✨Michelle Mattos
YouTube Community Moderator at Rooster Teeth- Claim this Profile
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Bio
Credentials
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Camera Movement for Video Productions
LinkedInAug, 2019- Nov, 2024 -
Cinematic Composition for Video Productions
LinkedInAug, 2019- Nov, 2024 -
Premiere Pro CC 2017 Essential Training: The Basics
LinkedInAug, 2019- Nov, 2024 -
WordPress 5 Essential Training
LinkedInJul, 2019- Nov, 2024
Experience
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Rooster Teeth
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United States
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Movies, Videos, and Sound
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200 - 300 Employee
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YouTube Community Moderator
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Jun 2020 - Present
-Moderate and interact with the community of multiple Rooster Teeth YouTube channels with over 45million subscribers across them. -Feedback themes, and other issues raised by commenters to the community team. -Moderate live chats simultaneously on Twitch, YouTube, and on Rooster Teeth’s website, during busy livestreams to help maintain a welcoming and friendly environment.-Use bots and other chat tools to encourage interaction and engagement within live chats. -Encourage positive interactions within the community, while deterring toxic commentary. Show less
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Community Group Admin
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Jun 2020 - Present
Establishing the community group RT is Fashionable-Create graphics for Instagram, Twitter, and the group’s community page.-Collaborate with other admins- both within the group, and externally with other community groups- to organise online based events. -Setting up Discord and Instagram in order to engage with fans, and build community spirit through selfies and merch photos.
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Tesco
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United Kingdom
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Retail
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700 & Above Employee
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Customer Assistant (F&F)
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Aug 2018 - Apr 2022
Customer Service:-Helping customers find the item they are after, and locating it in other stores if it’s not in stock in our store.-Assisting customers using the fitting rooms; bringing them additional sizes and providing advice if requested. Stock control:-Ensuring all size and colour ranges are displayed and available to purchase.-Making sure products are appropriately tagged and displayed to discourage theft-Accepting returns, and retagging and packaging items if necessary -Keeping the shopfloor tidy to encourage customers to spend more time shopping Show less
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Customer Assistant (Fresh Foods)
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Jun 2017 - Aug 2018
-Stock replenishment and organisation.-Reducing and relabelling close-dated stock-Sorting unsold stock ready for donation to foodbanks, or to be provided to staff in the colleague shop.-Working on checkouts when needed
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University of Liverpool
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United Kingdom
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Higher Education
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700 & Above Employee
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Digital Coach
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Sep 2019 - May 2020
-Running workshops for students on filming and editing videos for social media on smartphones -Supporting other Digital Coaches with their sessions and workshops -Promoting the skills sessions to peers during careers fairs and other campus events -Running workshops for students on filming and editing videos for social media on smartphones -Supporting other Digital Coaches with their sessions and workshops -Promoting the skills sessions to peers during careers fairs and other campus events
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Agent Academy
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United Kingdom
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Technical and Vocational Training
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1 - 100 Employee
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Digital Skills Intern
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Jun 2019 - Sep 2019
-Part of a select group of students researching the digital skills gap in Liverpool, and its impacts on students, graduates, and the local economy. -I specifically handled the research on the impact of the skills gap on the Creative and Digital sector of the city. -Producing recommendations to stakeholders in local businesses, education, and government on how to narrow the skills gap. -Developing my own digital skills based on feedback provided by local businesses and newly employed graduates. -Creating social media posts on twitter and Instagram to promote the programme, and the businesses and individuals we met as part of our research. Show less
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Cedar Communications
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United Kingdom
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Advertising Services
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100 - 200 Employee
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Work Experience
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Nov 2018 - Nov 2018
-Events research for January 2018's issue of BA Highlife Magazine -Mood board creation for P&O spring cataloge -Organising confidential client information for London Magazine (property) -Learning Adobe inDesign -Events research for January 2018's issue of BA Highlife Magazine -Mood board creation for P&O spring cataloge -Organising confidential client information for London Magazine (property) -Learning Adobe inDesign
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Picture Shop
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United States
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Movies, Videos, and Sound
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400 - 500 Employee
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Work Experience
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Apr 2016 - May 2016
Helping out the people I was shadowing by doing any jobs required, including: -relabelling tapes that had been ingested -delivering completed shows to their respective studios all over the city -finding requested archive footage in the library -ensuring that visiting directors and producers were kept comfortable -Learning about the way a post-production house is run, and the roles it entails Helping out the people I was shadowing by doing any jobs required, including: -relabelling tapes that had been ingested -delivering completed shows to their respective studios all over the city -finding requested archive footage in the library -ensuring that visiting directors and producers were kept comfortable -Learning about the way a post-production house is run, and the roles it entails
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Aintree University Hospital NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Communications Work Experience
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Apr 2016 - Apr 2016
-Wrote a press release for Deaf Awareness Week, which was then reposted to other local community websites. -Inputting member information onto the database. -Organisation and filing work. -Wrote a press release for Deaf Awareness Week, which was then reposted to other local community websites. -Inputting member information onto the database. -Organisation and filing work.
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Tesco
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United Kingdom
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Retail
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700 & Above Employee
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Customer Assistant (Checkouts)
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Dec 2015 - Jan 2016
-Helping customers have a fun and speedy checkout during the Christmas rush. -Chatting to customers so they have a final positive impression of the store. -Helping customers have a fun and speedy checkout during the Christmas rush. -Chatting to customers so they have a final positive impression of the store.
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Tiger Aspect
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United Kingdom
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Broadcast Media Production and Distribution
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100 - 200 Employee
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Background Artist
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May 2014 - May 2014
Working and learning on a busy and fast paced movie set Working and learning on a busy and fast paced movie set
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Education
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2016 - 2020
University of Liverpool
Bachelor of Arts (BA Hons), Communication and Media Studies -
2010 - 2012
Carmel Sixth Form College
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2005 - 2010
Broughton Hall
Community
