Michelle Heinz

Executive Director at Inside Out Reentry Community
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Contact Information
us****@****om
(386) 825-5501
Location
Iowa City, Iowa, United States, US

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Executive Director
      • May 2018 - Present

      Program development and implementation; successfully grew services by 75% in the first 18 months including the program development and implementation of more than 4 new services and programs.Funding acquisition through grant writing and reporting, fundraising events, donor management, and community outreach.Recruiting, training and supervision of all staff, volunteers, and interns, as well as writing job descriptions, training materials, guidelines, and handbooks.Coordinating and engaging in policy advocacy at local, and state level.Planning and hosting regular community education events including criminal justice forums, parole simulations, and reentry summitsSharing organizational mission through creating and distributing marketing materials including flyers, quarterly newsletters, and managing all social media accounts.Regularly engaging in program evaluation, data review, and outcome measurement to ensure needs and services are being met.Case management duties as needed including group facilitation, performing client intakes, providing reentry coaching re: housing,employment, behavioral health, financial literacy, and assisting with crisis management.Coordinating correspondence with and services to currently incarcerated members, and coordinating appropriate referrals of new participants from DOC and local agencies.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Instructor
      • Jan 2020 - May 2020

      Taught Advanced Social Policy for the Master of Social Work program at University of Iowa School of Social Work Taught Advanced Social Policy for the Master of Social Work program at University of Iowa School of Social Work

    • MSW Practicum Student
      • Aug 2017 - May 2018

      Marketing, event planning, administrative supports, grant management and reporting, social mediamanagement, and other supports as needed Marketing, event planning, administrative supports, grant management and reporting, social mediamanagement, and other supports as needed

    • MSW Practicum Student
      • Aug 2017 - May 2018

      Providing supports including but not limited to, event planning, social media management, programevaluation, agenda development and analysis, to the Disproportionate Minority Contact chair, Community Partnership for Protecting Children, and G! World program, in addition to other programs. Providing supports including but not limited to, event planning, social media management, programevaluation, agenda development and analysis, to the Disproportionate Minority Contact chair, Community Partnership for Protecting Children, and G! World program, in addition to other programs.

    • MSW Practicum Student
      • Jan 2017 - May 2017

      Conducting research and analyzing information for training projects related to peer support professionals, and child welfare interagency collaborations.Researching and developing a cultural competency training tool kit for the Department of Human Services in Iowa Conducting research and analyzing information for training projects related to peer support professionals, and child welfare interagency collaborations.Researching and developing a cultural competency training tool kit for the Department of Human Services in Iowa

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Supervisor
      • Jan 2014 - Jul 2016

      Directly supervised and coordinated activities of customer service representatives through performance coaching, yearly reviews, and team meetings.Managed projects and programs, maintained service level agreements and handled escalated issues.Coordinated with other departments to ensure delivery of service for internal and external customers.Involved in LEAN training and events, experience with tools such as RACIs, SIPOCs and process mapping.Conducted staff hiring and training.

    • Specialist II, Trainer
      • Feb 2013 - Jan 2014

      Conducted new hire training and cross training for employees.Developed training curricula and maintained, edited and authored procedures, FAQs, and Job Aids.

    • Program Clerk II
      • Mar 2012 - Feb 2013

    • United States
    • Services for the Elderly and Disabled
    • 1 - 100 Employee
    • Counselor
      • Jan 2011 - Jan 2012

      Providing support to individuals with disabilities; assisting with daily living and communication skills, self-care, and managing financial resources for clientele. Providing support to individuals with disabilities; assisting with daily living and communication skills, self-care, and managing financial resources for clientele.

    • English Language Teacher
      • Sep 2009 - Jul 2010

      Taught English as a second language to students aged 3-14 years old in classrooms, private sessions, and remediation courses and daily after school programs.Trained other teachers, developed curriculum, and wrote lesson plans, classroom materials and exams. Taught English as a second language to students aged 3-14 years old in classrooms, private sessions, and remediation courses and daily after school programs.Trained other teachers, developed curriculum, and wrote lesson plans, classroom materials and exams.

Education

  • University of Iowa
    Master of Social Work (M.S.W.), Social Work
    2016 - 2018
  • University of Iowa
    Bachelor of Arts (B.A.), Psychology
    2003 - 2007

Community

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