Experience

UP Health System - Bell

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Physician Practices

  • Dec 2015 - Present

• Admission Manager

  • Jul 2011 - Present

  I currently oversee all Patient Processing Clerks on day to day operations. Those operations include registration of each patient for daily visits by standards of hospital policy, quality of registrations, upfront payment collections of copays/deductibles, insurance verifications, signatures of all forms, phone systems, use of systems and continuous training, evaluations, department scheduling and all other management duties to assist in a seamless operation to ensure patient satisfaction and… Show more I currently oversee all Patient Processing Clerks on day to day operations. Those operations include registration of each patient for daily visits by standards of hospital policy, quality of registrations, upfront payment collections of copays/deductibles, insurance verifications, signatures of all forms, phone systems, use of systems and continuous training, evaluations, department scheduling and all other management duties to assist in a seamless operation to ensure patient satisfaction and good quality work. I also manager the Pre-Registration Coordinator for all scheduled surgical events and upfront collections.

• Business Office Manager

  • Nov 2013 - Dec 2015

  *Manage AR *Sox controls *Day to day operations *System operations and workflow *Manage Patient Access, Pre Registration, Billers/Collectors and Financial Counselors *Manage Upfront Collections process and workflow *Perform performance evaluations *Staff Scheduling

• Financial Counselor

  • May 2003 - May 2013

  Responsible for a section of the alphabet by last name. I follow through with an active AR balance, collections, insurance f/u on denials, process and complete the financial assistance according to policy, visit and educate inpatients on financial obligations, help complete and process Medicaid applications through the Department of Human Services, work worklists to reduce AR balance and all other daily duties that come with any patient balance.

• Patient Processing Clerk

  • Jun 1998 - May 2011