Michelle Lam

Growth Analytics Manager at Crypto.com
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK
Languages
  • Cantonese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Mandarin Professional working proficiency
  • French Limited working proficiency

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Experience

    • Singapore
    • Financial Services
    • 700 & Above Employee
    • Growth Analytics Manager
      • Jan 2022 - Present

    • Senior Growth Analyst
      • Aug 2021 - Dec 2021

    • Growth Analyst
      • Aug 2020 - Jul 2021

    • Hong Kong
    • Advertising Services
    • 100 - 200 Employee
    • Business & Advertising Analyst
      • Nov 2019 - Jul 2020

      On top of existing duties,• Research and advise clients on market insights, acquisition strategies and upcoming technologies• Support tracking set up, including tags installation

    • Performance Specialist
      • Mar 2019 - Nov 2019

      • Manage multi-channel digital marketing campaigns (Programmatic Display & SEM, Social etc) • Execute data analysis and performance driven optimizations

    • Hong Kong
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Specialist
      • Jul 2018 - Feb 2019

      • Manage clients’ cross channel digital marketing accounts (SEM - Google, Bing, Baidu; Paid Social - Facebook, LinkedIn, Twitter) • Execute campaign optimization, content creation and copywriting duties • Carry out performance analysis, with high emphasis on data support; and advise clients on marketing insights and strategy • Manage clients’ cross channel digital marketing accounts (SEM - Google, Bing, Baidu; Paid Social - Facebook, LinkedIn, Twitter) • Execute campaign optimization, content creation and copywriting duties • Carry out performance analysis, with high emphasis on data support; and advise clients on marketing insights and strategy

    • Hong Kong
    • Higher Education
    • 400 - 500 Employee
    • French Lecturer (Part-time)
      • Jul 2017 - Aug 2018

      • Set course objective, prepare teaching material according to Cambridge A Level syllabus • Set course objective, prepare teaching material according to Cambridge A Level syllabus

    • Hong Kong
    • Higher Education
    • 700 & Above Employee
    • Project Assistant
      • Feb 2018 - Jun 2018

      • Research and write Teaching Cases for the Institute of Public Policy • Research and write Teaching Cases for the Institute of Public Policy

    • Hong Kong
    • Education Administration Programs
    • 100 - 200 Employee
    • Marketing and Communications Trainee
      • Dec 2017 - Feb 2018

      • Write and translate marketing material e.g. press articles, website/blog updates, advertisements, notices and newsletters • Coordinate event preparation, e.g. Asia-Pacific Athletics Games 2018 • Write and translate marketing material e.g. press articles, website/blog updates, advertisements, notices and newsletters • Coordinate event preparation, e.g. Asia-Pacific Athletics Games 2018

    • Editorial Intern
      • Feb 2017 - Jul 2017

      • Published 10+ articles • Generate journal content: brainstorming for feature topics, researching the subject matter, coordinating with intended interviewees and conducting the interviews • Published 10+ articles • Generate journal content: brainstorming for feature topics, researching the subject matter, coordinating with intended interviewees and conducting the interviews

    • Hong Kong
    • Non-profit Organizations
    • 1 - 100 Employee
    • Research and Publication Assistant
      • May 2016 - Aug 2016

      • Assisted senior consultant in the meticulous preparation of producing the Retail Banking Specification of Competency Standards • Carried out interviews with 10 top-tier bankers. Translated and consolidated findings from desktop research, literary reviews and interview responses • Handled all the information and presentation materials to ensure the report meets an industry-wide standard • Assisted senior consultant in the meticulous preparation of producing the Retail Banking Specification of Competency Standards • Carried out interviews with 10 top-tier bankers. Translated and consolidated findings from desktop research, literary reviews and interview responses • Handled all the information and presentation materials to ensure the report meets an industry-wide standard

Education

  • The University of Hong Kong
    Bachelor of Arts - BA, French, Comparative Literature
    2013 - 2017
  • Université Jean Moulin (Lyon III)
    Exchange, Humanities and culture
    2017 - 2017

Community

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