Michelle King

Customer Service Executive at The Natural Health Practice
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Location
Southborough, England, United Kingdom, GB

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5.0

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Darren Lamb

Michelle is outstanding at her job and I genuinely recommend anyone looking for work within the KBB industry to contact Michelle and the Ovaldeane team. I wanted to hold out for the perfect work place which felt right for me and was going to enhance and encourage my design skills and have opportunities to progress to higher positions. Michelle understood and followed my brief so well and didn't waste my time on any opportunities that were available but she thought wasn't the best suited for me. Ovaldeane is a very professional company but more so, extremely friendly to speak to and meet. Michelle, thank you for your help. There are KBB recruitment companies out there I also contacted but you are miles ahead. Most sound miserable and only interested in filling in job opportunities for conversion rather than finding their clients the perfect job for them. Stay in touch ×

Gavin Dangerfield

I recently used Michelle to hire a designer for our Harlow showroom. Found 3 superb candidates of which we would have hired any. Excellent all-round service. Would highly recommend

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Experience

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Service Executive
      • Sep 2019 - Present

    • United Kingdom
    • Outsourcing and Offshoring Consulting
    • Recruitment Consultant
      • Sep 2018 - Jul 2019

    • Italy
    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • Senior level 1 Executive
      • Nov 2004 - Sep 2018

      Provision of expert knowledge, coaching, feedback and development to a team of 15.Delegation of work to meet SLA’s.Weekly reporting to management and team members.Management of several inbox queries.Management through to resolution of customer complaints.Maintaining spreadsheets and managing conference calls with colleagues in India to meet KPI’s.On boarding of new business.Processing additions and deletions of large corporate business.Adhoc migration of AXA international business.Customer telephone support to worldwide members ensuring members receive world class service.PointTeam projects - I was the point of contact for CMT and involved in several meetings, liaising with multiple departments to troubleshoot and ensure a smooth transition within our department .

    • Real Estate
    • Campaign and Accounts Manager
      • Oct 2003 - Oct 2004

      Key responsibilities: Worked within a small team of account handlers for various campaigns.Responsible for my own client base, building sales campaigns to source clients.Liaising with various companies to find their interest and escalating leads to the Director of the company’s campaign I was running.Script writing for campaigns.During October I headed up a successful campaign for The Chair Company, this included producing Spreadsheets for the clients campaign to enable clear vision of their competition and the leads sourced.

    • United Kingdom
    • Financial Services
    • E-commerce IT administrator
      • Jan 2003 - Aug 2003

      Working within the IT department supporting the web site. Support to clients and Independent Financial advisors requesting information on our web site regarding applications for ISA’s, PEPS, Pensions, installation of software, downloading information and help with general IT problems they were encountering with their PC.Liaising with relevant individual support teams throughout the company Working within the IT department supporting the web site. Support to clients and Independent Financial advisors requesting information on our web site regarding applications for ISA’s, PEPS, Pensions, installation of software, downloading information and help with general IT problems they were encountering with their PC.Liaising with relevant individual support teams throughout the company

Education

  • Micklefield wadhurst
    A-level
    1997 - 1999

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