Michelle Mucha
Vice President of Sales and Marketing at Windsor Hospitality- Claim this Profile
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English and French -
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Bio
Tony DiRaimondo
For the past three years, it has been my pleasure to work for and with Michelle as a provider of Taskforce services. Having previously spent 25+ years as a DOSM myself, it became clear to me from the first day that she knew what she was doing and did it very well. She has knowledge, strength and fortitude regarding the hotel Sales process! She was a great asset to Hersha Hospitality, to the owners of the properties under her supervision and especially to the Sales Teams and GMs that she worked with on a daily basis. She is one of the few that has the "whole package." There is no doubt in my mind that we will continue to have a professional working relationship for several years to come.
Tammy Ladd
I have been a Director of Sales with Hersha Hospitality Management since 2002. I began working with Michelle in June 2015 when she became the Regional Vice President of Sales for the Hyatt House Scottsdale/Old Town. The purpose of this letter is to commend Michelle on the way she interacted with her hotels and what she did to encourage the teams successes. She is a true team player and always made time to support her hotels. Michelle is dedicated, has impeccable work ethic and a strong sense of integrity. Michelle helped me grow as a Director of Sales and I am truly thankful for her guidance and leadership over the past three years.
Tony DiRaimondo
For the past three years, it has been my pleasure to work for and with Michelle as a provider of Taskforce services. Having previously spent 25+ years as a DOSM myself, it became clear to me from the first day that she knew what she was doing and did it very well. She has knowledge, strength and fortitude regarding the hotel Sales process! She was a great asset to Hersha Hospitality, to the owners of the properties under her supervision and especially to the Sales Teams and GMs that she worked with on a daily basis. She is one of the few that has the "whole package." There is no doubt in my mind that we will continue to have a professional working relationship for several years to come.
Tammy Ladd
I have been a Director of Sales with Hersha Hospitality Management since 2002. I began working with Michelle in June 2015 when she became the Regional Vice President of Sales for the Hyatt House Scottsdale/Old Town. The purpose of this letter is to commend Michelle on the way she interacted with her hotels and what she did to encourage the teams successes. She is a true team player and always made time to support her hotels. Michelle is dedicated, has impeccable work ethic and a strong sense of integrity. Michelle helped me grow as a Director of Sales and I am truly thankful for her guidance and leadership over the past three years.
Tony DiRaimondo
For the past three years, it has been my pleasure to work for and with Michelle as a provider of Taskforce services. Having previously spent 25+ years as a DOSM myself, it became clear to me from the first day that she knew what she was doing and did it very well. She has knowledge, strength and fortitude regarding the hotel Sales process! She was a great asset to Hersha Hospitality, to the owners of the properties under her supervision and especially to the Sales Teams and GMs that she worked with on a daily basis. She is one of the few that has the "whole package." There is no doubt in my mind that we will continue to have a professional working relationship for several years to come.
Tammy Ladd
I have been a Director of Sales with Hersha Hospitality Management since 2002. I began working with Michelle in June 2015 when she became the Regional Vice President of Sales for the Hyatt House Scottsdale/Old Town. The purpose of this letter is to commend Michelle on the way she interacted with her hotels and what she did to encourage the teams successes. She is a true team player and always made time to support her hotels. Michelle is dedicated, has impeccable work ethic and a strong sense of integrity. Michelle helped me grow as a Director of Sales and I am truly thankful for her guidance and leadership over the past three years.
Tony DiRaimondo
For the past three years, it has been my pleasure to work for and with Michelle as a provider of Taskforce services. Having previously spent 25+ years as a DOSM myself, it became clear to me from the first day that she knew what she was doing and did it very well. She has knowledge, strength and fortitude regarding the hotel Sales process! She was a great asset to Hersha Hospitality, to the owners of the properties under her supervision and especially to the Sales Teams and GMs that she worked with on a daily basis. She is one of the few that has the "whole package." There is no doubt in my mind that we will continue to have a professional working relationship for several years to come.
Tammy Ladd
I have been a Director of Sales with Hersha Hospitality Management since 2002. I began working with Michelle in June 2015 when she became the Regional Vice President of Sales for the Hyatt House Scottsdale/Old Town. The purpose of this letter is to commend Michelle on the way she interacted with her hotels and what she did to encourage the teams successes. She is a true team player and always made time to support her hotels. Michelle is dedicated, has impeccable work ethic and a strong sense of integrity. Michelle helped me grow as a Director of Sales and I am truly thankful for her guidance and leadership over the past three years.
Credentials
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Leadership Breakthrough 1
Rapport Leadership International -
Leadership Breakthrough 2
Rapport Leadership International -
Master Graduate
Rapport Leadership International -
Power Commuications
Rapport Leadership International
Experience
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Windsor Hospitality
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United States
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Hospitality
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1 - 100 Employee
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Vice President of Sales and Marketing
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Jun 2019 - Present
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TravelClick
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United States
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Hospitality
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300 - 400 Employee
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Key Account Manager
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Nov 2018 - May 2019
Worked with selected top TravelClick accounts to increase overall customer satisfaction, increase understanding and utilization of strategic tools, and identify additional tools that would add strategic value. • Best Practice Recommendations • Industry Insights • Business Review Requests • Subscription Renewal Questions/Requests • Product Inquiries • Release Information • Reporting Questions/Requests • Team Product Training Requests Worked with selected top TravelClick accounts to increase overall customer satisfaction, increase understanding and utilization of strategic tools, and identify additional tools that would add strategic value. • Best Practice Recommendations • Industry Insights • Business Review Requests • Subscription Renewal Questions/Requests • Product Inquiries • Release Information • Reporting Questions/Requests • Team Product Training Requests
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MM Consulting
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Bosnia and Herzegovina
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Education Administration Programs
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Hospitality Sales and Marketing Professional
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Jan 2018 - Oct 2018
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Hersha Hospitality
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United States
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Hospitality
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Regional Director of Sales and Marketing
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Jun 2015 - Jan 2018
Responsible for nine full and select service hotels throughout California and Arizona, consisting of combined $85M in room revenue and $5.5M in food and beverage. • Developed long term and short term revenue strategies that successfully increased occupancy ADR and overall RevPar, • Assisted in developing marketing plans to drive top line revenue, • Conducted regular action plan reviews to analyze revenue results and RevPar growth, • Set and reviewed revenue sales goals for all sales and catering team, • Conducted frequent property visits and meetings with potential and existing clients, • Leveraged all brand and corporate sales and marketing initiatives, • Oversaw hiring and training of all sales and catering positions and built strong teams through active mentoring, • Conducted sales presentations to ownership groups, • Transitioned and rebranded hotels and restaurants after purchase or renovation. Show less
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Interstate Hotels & Resorts
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United Kingdom
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Hospitality
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Vice President Sales and Marketing
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Jul 2014 - Jun 2015
Responsible for 16 full and select service hotels in California, Arizona, Oregon, and Texas consisting of combined $120M in room revenue and $15.5M in food and beverage. • Developed long term and short term revenue strategies that successfully increased occupancy ADR and overall RevPar, • Conducted regular property visits and meetings with potential and existing clients, • Developed marketing plans to drive top line revenue, • Conducted sales presentations to existing and potential ownership groups, • Transitioned and opened multiple hotels and restaurants, • Conducted sales action plan reviews to analyze revenue results and RevPar growth, • Set and reviewed revenue sales goals for sales and catering teams, • Implemented all brand and corporate sales and marketing initiatives, • Oversaw hiring and training of all sales and catering positions. Show less
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Rim Hospitality
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United States
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Hospitality
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1 - 100 Employee
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Regional Director of Sales
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Feb 2009 - Jul 2014
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PSAV
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United States
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Events Services
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700 & Above Employee
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Regional Vice President of Sales
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Feb 2007 - 2009
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Director of Catering Sales
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2000 - 2006
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Community
