Michelle Louise Mendoza

Quality Manager at Marinova Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Launceston, Tasmania, Australia, AU

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Experience

    • Australia
    • Biotechnology
    • 1 - 100 Employee
    • Quality Manager
      • May 2022 - Present

      Leads our company's quality management systems, including compliance with international regulatory standards and accreditations. Leads our company's quality management systems, including compliance with international regulatory standards and accreditations.

    • Quality Assurance Manager
      • Feb 2020 - Feb 2022

      - Led the site’s quality function and ensured effective implementation of quality assurance systems in the daily manufacturing operations. - Managed, monitored, and investigated customer feedback, internal and external complaints and provided timely responses to ensure effective and excellent customer service. - Reviewed, improved and implemented the food safety and quality program into the processing plant to improve compliance with food safety and quality requirements including HACCP, pathogen control and product quality assurance. - Managed the teams by coaching, development, delegation and recognition to ensure excellent performance and meet goals. - Inducted and trained all new employees with good manufacturing practices in the factory. n Appointed, assisted and coached supervisors and staff to implement the food safety and quality program. - Identified issues and conducted risks assessments through audits, developed quality improvement plans for the site and ensured corrective actions were followed to ensure implementation of quality controls. - Carried out internal audits and prepared for the external audits of food safety and quality to ensure compliance with the state and federal regulatory requirements in undertaking sanitary processing conditions. - Supported the management of non-conforming goods (raw, work-in-process and finished products) according to the company policy - Assisted the operations in planning based on customer requirements and deliver within company resources. - Implemented and monitored physico-chemical, microbiological, and organoleptic testing and analysis to maintain and improve product quality and develop new products Show less

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Agriculture and Food Research - HDR
      • Mar 2015 - Aug 2021

      I worked as a PhD candidate at the Australian Research Council for Innovative Horticultural Research. My project focused on the food innovation approach based on the perceived value of consumers in order to ensure consumer satisfaction and market success for the food industry. I worked as a PhD candidate at the Australian Research Council for Innovative Horticultural Research. My project focused on the food innovation approach based on the perceived value of consumers in order to ensure consumer satisfaction and market success for the food industry.

Education

  • University of Tasmania
    Doctor of Philosophy - PhD, Agriculture and Food
    2015 - 2019
  • KU Leuven in Belgium, Dublin Institute of Technology in Ireland, Anhalt University of Applied Science and Universidade Catolica Portuguesa
    Master of Science - MS, Food Science, Technology and Nutrition
    2007 - 2009

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