Experience

UAE Exchange

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• Head Corridor Marketing - Philippines

  • Apr 2017 - Present

  - Develop and implement marketing plans and programs for Filipino communities across the UAE to ensure 100% target achievement for Philippines Business Corridor - Manage and lead the Corridor In Charge in different emirates in sourcing and acquiring new business opportunities and ensure strategic objectives are well understood and executed- Attend and participate in social centre events, gatherings, special programs and cultural presentations to develop and maintain cordial relationship with stakeholders- Conduct regular visit to community centres, embassy and consulate offices to keep abreast of information relevant to the business- Conduct competitor & market analysis and provide feedback, suggestions & recommendations to higher management to improve business positioning, systems and procedures- Manage marketing resources within budgetary guidelines according to company policy



Standard Chartered Bank

• Business Development Officer

  • Sep 2012 - May 2016

   Develop and grow the Employee Banking Solutions (EBS) business by identifying and acquiring new companies for employees salary transfer as well as sourcing credit cards and personal loans from those companies.  Build and manage strong relationship with existing and potential clients and ensure long term partnerships. Implement sales strategies and tactics to build and sustain the Bank's EBS business.  Ensure effective and prompt handling of customer queries / complaints. Maintain close relationships with referral partners within the bank to ensure constant and quality lead flow. Achieve set objectives / targets and ensure top performance as per bank key performance standards.



Mashreq

• United Arab Emirates
• Banking
• 700 & Above Employee

• Relationship Officer

  • Feb 2009 - Dec 2011

  - Assists the team leader administratively on the day to day requirements on the processing of applications and concerns of the team members.- Prepares daily and monthly MIS and submission report for the entire team and subsequently report it to the management for easy tracking of individual officers’ production.- Checks the team submissions before forwarding to the concerned department to avoid rejections. Source companies offering payroll system and makes sure all queries and complaints are attended with utmost priority. In charge on the acquisition and processing of credit cards, Account opening, auto and personal loans, and active cross-selling is done through outdoor sales and telemarketing. Offer clients comprehensive investment and insurance products. Do marketing strategies to maximize the market and increase existing client’s wallet share and portfolio with the bank. Qualify, list and approve companies to extend bank’s credit facilities. With proven consistency on sales success and exceed targets.



Bank of the Philippine Islands

• Branch Customer Service Officer

  • Sep 2006 - Jan 2009

   Assist walk-in clients and process their requests and complaints; and make sure best customer service is rendered. Solicit and process comprehensive investments like mutual funds: debt and equity securities, stocks, bonds, properties, etc. Process housing loan, auto loan, credit card and account opening. Make sure that the turn-around time processing of specific products is met. Offer various insurance products. Underwent series of trainings and orientations on life and non-life insurance. Assists and processes client’s new accounts for saving and checking accounts, time deposit and investment placements, and foreign exchange transactions. Processes Manager’s checks, demand drafts, traveler’s check, and inward and outward remittances. Do debit and credit memos on different bank transactions. Universal Processor: assisted the teller for voluminous transaction and process other financial transactions. Acts as branch custodian on ATM reading, loading and balancing. Custodian on bank’s supplies like ATM cards, cheques, certificates and office supplies. Do administrative works: proper filing of documents and do correspondences to various prospective clients. Educates and convinces clients to maximize the use of alternative electronic delivery channels like mobile, ATM and internet banking.