Michelle Hill
Communications at Department of Aviaiton- Claim this Profile
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Bio
Experience
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Department of Aviation
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Accounting
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100 - 200 Employee
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Communications
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2016 - Present
DUTIES: Works an assigned shift and mans a police, fire, or access control and security communications console station to receive calls from airport and airline personnel requesting public safety services and to monitor incoming reports of incidents. Obtains pertinent information from callers to determine the type, gravity and location of the incident and enters information into a computer aided dispatch system with interactive mapping capabilities. Dispatches police personnel, fire and emergency medical services units and/or aviation security officers stationed or housed at a municipal airport to respond to reported incidents within the airport and its perimeter. Operates communications console, telephone and radio equipment to maintains and monitor communications with dispatched police, fire and aviation security personnel and dispatched additional resources as required. Follows established protocols in prioritizing the dispatching of public safety resources in response to incidents and requests for services. Monitors computer access security system providing controlled levels of access to specified areas of the airport by responding to alarms triggered by access control breaches. Views security cameras and video tapes to assess breach in security and dispatches police and/or aviation security officers for appropriate response. Notifies Transportation Security Administration (TSA) of reported security incidents based on established protocols. Broadcasts information regarding emergency weather conditions and other emergencies to airport personnel as directed. Notifies supervisor of emergency situations, escalated police, fire or security incidents and other incidents requiring an emergency management response. Performs related duties as required. Show less
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City of Chicago
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Government Administration
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700 & Above Employee
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communications
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Dec 2004 - Present
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First Free Church
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Religious Institutions
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1 - 100 Employee
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Volunteer Event Coordinator
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1991 - Present
Coordinated resource needs and logistical assignments. • Managed event budgets and negotiated contracts. • Recruited, supervised and mentored volunteer team members. Coordinated resource needs and logistical assignments. • Managed event budgets and negotiated contracts. • Recruited, supervised and mentored volunteer team members.
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Education
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North Park University
Master of Business Administration - MBA, Business Administration and Management, General