Experience

Burnetti, P.A.

• United States
• Law Practice
• 1 - 100 Employee

• Litigation Paralegal

  • Oct 2020 - Present

  Personal Injury Personal Injury



Delesie & Rickert

• Worker’ Compensation Paralegal

  • Apr 2020 - Oct 2020

  Worker’s compensation plaintiff and defense. Worker’s compensation plaintiff and defense.



Cole, Scott & Kissane, P.A.

• United States
• Law Practice
• 700 & Above Employee

• Insurance Defense Paralegal

  • Jul 2019 - Apr 2020



Mowrey Shoemaker and Beardsley, PL

• Criminal Defense and Civil Litigation Paralegal

  • Oct 2015 - Jun 2019

  Interview witnesses and relevant personnelPerform legal researchPrepare legal documents (complaints, motions, orders, answers, pleadings, subpoenas)Obtain information from law enforcements agencies, or other sourcesSubmit legal documents to court or agencyOrganize and maintain case fileMaintain case calendar (filing, hearing and trial dates, scheduling conferences, interviews)Organize key evidence for trialAssist in trial preparation (compile trial notebooks, jury instructions, witness/exhibit lists)Communicate with opposing counsel regarding discovery, motions and interview dates



Vernis & Bowling

• United States
• Legal Services
• 100 - 200 Employee

• Real Estate Paralegal - Intern

  • Feb 2015 - May 2015

  Foreclosure proceedingsBankruptcy Foreclosure proceedingsBankruptcy



Barbara Puestow, PL

• Family Law Paralegal - Intern

  • Jan 2015 - May 2015

  Preparing petitionsInvestigating income, lifestyles and other factorsResearch and legal writingFinancial AffidavitChild Support WorksheetParenting Plan Preparing petitionsInvestigating income, lifestyles and other factorsResearch and legal writingFinancial AffidavitChild Support WorksheetParenting Plan



Fidelity National Property and Casualty Insurance Group

• Product Technician Supervisor

  • Apr 2013 - Aug 2013

  • Responsible for leading a team of product testers to evaluate the functionality and rating for Homeowner and Dwelling Property• Implementing test plans• Trouble-shooting issues found on our policy issuance operating systems• Work closely with product development and IT to ensure the highest standards are maintained for product implementation, rate changes, product rule changes, and statutory requirements are met. Includes interpretation and adherence to filed underwriting rates and rules.• Administrative duties; time sheets, performance reviews.



Citizens Property Insurance

• United States
• Insurance
• 700 & Above Employee

• Underwriter - Re-inspection Team

  • Jul 2011 - Mar 2013

  Mentoring and training Independent Adjusters and temporary employees on the Re-inspection project. (Over 100 employees)Reporting time sheets and productionEffectively answered and assisted in questions pertaining to the Re-inspection project.Point of contact for the IPA reorder requestsSetting up and assisting with a new call center for Re-inspection calls from agents and insureds.Handling Supervisor callbacks.Quality reviewMaking sure the correct Mitigation rates are appliedCHATs-handling high priority task involving Mitigation rate issues

• Product Compliance Specialist II

  • Oct 2008 - Jul 2011

  •Effectively answer telephone calls from agents regarding Wind Eligibility issues•Conducted User Acceptance Testing for the new 2011 rates for Commercial and Residental properties.•Trained co-workers on the Commercial line of business including how to manual rate policies•Review Residential and Commercial policies to insure the system is processing them correctly and the output being generated is correct.

• Underwriter

  • Nov 2005 - Nov 2008

  Underwriter for Personal and Commercial lines applicationsReviews new and renewal business requests and determines acceptability based on corporate guidelines and standardsProcesses and underwrites Commercial Residential policies from start to finishProcesses endorsements for Personal and Commercial linesPerforms additional duties as assigned

• Technical Resource Specialist

  • Jul 2004 - Nov 2005

  Effectively answered telephone questions from customers/agents pertaining to applicationsEnsured the maximum quality and production levelsReviewed personal lines residential homeowner applicationsExamined overall documentation to ensure accuracy and completeness. Assist underwriting with obtaining additional information for application completionStayed abreast of any changes in underwriting provisions or guidelines. Communicated, as required, underwriting to advise of any underwriting problemsAssisted in side-by-side training of new employeesProvided EPAS technical support to agents and employees.



AETNA, INC

• United States
• Medical Practices

• Rework Specialist

  • Apr 1995 - Jul 2004

  Identifies delinquent accounts and determines and initiates appropriate procedures to resolve Executes and tracts collection enforcement remediesInvestigate incorrect payment postings for large accountsServes as liaison and primary representative of unitInstructs lower level unit personnel of any new procedures or changesHighly skilled in Auditing, Audit Reviews, Provider Contracts, Claim System Error CorrectionsSeasoned in Training, Quality Reviews, and Benefit ReviewsReviewed and processed medical and hospital bills submitted by various providers SKILLSWindows XP, Microsoft Word, Excel, PowerPoint, Adobe, Medical Terminology, HIPPA Guidelines, EOB Interpretation, Physician Billing, Managed Care, Department of Insurance Complaints, Commercial Residential and Personal Lines Property Insurance, Customer Service, 10-Key, Typing 65wpm