Michelle Mazoleny

Patient Financial Services at Baptist Health South Florida
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Financial Services
      • Oct 2014 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Customer Service Representative
      • 2013 - 2014

      • Served breakfast, lunch, and dinner to high-end guests in fine dining restaurant. • Assisted in Banquet events when needed by Hotel• Served bar and trained new coworkers • Received excellent review by Manager aftereview • Ordered, Received and organized requisition. • Served breakfast, lunch, and dinner to high-end guests in fine dining restaurant. • Assisted in Banquet events when needed by Hotel• Served bar and trained new coworkers • Received excellent review by Manager aftereview • Ordered, Received and organized requisition.

    • Server
      • 2012 - 2013

      • Provided fine dining service at busy restaurant• Provided cocktail service for night club• Attentively greeted guests upon arrival • Arranged reservations by phone for restaurant when needed • Provided fine dining service at busy restaurant• Provided cocktail service for night club• Attentively greeted guests upon arrival • Arranged reservations by phone for restaurant when needed

    • Tutor
      • Sep 2011 - May 2012

      • Instructed students in Mathematics and English. • Instructed students in Mathematics and English.

    • United States
    • Higher Education
    • 700 & Above Employee
    • South Beach Food and Wine Festival
      • Feb 2012 - Feb 2012

      • Culinary assistant to Celebrity Chefs• Back of the house associate assisted in set up of large-scale event.• Hostess in Mandarin Oriental Event checked in guests • Culinary assistant to Celebrity Chefs• Back of the house associate assisted in set up of large-scale event.• Hostess in Mandarin Oriental Event checked in guests

    • United States
    • Restaurants
    • 700 & Above Employee
    • Customer Service Manager
      • Jan 2007 - Jun 2009

      • Lead by example during every shift making sure guests expectations were met.• Conducted nightly inventories for restaurant• Awarded employee of the month 3 times for excellent service with mystery shopper.• Full control of cash register and responsible for drops in safe • Lead by example during every shift making sure guests expectations were met.• Conducted nightly inventories for restaurant• Awarded employee of the month 3 times for excellent service with mystery shopper.• Full control of cash register and responsible for drops in safe

Education

  • Florida International University
    Bachelor's degree, Hospitality Administration/Management
    2009 - 2013
  • Miami Dade College
    Associate of Arts (A.A.)
    2007 - 2011

Community

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