patient information.*Implemented Dental Hygiene Recall System*Established monthly CE courses for residents and employees*Researched and proposed departmental cash operations procedure; still used today.