West Coast Inside Sales

• Oct 2017 - Present

Program Director

• Jun 2015 - Oct 2017

National Alliance on Mental Health We are a local organization that seeks to improve the quality of life of all individuals affected by mental illness and to promote recovery. NAMI focuses on three areas that offer health, hope and reform to our community: EDUCATION - Provide public education and understanding of mental illness, provide training's to law enforcement and health care workers, offer a lending library to our community. SUPPORT -Provide structured groups for those with a mental illness and for family & friends ADVOCACY - Promote the welfare of individuals living with an illness and loved ones. Dedicated to ending the stigma for those living with a mental illness and improving access to care for those with an illness and for families. As Program Director: Coordinate programs and special events to enhance organization visibility, provide fundraising, and community outreach while maintaining up-to-date on changes to laws, regulations, and all available resources. Review statistics, assessments, and client satisfaction surveys to monitor outcomes and modify programs to meet changing needs. Recruit, train, and mentor volunteers that assist with fundraising, group facilitation, peer support, and daily office tasks. Manage fluid monthly caseload of between 15 and 70 individuals plus families, conduct intake and crisis response calls, and service individuals and families affected by mental illness. Represent organization at functions, conferences, and speaking events and network with individuals from diverse non-profit organizations, companies, and colleges. Maintain monthly, quarterly, and yearly reporting for funding, grants, and national statistics. Show less

Instructor/Teacher

• Oct 2014 - Jun 2015

Taught Spanish, French, Science, and Humanities Taught Spanish, French, Science, and Humanities

Special Education Teacher

• Nov 2013 - Jun 2014

Busines Administrator/Sales

• 2006 - 2013

Established and implemented strategic processes and systems to improve efficiency of all administrative functions, internally and externally with brokerage houses. Oversaw Human Resources across state lines, submitted payroll, and managed all financial client accounts, including the distribution of over $4M in net revenues, auditing procedures, and year-end tax preparation. Recruited and hired individuals for all departments to enhance organization’s goals, presented training, and authored training programs and procedural manuals. Maintained confidential account information, as well as corporate reports, files, sales, and marketing documentation. Updated and sustained all SalesForce accounts and files. Key Accomplishments: Administered all banking, clients, and financial operations to top brokerage houses nationwide and globally, while overseeing over $300M in client accounts and collections. Served as Public Relations Liaison, requiring the closing of difficult deals, interpretation and overseas liaison to President and Vice President, and coordination of all appointments, travel arrangements and personal details for the President and visitors. Show less