Account Executive - West Coast

• Jan 2023 - Present

● With an established revenue target, responsible for inside quotations and project management of new and existing customers. ● Assist in identifying business opportunities with Regional Sales Managers within territory and work closely with said pipeline to ensure company engagement during the sales process. ● Maintain open communication with all customers in territory to ensure high levels of customer satisfaction. ● With an established revenue target, responsible for inside quotations and project management of new and existing customers. ● Assist in identifying business opportunities with Regional Sales Managers within territory and work closely with said pipeline to ensure company engagement during the sales process. ● Maintain open communication with all customers in territory to ensure high levels of customer satisfaction.

Inside Sales Representative

• Jul 2022 - Dec 2022

● Review lighting specifications and provide a factory assisted quotation including any fixture modifications or special requirements. ● Review customer purchase orders as received and verify against factory quotations. ● Provide initial technical support pre- and post-sale and refer to appropriate internal group as needed. ● Review lighting specifications and provide a factory assisted quotation including any fixture modifications or special requirements. ● Review customer purchase orders as received and verify against factory quotations. ● Provide initial technical support pre- and post-sale and refer to appropriate internal group as needed.

Inside Sales - NYC & International

• Mar 2019 - Jun 2022

● In a highly detail-oriented and timeline-conscious environment, built relationships with new and existing customers.● Managed approximately $31M in key account sales/bookings throughout NYC, Europe, the Middle East, and Asia.

Inside Sales - East

• Jun 2018 - Mar 2019

● Provided quotations and applications support for specified and crossover projects for Regional Sales Managers, sales agent partners, distributors, contractors, and specifiers.

Outside Sales

• Jun 2016 - Apr 2018

● Provided product quotes, lighting layouts, and proposals to Architects, Designers, Engineers, Contractors, Distributors, and end users as requested.● Effectively used a variety of sales techniques and materials – cold calls, presentations, site visits, networking, and research to discover, build, and maintain sales relationships.

Customer Service

• Oct 2014 - Jun 2016

Customer Service Manager

• Aug 2004 - Oct 2014

● Supervised daily activities, escalated problems/queries, and directed a team of Customer Service Representatives (CSRs) who provided technical, order, and post-sales support to customers.

Customer Service

• Aug 2004 - Jun 2010

Sales

• Jan 2000 - Aug 2004

● Supported day-to-day activities of sales team under mentoring of agency principal. ● Supported day-to-day activities of sales team under mentoring of agency principal.

Customer Service

• Aug 1995 - Dec 1999

(Under its former name - Addison-Parrish Lighting Sales) Primarily through phone and email, received and processed customer purchase orders in order management systems for manufacturer production and shipment. (Under its former name - Addison-Parrish Lighting Sales) Primarily through phone and email, received and processed customer purchase orders in order management systems for manufacturer production and shipment.