Michelle Adams

National Account Executive - Retail at Laura Chenel and Marin French Cheese Co.
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English -
  • Vietnamese -

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • National Account Executive - Retail
      • Jul 2021 - Present

      Laura Chenel and Marin French Cheese Co. are pioneering and award-winning California artisan cheese producers.Manages company’s largest customer base while leading national strategy and business development for the retail channel.

    • Regional Sales Manager - West
      • Jun 2018 - Present

      Manages company’s largest customer base of distributors and retailers in the West region. Customer-focused communicator and strategist who loves the challenge of understanding, delighting and serving varying clients and their unique needs.

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • National Sales Manager
      • May 2016 - Jun 2018

      Cypress Grove is a nationally-celebrated and award-winning American artisan cheese producer.Managed company's largest growing customer portfolio and built the national sales team from the ground up including recruiting, hiring, on-boarding and developing a remote sales operation process. Successfully launched new products. Developed innovative customer-focused programs, directly resulting in 20-50% performance increase at national and regional retailers.

    • Regional Sales Manager
      • Sep 2015 - Apr 2016

      Managed company's largest business territory including 24 distributors and 32 key retail accounts. Developed a comprehensive education program to develop brand ambassadors across the entire distribution channel from warehouse to consumer. Reinvented how the brand interacts with buyers by developing innovative retail support tools and promotional programs to amplify sales volume, merchandising impact, and brand awareness. Activated impactful messaging and strategic brand development through promotional programs, trainings and events generating double-digit growth at national and regional retailers. Show less

    • Sales Associate
      • Apr 2013 - Aug 2015

      Optimized the internal sales operation process by developing a customer database, organizing product information tools, promotional scheduling, and sales presentations. Expanded customer base and increased product performance in new territories with proactive sales support. Customer-driven instincts and ability to leverage partnerships inside and outside the organization allowed for quick growth in the company.

    • Office Manager / Customer Service Representative
      • Aug 2012 - Mar 2013

      Managed front office and phone contact, hospitality services, events, customer service support, order processing, shipping logistics, and administrative responsibilities company-wide. Streamlined office management, increased customer service efficiency, published training guides to capture standard procedures, and managed local wholesale and website sales. Passion for community led to employee engagement projects including redesigning the company’s monthly culture event and activating office events. Show less

    • United States
    • Food and Beverage Manufacturing
    • Pastry Chef and Baker
      • Jan 2012 - Aug 2012

      Café Brio is a bakery and restaurant recognized for its handcrafted baked goods and pastries. Followed passion for desserts into a fast-paced kitchen managing recipe development, foodservice/wholesale production, staff training and internal communication processes. Continues to thrive in creative, collaborative and problem-solving environments inside and outside the kitchen. Café Brio is a bakery and restaurant recognized for its handcrafted baked goods and pastries. Followed passion for desserts into a fast-paced kitchen managing recipe development, foodservice/wholesale production, staff training and internal communication processes. Continues to thrive in creative, collaborative and problem-solving environments inside and outside the kitchen.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Program Director / Co-Founder
      • Jun 2007 - Dec 2011

      UrbanLife is a non-profit organization developing young leaders to have transformational impact in their neighborhoods. Established strategic partnerships with community stakeholders in schools, police departments, college campuses and churches to build youth advocacy and leadership development programs directly impacting 500+ at-risk youth and their families in San Diego. UrbanLife is a non-profit organization developing young leaders to have transformational impact in their neighborhoods. Established strategic partnerships with community stakeholders in schools, police departments, college campuses and churches to build youth advocacy and leadership development programs directly impacting 500+ at-risk youth and their families in San Diego.

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • House Manager
      • Sep 2005 - Jun 2007

      La Jolla Playhouse is a Tony Award-winning and internationally recognized non-profit theatre. Managed front of house activities in coordination with stage management, production team, promotions department, box office, and concessions for each performance. Directed ushers, facilitated seating arrangements, and provided customer service to patrons and press. La Jolla Playhouse is a Tony Award-winning and internationally recognized non-profit theatre. Managed front of house activities in coordination with stage management, production team, promotions department, box office, and concessions for each performance. Directed ushers, facilitated seating arrangements, and provided customer service to patrons and press.

Education

  • University of California, San Diego
    Bachelor of Arts (B.A.), Communication
    2003 - 2007

Community

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