Michelle Lawton
Onsite Account Manager at Lakeville Area Schools at Teachers On Call, a Kelly Services® Company- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Alison Caputo
Michelle is the epitome of customer service. She has excellent sales, communication, problem solving and people skills. She is highly motivated and enthusiastic and puts in 110% into all that she does and is a quick learner. She always addresses any problem head on & solves it quickly to the customer's satisfaction. She makes lasting relationships with her clients and is well respected by her peers. I would highly recommend her and would hire her myself in a heartbeat.
Alison Caputo
Michelle is the epitome of customer service. She has excellent sales, communication, problem solving and people skills. She is highly motivated and enthusiastic and puts in 110% into all that she does and is a quick learner. She always addresses any problem head on & solves it quickly to the customer's satisfaction. She makes lasting relationships with her clients and is well respected by her peers. I would highly recommend her and would hire her myself in a heartbeat.
Alison Caputo
Michelle is the epitome of customer service. She has excellent sales, communication, problem solving and people skills. She is highly motivated and enthusiastic and puts in 110% into all that she does and is a quick learner. She always addresses any problem head on & solves it quickly to the customer's satisfaction. She makes lasting relationships with her clients and is well respected by her peers. I would highly recommend her and would hire her myself in a heartbeat.
Alison Caputo
Michelle is the epitome of customer service. She has excellent sales, communication, problem solving and people skills. She is highly motivated and enthusiastic and puts in 110% into all that she does and is a quick learner. She always addresses any problem head on & solves it quickly to the customer's satisfaction. She makes lasting relationships with her clients and is well respected by her peers. I would highly recommend her and would hire her myself in a heartbeat.
Experience
-
Teachers On Call, a Kelly Services® Company
-
United States
-
Staffing and Recruiting
-
400 - 500 Employee
-
Onsite Account Manager at Lakeville Area Schools
-
Aug 2019 - Present
-
-
-
Avionté Staffing Software
-
United States
-
Staffing and Recruiting
-
100 - 200 Employee
-
Strategic Account Manager
-
Jan 2017 - Aug 2019
• As a Strategic Account Executive, I serve as the primary relationship driver on behalf of the organization within my designated account base. • I’m responsible for ensuring an excellent customer experience, creating high levels of customer satisfaction through adoption of new servicese. • I Work collaboratively with other departments, specifically Service and Development to coordinate client interaction(s), develop communication plans and remain knowledgeable of key Avionté initiatives. • I’m responsible for sharing relevant communication with clients regarding company developments, including new products and services, organizational developments and key strategy information. Show less
-
-
-
RevTrak, Inc.
-
United States
-
Financial Services
-
1 - 100 Employee
-
Account Manager
-
2012 - Dec 2016
Representing RevTraks unique offerings, understanding multiple interactive platforms and achieving the collaborations of Teams, to increase revenue. Partnering with K-12 clients to understand their challenges and goals, while delivering superior customer experience. Business Development with extended travels to User Groups and Clientele. Travel for conventions, interacting with clients and prospects to showcase new products, engage prospects and enhance the company. Encourage the development of long-term relationships with clients by leading and coaching my team to interact with key business executive and stakeholders. Proactively communicate with clients to discuss systems upgrades and ensure client understanding and satisfaction. Show less
-
-
-
COIT Cleaning and Restoration Services
-
United States
-
Facilities Services
-
200 - 300 Employee
-
Office Manager
-
Apr 2008 - Aug 2011
Elevating closure of customer concerns, to insure reoccurring future revenue. Communicated and coordinated with customers through email, phone, including face to face. Creations of a Tele-Marketing Team to communicate to repeat customers of additional value incentive offerings. Elevating closure of customer concerns, to insure reoccurring future revenue. Communicated and coordinated with customers through email, phone, including face to face. Creations of a Tele-Marketing Team to communicate to repeat customers of additional value incentive offerings.
-
-
-
Nobhill Decorative Hardware
-
Greater Minneapolis-St. Paul Area
-
Senior Project Manager
-
Sep 2005 - Apr 2008
Collaborated with other in-house teams with daily project management duties; prepared and updated schedules regularly for custom remodeling clients. Initiated and closed high-volume sales with interior designers, builders, architects and the general public. Delivered prompt service and stayed within budgets and deadlines; place orders and worked closely with Vendors and Reps. Collaborated with other in-house teams with daily project management duties; prepared and updated schedules regularly for custom remodeling clients. Initiated and closed high-volume sales with interior designers, builders, architects and the general public. Delivered prompt service and stayed within budgets and deadlines; place orders and worked closely with Vendors and Reps.
-
-
Education
-
North Harris Community College, Houston TX
Community
