Michelle Reeder-Dauten
Catering/Convention Services Manager at Argosy Casino Hotel & Spa- Claim this Profile
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Bio
Experience
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Argosy Casino
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Gambling Facilities and Casinos
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100 - 200 Employee
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Catering/Convention Services Manager
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Feb 2007 - Present
• Responsible for sales and management of the Catering Department of a 258-room, 19,000 square foot luxury hotel with primary focus on wedding, social and corporate markets • Act as Convention Services Manager for Director of Sales and Senior Sales Manager, servicing large multi-day conventions • Maintain and exceed budget of over $800,000 in catering revenues through aggressive solicitation of new and repeat business • Establish and build relationships through ongoing entertainment, sales calls and site visits • Coordinate details of events and menus for client functions ensuring client satisfaction as well and adhering to property standards • In conjunction with the Executive Chef/Director of Food & Beverage, design and implement menus for corporate events, weddings, and other social events. • Experience in planning and implementation of effective policies, procedures, training and staff development Show less
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Director of Catering
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Feb 2005 - Jan 2007
• Management of the Catering Department of a 297-room, 11,000 square foot suburban hotel with primary focus on wedding, social and corporate markets • Maintain and exceed budgeted revenues through aggressive solicitation of new and repeat business • Build and establish relationships through ongoing entertainment, sales calls and trade shows • Experience in planning and implementation of effective policies, procedures, training and staff development • Direct the scheduling of conventions and business group activities and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and clients • Coordination of details and menus for client functions ensuring that client requirements and hotel standards are being met at all times • In conjunction with the Executive Chef/Director of Food & Beverage, design and implemented menus for banquets, weddings, quinceaneras and other social events Show less
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State Association Executive Services Manager
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Nov 2003 - Jan 2005
• Successful launch of executive management program for state auctioneer associations • Developed systems, policies and procedures for the administration of program • Responsible for creation and management of budgets • Negotiated contacts for all hotels and vendor services • Complete off-site and on-site execution of state conventions/interim meetings • Designed and manage all Board of Director events, board travel and guest activities • Designed sponsorship and exhibit opportunities for state conventions creating an increase in revenue for associations • Worked with public relations firm on design of message of the association, marketing plans, drafting of press releases, press kits and newsletters • Designed, launched and managed website content including membership directory, association news, conference/trade show registration and various forms available online • Show less
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Education
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Pittsburg State University
BA, Communication