Michelle Jasica
Client Success Specialist at Engrain- Claim this Profile
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Bio
Caroline Moore Anzur, ACC, CPCC
Michelle is a is an exceptional project manager and a dream to work with. She makes implementation of complex and multifaceted projects look easy - always on top of the details, patient and professionally persistent with exceptional communication skills and the talent to move many different people, agendas, and challenges forward effectively. In a career full of projects and project managers, I have rarely met anyone who is as thorough and responsive as Michelle. I hope you get a chance to work with her - she will not disappoint!
Caroline Moore Anzur, ACC, CPCC
Michelle is a is an exceptional project manager and a dream to work with. She makes implementation of complex and multifaceted projects look easy - always on top of the details, patient and professionally persistent with exceptional communication skills and the talent to move many different people, agendas, and challenges forward effectively. In a career full of projects and project managers, I have rarely met anyone who is as thorough and responsive as Michelle. I hope you get a chance to work with her - she will not disappoint!
Caroline Moore Anzur, ACC, CPCC
Michelle is a is an exceptional project manager and a dream to work with. She makes implementation of complex and multifaceted projects look easy - always on top of the details, patient and professionally persistent with exceptional communication skills and the talent to move many different people, agendas, and challenges forward effectively. In a career full of projects and project managers, I have rarely met anyone who is as thorough and responsive as Michelle. I hope you get a chance to work with her - she will not disappoint!
Caroline Moore Anzur, ACC, CPCC
Michelle is a is an exceptional project manager and a dream to work with. She makes implementation of complex and multifaceted projects look easy - always on top of the details, patient and professionally persistent with exceptional communication skills and the talent to move many different people, agendas, and challenges forward effectively. In a career full of projects and project managers, I have rarely met anyone who is as thorough and responsive as Michelle. I hope you get a chance to work with her - she will not disappoint!
Credentials
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Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInJan, 2021- Nov, 2024
Experience
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Engrain
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United States
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Software Development
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100 - 200 Employee
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Client Success Specialist
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Mar 2021 - Present
Created successful client partnerships through project lifecycle to ensure long-term success. Streamlined client communication as it related to implementation, software development, and support initiatives. Created successful client partnerships through project lifecycle to ensure long-term success. Streamlined client communication as it related to implementation, software development, and support initiatives.
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Hyatt Regency McCormick Place
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United States
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Hospitality
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1 - 100 Employee
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Assistant Reservations Manager
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Sep 2019 - Jun 2020
Managed group and corporate reservations at the 1,250+ room hotel associated with the McCormick Place convention center for approximately 200 events per year. Led team of 8 associates: reservation planners focused on data entry and in-house phone personnel focused on customer satisfaction from booking through check-out Managed group and corporate reservations at the 1,250+ room hotel associated with the McCormick Place convention center for approximately 200 events per year. Led team of 8 associates: reservation planners focused on data entry and in-house phone personnel focused on customer satisfaction from booking through check-out
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Park Hyatt
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Hospitality
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700 & Above Employee
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Assistant Operations Manager
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Jan 2018 - Sep 2019
Led customer-facing personnel (~20 team members) within the front office, housekeeping, and spa departments at the premier-tier Park Hyatt Chicago. As manager on-site, oversaw front office operational activities, including resolving guest disputes, scheduling personnel, training new employees, and implementing coaching sessions Led customer-facing personnel (~20 team members) within the front office, housekeeping, and spa departments at the premier-tier Park Hyatt Chicago. As manager on-site, oversaw front office operational activities, including resolving guest disputes, scheduling personnel, training new employees, and implementing coaching sessions
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Hyatt Hotels Corporation
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United States
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Hospitality
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700 & Above Employee
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Corporate Manager in Training
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Jun 2017 - Jan 2018
Chosen for Hyatt’s selective post-graduate leadership training program: rotational role across multiple departments (HR, finance, operations, and sales/events) to gain cross-functional experience. Chosen for Hyatt’s selective post-graduate leadership training program: rotational role across multiple departments (HR, finance, operations, and sales/events) to gain cross-functional experience.
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Starwood Hotels & Resorts Worldwide, Inc.
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Hospitality
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700 & Above Employee
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Leadership Intern
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Jun 2016 - Aug 2016
Selected for Starwood Hotels’ leadership internship to develop financial and management skills by supervising front desk staff, running gift shop and participating in executive meetings Selected for Starwood Hotels’ leadership internship to develop financial and management skills by supervising front desk staff, running gift shop and participating in executive meetings
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Omni Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Front Desk Associate
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May 2014 - Aug 2015
Summer Front Desk associate for May- August in 2014 and 2015 to learn Front Desk operational skills. In this role I built guest strong relations to increase guest satisfaction, learned lodging operations, and trained seasonal hires. Summer Front Desk associate for May- August in 2014 and 2015 to learn Front Desk operational skills. In this role I built guest strong relations to increase guest satisfaction, learned lodging operations, and trained seasonal hires.
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Education
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2013 - 2017
Michigan State University
Bachelor's degree, Hospitality Administration/Management -
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Michigan State University
Bachelor's degree, Hospitality Administration/Management
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