Michelle Konashewych

Director of Operations at The UPS Store Canada
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Oakville, Ontario, Canada, CA

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Imtiaz Haider

Michelle has a very professional managerial skills

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Canada
    • Printing Services
    • 1 - 100 Employee
    • Director of Operations
      • 2008 - Present

      At MBEC Communications Inc., franchisor of The UPS Store in Canada, I currently hold the position Director of Operations.Managing our Customer Care Team, resolving escalated customer concerns.Development and deployment of new projects and on going support.Cultivating new and existing vendor relationships.Develop training programs/materials including eLearning.Certified Trainer (Franchise Operations/Shipping/Packaging/POS/Shipping Software Applications/Multi Carrier Platform).Managing and supporting the operational procedures for a network of 360 + franchised locations.Supporting our Area Support Teams across Canada.Management and development of our POS System and deployment.

    • Area Training Manager
      • 2001 - 2008

      Worked for the Area Franchisee for The UPS Store network:Provided one on one training for individual new and existing Franchisees.Created report summaries on potential candidates. Managed and worked within the network to assist stores increase sales revenues. Worked for the Area Franchisee for The UPS Store network:Provided one on one training for individual new and existing Franchisees.Created report summaries on potential candidates. Managed and worked within the network to assist stores increase sales revenues.

    • Store Manager
      • 1994 - 2001

      Participated in the individual growth of store sales.Managed a staff of 7 associates.Managed and handled all concerns or issues within the store setting.Obtained and managed large corporate clients.Maintained a healthy, efficient, team player oriented working enviornment. Participated in the individual growth of store sales.Managed a staff of 7 associates.Managed and handled all concerns or issues within the store setting.Obtained and managed large corporate clients.Maintained a healthy, efficient, team player oriented working enviornment.

Community

You need to have a working account to view this content. Click here to join now