Experience

Directwest
• Canada
• Advertising Services
• 1 - 100 Employee
• Human Resources Manager

  • Oct 2022 - Present


Everflow Eaves & Exteriors Inc.

• Canada
• Construction
• 1 - 100 Employee

• Office Manager

  • Jan 2021 - Aug 2022

  At Everflow Eaves and Exteriors, I managed the front office for a high grossing exterior construction business. Unfortunately I was recently laid off due to restructuring of management. • QuickBooks Online – managing all bookkeeping, including payroll, accounts payable / receivable, bank reconciliations and collections for the owners’ primary and secondary businesses. I also facilitated the year end change over from QuickBooks desktop to QuickBooks online, and worked with my team to find and fix all types of inconsistencies, bugs and issues • BuilderTrend – managing and monitoring the status of multiple teams with multiple projects, and communicating this information to customers • Continual monitoring, follow-up and updating of several email accounts, phone lines, texts, voicemail, website and social media • Fleet management – purchase & sale of vehicles, insurance registration and collision claims • Customer Service – assisting customers with the insurance claims process, managing and delegating complaints, and continual follow up to ensure prompt satisfaction and final payment



RE/MAX Crown Realty

• United States
• Real Estate
• 1 - 100 Employee

• Office Manager Executive Assistant

  • Feb 2018 - Dec 2020

  At RE/MAX, I managed the back office for one of Regina’s top real estate agents. This includes the highly-detailed paperwork for all MLS listings, purchase contracts, and sale completions. Managing a huge client database, I was responsible for all first point of contact interactions with clients, from initial greeting to final sale. I also managed all bookkeeping, including accounts payable, receivable, and bank reconciliations for multiple businesses. · Managing Executive calendars & booking appointments · Continual monitoring and follow-up of several email accounts, phone lines, texts and voicemail to ensure nothing is missed · Creation of office forms and checklists · Database management of clients · Customer Service – walking clients through the process of buying & selling a home, booking showings with other agents, tracking down documents to provide a smooth sale process · Creating and completing forms using web-based software that is constantly changing · Management of several social media accounts and creation of marketing strategies; following through the strategies from beginning to end · Updating multiple marketing websites for every change in the status of a listing · Consistently working behind the scenes, ensuring things are accomplished smoothly and appear to run with very little effort, although much effort has been invested



Caring Hearts

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Office Manager

  • Apr 2014 - Jan 2018

  At Regina Palliative Care and Greystone Bereavement Centre, I managed all incoming and outgoing funds. This includes all accounts payable and receivable, donations, receipting, payroll, employee benefits, and all purchases for the office, whether major or minor. I also oversaw purchases of equipment for the Palliative Care Ward at the Pasqua Hospital, and major capital purchases at Wascana Grace Hospice. I was responsible for ensuring all of these are accurately invoiced and paid. I also recorded minutes at Board of Director meetings, served on the Audit & Finance Committee, and assisted the Executive Director with generating the annual budget. • In the first two years, I was able to reduce overall office expenses by 50% • Created and bound annual reports each year for the Annual General Meeting • Moved the entire office twice. Downsized from 10,000 square feet to 2,200 square feet, and was able to consolidate the space with very little input from others • I consistently worked behind the scenes, ensuring things were accomplished smoothly and appeared to run with very little effort, although much effort has been invested • Caring Hearts Camp – twice a year, supported the Camp Director with all logistics of setup, purchasing, booking vendors, and attending / participating in assisting grieving children • First point of contact for grieving families and children who have tragically lost a loved one in death – directed them to the right resources • Library management – 2000 books on death and bereavement



IATSE Local 295

• Office Manager

  • Sep 2009 - Apr 2014

  At the International Alliance of Theatrical Stage Employees, I was responsible for designing and implementing a database for Union Members in MS Access, with a SQL Server background. This was also carried over into multiple platforms, both online and in hard copy, and each had to be updated with every change in member information. I was also the Administrator for the Health & Welfare Benefits Plan, as well as the RRSP plan. • All accounting / bookkeeping duties, including accounts payable & receivable, member dues collection, payroll, CRA remittances and bank reconciliations • Worked independently as the sole office employee for two years • Assisted a volunteer Executive Board • Created and implemented many new forms and processes for new member initiation and orientations • Union contract negotiations


YRC REIMER
• Truck Transportation
• 1 - 100 Employee
• Customer Service Representative

  • 2007 - 2009

Kee Sheet Metal Plumbing & Heating
• Canada
• Individual and Family Services
• Office Manager

  • 2004 - 2007

Sears Canada
• Canada
• Retail
• 700 & Above Employee
• Operations & Scheduling

  • 1995 - 2003