Experience

Services Australia

• Australia
• Government Administration
• 700 & Above Employee

• System Analyst

  • Mar 2020 - Present



The Australian National University

• Australia
• Higher Education
• 700 & Above Employee

• Senior Business Analyst

  • Apr 2017 - Mar 2020



Australian Government Department of Agriculture and Water Resources

• Australia
• Government Administration
• 400 - 500 Employee

• Business Analyst

  • Jun 2016 - Mar 2017



Australian Government Department of Human Services

• Government Administration
• 700 & Above Employee

• Business Analyst

  • Aug 2015 - Jun 2016



University of Canberra

• Australia
• Higher Education
• 700 & Above Employee

• Business Analyst

  • Mar 2015 - May 2015

  The Project goal is to implement improved business processes & cleansing of data, which would ensure efficient & effective movement across Positions & accurate reporting on Positions & Headcount. The Project is currently in its Initial Phase of the AS-IS study. • Designing all the Business Process flows through design workshops for AS-IS processes. • Identifying Pain Areas in the business process that have scope for improvement. • Drafting an AS-IS study document that includes all existing business processes and Organization structure. • Facilitating regular meetings with Project stakeholders on project status updates • Conducting requirement gathering meetings for documenting business requirements with SME’s. • Documenting changes in the business processes through facilitation of workshops with key stakeholders & SME’s.



LTI - Larsen & Toubro Infotech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Feb 2013 - Jan 2015

  Major Oil & Gas Company: The Project is to develop an automated system to calculated trailing tax liabilities for approx. 3000 executive class employees who have been granted company stock across multiple locations (19+)• Consolidated Master data across multiple ERP instances to a single file with mapping recommendations• Designed 90% of the Business & Error Process flows through design workshops for AS-IS & TO-BE processes.• Designed Internal Controls for manual business process to comply with IRM Team for data security.• Conducted requirement gathering meetings for documenting business requirements.• Designed & developed organization capabilities for maintaining SharePoint Repository for Project Document Management• Evaluation of options and recommendation on the testing tool & strategy for the project leadership team.• Designed the Defect Tracker list in SharePoint with enabled workflows, security, enabled alerts and views.• Developed a Tracker Matrix with pivot tables & charts for monitoring & reporting testing progress.• File Matrix to track multiple file transfers across various systems from source to destination.

• Business Analyst

  • Jan 2008 - Jan 2015

  Over 8 years of experience and has been involved in multiple projects in the capacity of a Business Analyst (BA). Experience spans over multiple technologies. Projects include SAP & JDE ERP implementations, Software Upgrades, Forms Design and other IT projects which involved developing of complex interfaces with SAP & JDE ERP data to build MIS and decision support systems. Good knowledge of SAP HR Organizational Management, Personnel Administration, Recruitment & SAP Payroll modules.Responsibilities handled:1. Requirement gathering & design workshops.2. Facilitated Testing strategy workshops with stakeholders & third party vendors for requirements gathering.3. Brain storming sessions to resolve conflicting business requirements.4. Facilitated Team workshops with key stakeholders to verify processes & validate against deliverables for final signoffs.5. Designed AS-IS & TO-BE Business Process Flows for integrations, SAP & JDE.6. Assisted SAP HR Functional & Technical Leads with Business Requirement gathering.7. Designed SAP Business Processes.8. Developed a Testing Plan Strategy across different Test Cycles for monitoring, defect tracking & reporting.9. SharePoint site design & setups for Project Document Management.

• Business Analyst

  • Oct 2012 - Jan 2013

  Major Oil & Gas Company: Project was to prepare Computer Based Training (CBT’s) guides for a Power User Training on the Insight tool. This was developed using UPK.• Developed and maintained a Tracker to monitor the deliverables, progress, budgets, resources and issues.• Facilitated meetings with the client Project Management Team to track and report progress• Involved in understanding User Requirements, assisting the developer in development & Unit Testing.• Guidance to the user to develop a comprehensive testing strategy and acceptance criteria.

• Business Analyst

  • Jun 2012 - Oct 2012

  Large manufacturer for Defense Equipment: The Project was an upgrade from JDE 8.10 to JDE 9.1 followed by support & implementation of the enhanced features in phases on the 9.1 system for HR, Payroll & Finance Modules.• Documented test results in a master database table to ensure re-usability and reference for issues• Business Process documentation and Process Flows and end user documentation for HR• PMO contribution to track and report deliverables, costs, resources, testing and issues to Steering Group.• Set up of new SUI state wise Reports in 9.1 system and design of flows and related documentationKey Achievements:Highlighted utility of tools like “UPK” & “Performance Management ” to facilitate the business users buy-in.Prepared detailed Go-Live and Cutover Plan and integrated it with tasks of Business and IT teams.

• Business Analyst

  • May 2010 - May 2012

  Large manufacturer for Security Equipment’s Company:The Project involved new developments & support of JDE reports using Formscape to design the reports as per the business process defined by the company. Upgrade & DR Server setups France Implementation Enterprise wide Formscape upgrade across 13 countries in US, Europe and Asia• Handled the Formscape implementation for the France Company • Analyzed the business requirement given by the client to come up with Form Designs/Layouts.• Requirements to Setup Fax, Email, Print & Save Logic, Language preferences in different layouts.• Prepared document flows, processes and technical specifications for new developments. • Solved critical issues like Chinese Characters / single threaded queue etc.• Implemented Requirements for outputs based on tray settings, paper type, JDE user ID.Key Achievements: Independently delivered the France Formscape implementation on time and within budget Successful Formscape Upgrade for 13 companies to Formscape Transform Server 4.1.2  Setup & successfully completed testing on DR servers across companies.

• Business Analyst

  • Apr 2009 - May 2010

  Large US based company with over 6000 employees The Project involved implementation & support of the JDE Edwards version 8.12 for HR, Finance, Sales & Distribution and Manufacturing• Menu Design for HR Modules• Security Design for Entire HR/Payroll• Requirements Gathering, Business Process Documentation, Test Cases and Acceptance criteria definition for the following moduleso Leave and Benefits. Performance Management, Position Managemento Employee Self Service• Design, CRP and UAT workshops• Configuration workbooks, Test Documentation, Training material developmentKey Achievements:  Setup & ran an implementation for over 6000 users across various modules in HR & Payroll.  Training Curriculum and Delivery for 25 core team members of the HR & Payroll Department. Post Go-Live Support for HR/Payroll including 3 full cycles of Payroll (Weekly, Bi-weekly & Monthly)