Michelle Robbins, MA CPG

Active Life Manager at The Waters Senior Living
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area
Languages
  • English -
  • French -

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I have always found Michelle to be a hard-working and caring individual who treated our patients well. Her dedicatedness to her role combined with her long-term loyalty to her company has earned her a high level of respect from her peers and high satisfaction rate from her patients.

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Experience

  • The Waters Senior Living
    • United States
    • Medical Practices
    • Active Life Manager
      • Sep 2018 - Present
  • Cerenity Senior Care
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Wellness Coordinator
      • Apr 2017 - Sep 2018
  • Minnesota Advocates for Patients
    • Patient Advocate
      • Nov 2015 - Sep 2018

      Educating, supporting, and assisting client and caregivers in management of health care decisions and reimbursements, as well as personalized medical background research, assisting in End of Life Options, and mediation with families. Educating, supporting, and assisting client and caregivers in management of health care decisions and reimbursements, as well as personalized medical background research, assisting in End of Life Options, and mediation with families.

  • Catholic Eldercare
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Recreation Lead-Adult Day Program
      • Aug 2015 - Dec 2016
  • Avada Audiology & Hearing Care
    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Hearing Care Outreach Coordinator
      • Dec 2007 - Jul 2015

      Outbound calls to patients and potential senior facilities to promote company products and services daily. Conducting these services to 30+ senior facilities in the Twin Cities Provide one-on-one service by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times helping to address patient's needs by maintaining or repairing hearing aids and training clients to use hearing aids. Conduct outreach educational presentations monthly on hearing health care and hearing aid usage to residents and staff Assisting and caring for others on a daily basis Handling product complaints, settling disputes, and resolving grievances and conflicts in a proper matter Developing specific goals and plans to prioritize, organize, and accomplish your work in a timely matter Show less

  • Coon Rapids Chrysler Jeep
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Clerical/Office Assistant
      • Jan 2001 - Jan 2007

      Collate company filing system, document sending/receiving paperwork, assistant in titling used car inventory, cashier for service and parts department, telephone directing Collate company filing system, document sending/receiving paperwork, assistant in titling used car inventory, cashier for service and parts department, telephone directing

Education

  • Bethel University
    Master of Arts (MA), Gerontology
    2013 - 2015
  • Ridgewater College
    Activity Director Certification, Leisure and Recreational Activities
    2017 - 2018
  • University of Wisconsin-River Falls
    B.A.S, Communicative Disorders
    2003 - 2007

Community

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