Michelle Lopez
Communications Supervisor at GEM Ambulance- Claim this Profile
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Bio
Experience
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GEM Ambulance
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Hospitals and Health Care
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1 - 100 Employee
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Communications Supervisor
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Jul 2010 - Present
Communications Supervisor, supervise all communication specialists, Grade incoming and outgoing calls regarding customer service and overall experience, over see dispatchers and call takers, dispatch on call when needed, over see trips for skilled nursing facilities in tri- state area, handle all calls in a polite and timely manner, coach and motivate peers and co workers Communications Supervisor, supervise all communication specialists, Grade incoming and outgoing calls regarding customer service and overall experience, over see dispatchers and call takers, dispatch on call when needed, over see trips for skilled nursing facilities in tri- state area, handle all calls in a polite and timely manner, coach and motivate peers and co workers
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Lead Teller
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Sep 2014 - Oct 2015
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Bank of America
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Houston, Texas
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teller
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Dec 2011 - Oct 2012
Teller in the lobby and drive thru, assisted customers one on one, provided accurate information, worked in a timely manner, followed all rules and regulations as a professional teller, assisted in opening and closing procedures. Teller in the lobby and drive thru, assisted customers one on one, provided accurate information, worked in a timely manner, followed all rules and regulations as a professional teller, assisted in opening and closing procedures.
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Education
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Ocean County College
None, Criminal Justice and Corrections -
Lakewood high school
High School/Secondary Diplomas and Certificates