Experience

Hahn-Mason Air Systems Inc

• United States
• HVAC and Refrigeration Equipment Manufacturing
• 1 - 100 Employee

• Inside Sales

  • Jul 2016 - Present



American Cleanstat, LLC

• Greensboro, NC

• Customer Service Representative

  • Dec 2015 - May 2016

  Receiving and resolving customer phone calls regarding orders, status updates, delivery, provide quotes, some purchasing, and service/product issues. Entering customer orders received via fax, E-Fax, email, internet, and telephone. Participated in ongoing training in industry related products. Working with outside sales reps to foster build customer relationships to help build sales. Receiving and resolving customer phone calls regarding orders, status updates, delivery, provide quotes, some purchasing, and service/product issues. Entering customer orders received via fax, E-Fax, email, internet, and telephone. Participated in ongoing training in industry related products. Working with outside sales reps to foster build customer relationships to help build sales.



Carlton Scale

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Office Administrator

  • Jul 2014 - Aug 2015

  Providing administrative support to Sales, Service and Management staff in branch. Duties included creating work orders, receiving inventory, invoicing customers, and other administrative duties utilizing company internal software. Other general administrative duties included, but were not limited to filing, mailing, faxing, answering phones and directing calls. Display a professional appearance and atmosphere toward customers, vendors, co-workers and management. Served as a liaison between corporate office and branch office to communicate, collect and return various correspondences to employees.



Gems Sensors

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Order Entry Specialist

  • Aug 2012 - Mar 2014

  Entering customers orders arriving via Esker, fax machine, and Email. Providing customers with expediting order and quotes. Providing support to sales/customer service department. Participate in ongoing training to learn the sensors and control industries. Orders processed approximately 75-100 per day Entering customers orders arriving via Esker, fax machine, and Email. Providing customers with expediting order and quotes. Providing support to sales/customer service department. Participate in ongoing training to learn the sensors and control industries. Orders processed approximately 75-100 per day



Airgas

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Mar 2011 - Aug 2012

  Receiving and resolving customer phone calls regarding orders, status updates, delivery, and service/product issues. Entering customer orders received via fax, E-Fax, email, internet, and telephone. Participated in ongoing training to learn the gas, welding, and safety industries. New customer service associate trainer. Inbound calls of approximately 100 per day. Receiving and resolving customer phone calls regarding orders, status updates, delivery, and service/product issues. Entering customer orders received via fax, E-Fax, email, internet, and telephone. Participated in ongoing training to learn the gas, welding, and safety industries. New customer service associate trainer. Inbound calls of approximately 100 per day.



Caribou Rehab and Nursing Center

• 10 Bernadette Street Caribou, ME

• Receptionist/Ward Clerk

  • Jul 2010 - Dec 2010

  Greeted visitors and assisted residents with administrative issues such as mailing letters, obtaining stationary items, and submitting requests to the business office. Operated a multi-line phone system and pager system. Ordering and communicating with vendors. Conducted sales of meal tickets and dispersing paystubs to employees. Completed paperwork for new residents and patient admissions. Entered OT/PT and Medicare billing into Hi-Tech Software. Greeted visitors and assisted residents with administrative issues such as mailing letters, obtaining stationary items, and submitting requests to the business office. Operated a multi-line phone system and pager system. Ordering and communicating with vendors. Conducted sales of meal tickets and dispersing paystubs to employees. Completed paperwork for new residents and patient admissions. Entered OT/PT and Medicare billing into Hi-Tech Software.



Marsam Metal Finishing

• 14 M&S Court New Britain, CT

• Office Manager

  • Aug 2006 - Mar 2010

  Built customer relationships to help build sales. Provided quotes, reviewed/revised contracts and conducted all company purchasing. Handled all human resource issues, AP/AR/Payroll, and internal auditing. On a daily basis QuickBooks Pro (2006-2010) and Microsoft Office Suite. Built customer relationships to help build sales. Provided quotes, reviewed/revised contracts and conducted all company purchasing. Handled all human resource issues, AP/AR/Payroll, and internal auditing. On a daily basis QuickBooks Pro (2006-2010) and Microsoft Office Suite.