Michelle Joosse
Director, Corporate Services at knowmore Legal Service- Claim this Profile
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Bio
Anne Massey
Michelle is knowledgeable, articulate and a pleasure to have as a member of my CEO Institute group. She brings integrity and intelligence to her contributions, and is a trusted source within the group for advice and guidance. I have watched her personal development as she led and managed the team at Hotline IT, as CEO, to focus on strategic direction and growth, before applying her expertise into community organisations and Board roles
Andrew Sherri
It has been some time since Michelle and I worked together during the period in 2003, when Tabcorp had acquired the Jupiters Group of companies. Michelle as Management Accountant of Jupiters Gaming, was instrumental in making the finance and administration transition seamless and easy. As the person in charge of the onboarding of the Jupiters Group, this made my job a lot easier. Fast forward 16 years, Michelle and I have remained in touch as I moved into the NFP space as General Manager Corporate Services – Melbourne City Mission, have keep a close eye and enjoyed seeing how she has progressed. After running the family business for many years, Michelle has expressed a desire to move into the NFP herself. I have to say that Michelle’s skills, abilities and knowledge are the future of our industry. Michelle is a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. Her expertise encompasses all aspects of business development and administration, from controlling costs and maximizing revenues which harness employee strengths to improve organisation performance. Please do not hesitate to reach out to Michelle if you are looking for a key member of your executive team.
Anne Massey
Michelle is knowledgeable, articulate and a pleasure to have as a member of my CEO Institute group. She brings integrity and intelligence to her contributions, and is a trusted source within the group for advice and guidance. I have watched her personal development as she led and managed the team at Hotline IT, as CEO, to focus on strategic direction and growth, before applying her expertise into community organisations and Board roles
Andrew Sherri
It has been some time since Michelle and I worked together during the period in 2003, when Tabcorp had acquired the Jupiters Group of companies. Michelle as Management Accountant of Jupiters Gaming, was instrumental in making the finance and administration transition seamless and easy. As the person in charge of the onboarding of the Jupiters Group, this made my job a lot easier. Fast forward 16 years, Michelle and I have remained in touch as I moved into the NFP space as General Manager Corporate Services – Melbourne City Mission, have keep a close eye and enjoyed seeing how she has progressed. After running the family business for many years, Michelle has expressed a desire to move into the NFP herself. I have to say that Michelle’s skills, abilities and knowledge are the future of our industry. Michelle is a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. Her expertise encompasses all aspects of business development and administration, from controlling costs and maximizing revenues which harness employee strengths to improve organisation performance. Please do not hesitate to reach out to Michelle if you are looking for a key member of your executive team.
Anne Massey
Michelle is knowledgeable, articulate and a pleasure to have as a member of my CEO Institute group. She brings integrity and intelligence to her contributions, and is a trusted source within the group for advice and guidance. I have watched her personal development as she led and managed the team at Hotline IT, as CEO, to focus on strategic direction and growth, before applying her expertise into community organisations and Board roles
Andrew Sherri
It has been some time since Michelle and I worked together during the period in 2003, when Tabcorp had acquired the Jupiters Group of companies. Michelle as Management Accountant of Jupiters Gaming, was instrumental in making the finance and administration transition seamless and easy. As the person in charge of the onboarding of the Jupiters Group, this made my job a lot easier. Fast forward 16 years, Michelle and I have remained in touch as I moved into the NFP space as General Manager Corporate Services – Melbourne City Mission, have keep a close eye and enjoyed seeing how she has progressed. After running the family business for many years, Michelle has expressed a desire to move into the NFP herself. I have to say that Michelle’s skills, abilities and knowledge are the future of our industry. Michelle is a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. Her expertise encompasses all aspects of business development and administration, from controlling costs and maximizing revenues which harness employee strengths to improve organisation performance. Please do not hesitate to reach out to Michelle if you are looking for a key member of your executive team.
Anne Massey
Michelle is knowledgeable, articulate and a pleasure to have as a member of my CEO Institute group. She brings integrity and intelligence to her contributions, and is a trusted source within the group for advice and guidance. I have watched her personal development as she led and managed the team at Hotline IT, as CEO, to focus on strategic direction and growth, before applying her expertise into community organisations and Board roles
Andrew Sherri
It has been some time since Michelle and I worked together during the period in 2003, when Tabcorp had acquired the Jupiters Group of companies. Michelle as Management Accountant of Jupiters Gaming, was instrumental in making the finance and administration transition seamless and easy. As the person in charge of the onboarding of the Jupiters Group, this made my job a lot easier. Fast forward 16 years, Michelle and I have remained in touch as I moved into the NFP space as General Manager Corporate Services – Melbourne City Mission, have keep a close eye and enjoyed seeing how she has progressed. After running the family business for many years, Michelle has expressed a desire to move into the NFP herself. I have to say that Michelle’s skills, abilities and knowledge are the future of our industry. Michelle is a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. Her expertise encompasses all aspects of business development and administration, from controlling costs and maximizing revenues which harness employee strengths to improve organisation performance. Please do not hesitate to reach out to Michelle if you are looking for a key member of your executive team.
Experience
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knowmore Legal Service
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Australia
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Legal Services
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1 - 100 Employee
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Director, Corporate Services
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Dec 2021 - Present
knowmore was formed in 2013 to support people in providing information to the Royal Commission into Institutional Responses to Child Sexual Abuse. During the Royal Commission knowmore conducted or participated in 1,684 community outreach and liaison events Australia-wide and provided assistance to 7,052 survivors. knowmore also made a number of submissions to the Royal Commission, one of which called for the establishment of an independent redress scheme as the most effective way of providing justice to survivors. The Royal Commission concluded in December 2017 after conducting 57 public hearings and 8,013 private sessions, and the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 was passed into law in June 2018. The scheme commenced on 1 July 2018. Today, knowmore works to help survivors of institutional sexual abuse navigate the National Redress Scheme with free legal advice and a range of support services. Show less
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Hotline IT Pty Ltd
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Non-Executive Director
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Jun 2020 - Present
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Executive Officer
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Dec 2019 - May 2020
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Chief Executive Officer
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Jan 2017 - Dec 2019
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Chief Operating Officer
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Jan 2014 - Jan 2017
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Chief Financial Officer
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Dec 2003 - Jan 2014
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Forestville RSL
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Australia
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Hospitality
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1 - 100 Employee
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Vice President
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Sep 2022 - May 2023
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Forestville RSL Club
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Sydney, Australia
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Non Executive Director
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Feb 2019 - May 2023
Forestville RSL Club is located on the beautiful Northern Beaches of Sydney. Just ten minutes from glorious beaches & within a short distance of the city yet far enough away to relax & enjoy the serenity of the lovely Forest area. Michelle had been a member of the Forestville RSL for over 16 years and has always been a very active member of the community. After the RSL went through a restructure, the RSL then went on a recruitment drive for new Board Directors and Michelle was an obvious candidate due to her experience in IT, Marketing and Accounting, which is exactly what the RSL needed. So in February 2019, Michelle was invited to join the board and finance committee to help improve revenue and increase member engagement. Show less
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The CEO Institute
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Australia
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Education Administration Programs
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1 - 100 Employee
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Syndicate Member
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Feb 2018 - Dec 2022
The CEO Institute was established to help business leaders connect with peers and share skills, insight, and experience through an exclusive peer support. The CEO Institute was established to help business leaders connect with peers and share skills, insight, and experience through an exclusive peer support.
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Domestic Violence Service Management
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Organisational Services Manager
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Jun 2020 - Dec 2021
Domestic Violence NSW Service Management (DVSM) is a registered charity which aims to prevent and to provide support for people escaping/experiencing domestic and family violence and homelessness. DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia). DVSM also provides professional services (Sightlines) to build capacity and share learning about domestic and family violence within the Community Services sector and more broadly with the wider ecosystem of corporations, organisations, institutions, online and local communities. Show less
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Tabcorp
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Entertainment Providers
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700 & Above Employee
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Management Accountant
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Aug 2001 - Dec 2003
Delivering outstanding customer experiences today and into the future is what drives Tabcorp. As one of the world’s largest publicly listed gaming companies, they have played an enduring role in building an industry based on sustainability and strong partnerships. Told she was a “breath of fresh air”, Michelle took on the Management Accountant role in 2001 to diversify her experience and achieve career advancement. Overseeing two staff and reporting to the Group Financial Controller of Wide Area Gaming, Michelle worked closely with Tabcorp’s management team to effectively deliver company objectives. In 2003, after years of assisting her husband in managing Hotline IT’s finances outside her full-time role, Michelle left Tabcorp and came onboard permanently to help run the business. Show less
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Education
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Ubiquity University
Doctor of Philosophy - PhD -
Australian Institute of Company Directors
Company Directors' Course, GAICD -
Macquarie University
Master's degree, Professional Accounting -
CPA Australia
CPA, Accounting -
Monash University
Bachelor's degree, Accounting