Experience

GEM Ambulance

• Hospitals and Health Care
• 1 - 100 Employee

• Communications Supervisor

  • Jul 2010 - Present

  Communications Supervisor, supervise all communication specialists, Grade incoming and outgoing calls regarding customer service and overall experience, over see dispatchers and call takers, dispatch on call when needed, over see trips for skilled nursing facilities in tri- state area, handle all calls in a polite and timely manner, coach and motivate peers and co workers Communications Supervisor, supervise all communication specialists, Grade incoming and outgoing calls regarding customer service and overall experience, over see dispatchers and call takers, dispatch on call when needed, over see trips for skilled nursing facilities in tri- state area, handle all calls in a polite and timely manner, coach and motivate peers and co workers



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Sep 2014 - Oct 2015



Bank of America

• Houston, Texas

• teller

  • Dec 2011 - Oct 2012

  Teller in the lobby and drive thru, assisted customers one on one, provided accurate information, worked in a timely manner, followed all rules and regulations as a professional teller, assisted in opening and closing procedures. Teller in the lobby and drive thru, assisted customers one on one, provided accurate information, worked in a timely manner, followed all rules and regulations as a professional teller, assisted in opening and closing procedures.