Michelle Llerena

Intern at Alivio Medical Center
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Contact Information
Location
Greater Chicago Area
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Intern
      • Sep 2013 - Present

      Mainly focus in educating the Hispanic community members on how to access quality healthcare. If there is a misunderstanding between the patient and physician I interpret for them. Also, I help the senior program manager organize health related events for the elderly. Lastly, I organize and file administrative documents. Mainly focus in educating the Hispanic community members on how to access quality healthcare. If there is a misunderstanding between the patient and physician I interpret for them. Also, I help the senior program manager organize health related events for the elderly. Lastly, I organize and file administrative documents.

    • Administrative Assistant
      • Aug 2013 - Present

      In charge of adequate call transferring and communication between staff and patients. Responsible for filing and organizing patient documents. Supervised resident daily activities to ensure safety and proper accommodations. Lastly, interpreted spanish for nurses and residents.

    • Certified Nursing Assistant Program
      • Jun 2013 - Jul 2013

      Focused on observing and practicing beginner and intermediate care to patients meeting the highest standards, as well as medical, cultural, and emotional needs of the geriatric community.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Urban Public Policy Fellowship
      • Aug 2013 - Present

      Leadership program that combines theory and practice in areas of public policymaking, advocacy, community development, and service provision through a valuable internship experience. Program will require me to identify, research, and develop a public policy project guided by research questions, as well as participate in weekly seminars, workshops, and other activities. Leadership program that combines theory and practice in areas of public policymaking, advocacy, community development, and service provision through a valuable internship experience. Program will require me to identify, research, and develop a public policy project guided by research questions, as well as participate in weekly seminars, workshops, and other activities.

    • Banking
    • 700 & Above Employee
    • Junior Supervisor
      • Jul 2012 - Present

      Coordinate, participate in and supervised branch office operations. Lead and coach the sales team in order to achieve sale goals and objectives. Solve customer issues. Insured staff promotes TCF as a full service bank, maintaining expected standards of customer service. Account opening and filing. Making sure branch met audit standards. Handling non-public customer information while maintaining the utmost privacy. Coordinate, participate in and supervised branch office operations. Lead and coach the sales team in order to achieve sale goals and objectives. Solve customer issues. Insured staff promotes TCF as a full service bank, maintaining expected standards of customer service. Account opening and filing. Making sure branch met audit standards. Handling non-public customer information while maintaining the utmost privacy.

    • Certified Nursing Assistant Program
      • Jun 2013 - Jul 2013

      80 hours of comprehensive theory studying the roles and responsibilities of nursing assistants in both clinical and home settings. Through lecture, discussion, supervised laboratory, and actual clinical experience, gained basic nursing skills for patients in hospitals, nursing homes, private homes, and other healthcare facilities. 80 hours of comprehensive theory studying the roles and responsibilities of nursing assistants in both clinical and home settings. Through lecture, discussion, supervised laboratory, and actual clinical experience, gained basic nursing skills for patients in hospitals, nursing homes, private homes, and other healthcare facilities.

Education

  • University of Illinois at Chicago
    BS, Psychology
    2011 - 2015
  • City Colleges of Chicago-Wilbur Wright College
    Chemistry 2 and Calculus
    2012 - 2013

Community

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