Principal Consultant

• Feb 2021 - Present

IDEE Group is a boutique project management and PMO consultancy that provides advice and delivery capability uplift to Australia’s leading organisations across the public and private sectors. From strategy to delivery, IDEE Group shapes the way our clients deliver change through proven project management and delivery practices. We design, implement and manage projects, programs and PMOs, or improve your ability to run them better.​ ​ www.ideegroup.com.au ​ Client List: MLC, AGL, Telstra Health, UniSuper, City of Sydney, Slater & Gordon, TabCorp and RACV Show less

Head Of Strategy

• Oct 2017 - Jan 2021

Project/Program Management: Lead the development and delivery of key strategic initiatives across the business including new channel development, new market entry, systems and process enablersLicensing: Develop roadmap for licensing product collaboration, manage license partner relationships (Disney, and Sanrio) and deliver all licensing initiatives to meet business targetsIT Implementation: Implementation of new EDI systems, SmartFreight and Datapel Warehouse Management System upgradesStrategic Planning: Support executive and management team in developing, driving and delivering the annual strategic planning process including defining strategic initiatives to ensure alignment across the businessInternational Sales: Work with CEOs on International Sales operations including management of third party warehouse, development of marketplace presence e.g. Amazon and timely fulfilment of international orders Show less

Sales Business Analyst

• Jun 2017 - Sep 2017

Program Manager - Insurance Transformation

• Apr 2015 - Mar 2017

Responsible for the management of multiple projects within the Insurance business including Claims, Underwriting and Product business areas. Responsible for the management of multiple projects within the Insurance business including Claims, Underwriting and Product business areas.

Maternity Leave

• Dec 2013 - Mar 2015

Regional Development Manager

• Apr 2009 - Jun 2011

Support senior management in AXA Asia develop and implement growth strategy for the region across 8 countries. Develop and drive delivery of strategic projects at both local country and regional level for new product, service and distribution offerings. Facilitate strategic planning and quarterly review sessions between AXA Asia Group executives and local country executive management teams. Support senior management in AXA Asia develop and implement growth strategy for the region across 8 countries. Develop and drive delivery of strategic projects at both local country and regional level for new product, service and distribution offerings. Facilitate strategic planning and quarterly review sessions between AXA Asia Group executives and local country executive management teams.

Head of Programme Management Office

• Aug 2006 - Apr 2009

Programme director role overseeing project portfolio of S$10m that achieved successful delivery of over 10+ critical projects including new product development, sales channel development and process improvement projects. Managed and coached a team of 5 project managers and business analysts. Championed development and implementation of the regional Project Management methodology, frameworks and tools.

Acting Chief Operating Officer (Double hat with Head of PMO role)

• Jan 2008 - Jan 2009

Managed team of 60+ people across PMO, Underwriting, New Business Administration, Claims, Call Centre, Customer Retention, Cashier and Customer Service functions. Led implementation of improvement initiatives to enhance customer experience including redesign of the end-to-end New Business process. Established a series of new customer friendly service initiatives such as First in Market Advance Death Benefit Payment and First in Market Unemployment Benefit Program. Supported M&A team with Operations Due Diligence assessment on several potential target acquisitions. Show less

Senior Project Manager

• Jun 2005 - Jul 2006

Led the concept design, product development and launch of company's flagship 2nd Generation Investment Linked Product. Supported the Marketing and Product team with development of the 3 year strategic plan and prioritisation of key strategic projects.

Senior Manager (Lead Business Analyst & Senior Project Manager)

• May 2002 - May 2005

Led complex analysis across all business areas including CRM, Finance, Operations and Product. Key contributor to the development of business analysis methodology and frameworks when the PMO Business Analyst community was formally established. Mentor and coach for junior analysts. Managed cross functional projects varying in size from $300k up to $2m. Led complex analysis across all business areas including CRM, Finance, Operations and Product. Key contributor to the development of business analysis methodology and frameworks when the PMO Business Analyst community was formally established. Mentor and coach for junior analysts. Managed cross functional projects varying in size from $300k up to $2m.

Senior Consultant

• Nov 1999 - Apr 2002

Management consultant with specialisation in Finance transformation, process reengineering and CRM. Played a variety of roles ie. Business Analyst, Functional Team Lead and Project Manager. Established my interest in the financial services sector due to my exposure to Banking, Wealth Management, Superannuation and Insurance. Management consultant with specialisation in Finance transformation, process reengineering and CRM. Played a variety of roles ie. Business Analyst, Functional Team Lead and Project Manager. Established my interest in the financial services sector due to my exposure to Banking, Wealth Management, Superannuation and Insurance.

Senior Consultant

• Jul 1997 - Oct 1999

Responsible for providing Australian and US tax compliance and consulting advice to expatriates and senior executives of major multi-national companies Responsible for providing Australian and US tax compliance and consulting advice to expatriates and senior executives of major multi-national companies