Experience

BOQ Specialist

• Australia
• Financial Services
• 100 - 200 Employee

• Client Services Associate

  • May 2021 - Present



UMQ INTERNATIONAL LIMITED

• Food And Beverage Attendant

  • Mar 2017 - May 2021

  - Set and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction - Followed HACCP procedures to ensure optimum food safety handling - Served barista quality beverages in accordance with health codes and cafe standards

• Food and Beverage Team Leader

  • Mar 2019 - Aug 2019

  - Strategic planning to increase revenue and outlet awareness- Ensuring outlets are within budget, setting targets and labour management- Creating marketing collateral to increase awareness and promote offerings - LIasing with other team leaders and managers to ensure efficient outlet operation - Creating rosters, hiring staff, training staff and duty management



Dan Murphy's

• Australia
• Beverage Manufacturing
• 700 & Above Employee

• Customer Service Assistant

  • Sep 2017 - May 2018

  - Assisted customers with service, product enquiries, returns and ordering - Replenished stock and displayed marketing collateral and new promotions - Ensuring customer satisfaction is achieved by escalating issues when necessary and resolving complaints - Assisted customers with service, product enquiries, returns and ordering - Replenished stock and displayed marketing collateral and new promotions - Ensuring customer satisfaction is achieved by escalating issues when necessary and resolving complaints



Friendlies Pharmacy

• Wellness and Fitness Services
• 1 - 100 Employee

• Pharmacy Assistant

  • Feb 2016 - Jan 2017

  - Monitored inventory levels to inform pharmacists of shortages and facilitate resupply - Prepared packaging labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions - Provided administrative support including filing, copying, faxing and emailing - Monitored inventory levels to inform pharmacists of shortages and facilitate resupply - Prepared packaging labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions - Provided administrative support including filing, copying, faxing and emailing