Michelle Hernandez

Accounting Technician at DALLAS FIRE RESCUE
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Contact Information
Location
Dallas, Texas, United States, US
Languages
  • Semi Spanish -

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Accounting Technician
      • Nov 2022 - Present
    • Denmark
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Support Administrator
      • Jan 2013 - Present

      The Sales and Marketing Administrator is responsible for executing sales and marketing initiatives including event coordination, travel, appointments, orders, tickets, and various other administrative support duties. Also, tracks, investigates and reports sales information as needed. Plus solves problems for sales team as assigned. Core Responsibilities *Coordinate all logistics for events, conferences, and trade shows *Maintain the FSX client data with all pertinent… Show more The Sales and Marketing Administrator is responsible for executing sales and marketing initiatives including event coordination, travel, appointments, orders, tickets, and various other administrative support duties. Also, tracks, investigates and reports sales information as needed. Plus solves problems for sales team as assigned. Core Responsibilities *Coordinate all logistics for events, conferences, and trade shows *Maintain the FSX client data with all pertinent information *Assist the sales and marketing teams with the production of routine e-mails as needed. *Must be professional in dealing with teammates and clients *Must be able to perform sales research *Maintains the inventory of any promotional items *Maintains the calendar for the Department *Performs data entry, reports, orders, tickets, etc. *Tracks sales expenses as needed Knowledge and Skills *Proficient in using Microsoft Excel, Word, and Power Point *Attention to detail and superior organization is a must *Proactive and able to work independently *Good verbal and written communication skills *Ability to meet project deadlines and exceed key performance indicators *Flexible attitude, ability to perform under pressure *Excellent time management skills *Ability to work well within a team environment *A commitment to quality and a thorough approach to the work *Must be able to maintain customer records *Various other duties as assigned Desirable Knowledge and Experience *High School Graduate with some College *Experience in coordinating exhibits, conferences and other marketing events * Customer Relations a strength *Enthusiastic and energetic *Team Player

    • Account Specialist
      • Dec 2015 - Aug 2016

      Prepared work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coordinating requirements; developing plans and trainings. Provides information by collecting, analyzing, and summarizing information; responding to requests. Resolves complaints by investigating issues and… Show more Prepared work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coordinating requirements; developing plans and trainings. Provides information by collecting, analyzing, and summarizing information; responding to requests. Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments. Maintains quality service by monitoring standards; advising supervisor of potential problems. Prepares reports by collecting and analyzing information Updates job knowledge by participating in educational opportunities. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    • Account Specialist
      • 2015 - 2016

      Prepared work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coordinating requirements; developing plans and trainings. Provides information by collecting, analyzing, and summarizing information; responding to requests. Resolves complaints by investigating issues and… Show more Prepared work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coordinating requirements; developing plans and trainings. Provides information by collecting, analyzing, and summarizing information; responding to requests. Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments. Maintains quality service by monitoring standards; advising supervisor of potential problems. Prepares reports by collecting and analyzing information Updates job knowledge by participating in educational opportunities. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    • Sales & Marketing Admin
      • Mar 2014 - Dec 2015

      Event Calendar and Coordination Master Calendar Approval for new shows Research Paperwork and payment Add to share calendar Preparing shipment and return shipment Office Depot Card Giveaways Banners Literature Basic CRM Entering leads Entering Deals Searching for deals and accounts Updating lead or deal status Pulling reports Civil Case spreadsheet creation email blast entry in crm proposal generation deal follow… Show more Event Calendar and Coordination Master Calendar Approval for new shows Research Paperwork and payment Add to share calendar Preparing shipment and return shipment Office Depot Card Giveaways Banners Literature Basic CRM Entering leads Entering Deals Searching for deals and accounts Updating lead or deal status Pulling reports Civil Case spreadsheet creation email blast entry in crm proposal generation deal follow up monthly civil case analysis Basic Service Desk Entering tickets for customer or rep requests LA Court Site How to read docket and find needed info for civil case pull etc Hubspot Email generation Result tracking Commission Reports Texas California

    • United States
    • Government Administration
    • 700 & Above Employee
    • Permit Clerk
      • Jan 2018 - Present
    • United States
    • Consumer Services
    • 500 - 600 Employee
    • Customer Service Agent
      • Jul 2017 - Present
    • Executive Assistant To Chief Executive Officer
      • Aug 2016 - Present
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Unemployed
      • Aug 2016 - Present
    • United States
    • Real Estate
    • Renter
      • 2015 - 2016

      Renter Renter

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Certified Trainer
      • Dec 2006 - Jan 2013

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