Michelle Nazario
Business Development Manager at Classic Beverage of Southern California- Claim this Profile
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Bio
Experience
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Classic Beverage of Southern California
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United States
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Food and Beverage Services
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1 - 100 Employee
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Business Development Manager
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Oct 2019 - Present
City of Industry, California, United States
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Regional Sales Manager & Customer Service Manager
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2003 - Oct 2019
City of Industry, CA -Customer Service Manager for 15,000+ accounts -Managing Customer Service Reps, Tell-Sell & Cash & Carry Reps, & Pricing Coordinator. -Established special pricing for Cash & Carry accounts -Responsible for placing and tracking visi-coolers within assigned region -Visi-cooler field audits to ensure accounts are compliant to contract -Responsible for maintaining company website -Create and perform presentations for sales team -Set up all new customer accounts into the VIP… Show more -Customer Service Manager for 15,000+ accounts -Managing Customer Service Reps, Tell-Sell & Cash & Carry Reps, & Pricing Coordinator. -Established special pricing for Cash & Carry accounts -Responsible for placing and tracking visi-coolers within assigned region -Visi-cooler field audits to ensure accounts are compliant to contract -Responsible for maintaining company website -Create and perform presentations for sales team -Set up all new customer accounts into the VIP System -Handle all incoming and outgoing EDI orders for Costco, Sam’s Club and Bevmo accounts -Track and re-cap monthly sales and distribution goals -Maintain and code data in the account maintenance file -Responsible for hiring, coaching, and termination -Handle Customer inquiries and complaints -Help facilitate sample requests and customer pick ups -Generate customer quarterly report requests as well as supplier report requests -Run prompts on weekends to ensure that data in the system aligns with the correct sales-routes -Safety Committee Member. Met monthly and responsible for quarterly inspections and other safety measures throughout the premises -Responsible for inputting all re-route information -Set allocations for specific products to either be blocked or sent to accounts -Monitor geographic location of sales representatives with Field Force Management system Programs/Systems: VIP, VIP-iDIG, AS400, Microsoft Word/Excel, Microsoft Streets & Maps, & PowerPoint,
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Telephone Sales Representative
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1993 - 2003
City of Industry, CA
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Customer Service Representative
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1992 - 1993
City of Industry, CA
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Harbor Distributing LLC
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United States
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Truck Transportation
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1 - 100 Employee
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Customer Service Repesentative
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1989 - 1992
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