Experience

Nuvho | Smart Hoteliers

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Sales Manager

  • Aug 2021 - Present

• Senior Business Development Manager

  • Feb 2021 - Sep 2021

• Business Development Manager

  • Jul 2020 - Feb 2021

• Business Development Executive

  • Jan 2020 - Jun 2020

  Identifying new sales opportunities, influencing customer attitudes and mindsets to create and capture opportunities. CRM database management, project management, effective administration skills



The Salvation Army Employment Plus

• Australia
• Staffing and Recruiting
• 200 - 300 Employee

• Recruiter

  • Aug 2018 - May 2019



Pullman & Mercure King George Square

• Conference and event sales executive

  • Jun 2017 - Jul 2018

  Implement sales strategies as directed and ensure targets are achieved. Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis. Monitor performance of Conference Vision (or its equivalent) in line with agreed targets. Monitor competitors within region and provide recommendations on changes to current sell strategies. Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets. Ensure conference and events sales team operates efficiently to minimize errors and exceed customer expectations. Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized. Prepare and deliver event handover to conference & event co-coordinators and ensure accuracy of information and effectively communicate handover to clients. Ensure we succeed in delivering customer events in order to ensure client satisfaction and repeat business. Co-ordination and hosting of familiarisation and site inspection activity including follow-up. Ensure there is an active presence in the hotel as required by business demands or customer and staff needs Any other duties assigned by the manager.



Jacaranda function centre

• Function Manager

  • Nov 2015 - Apr 2017



Victoria Park

• Australia
• Hospitality
• 1 - 100 Employee

• Event Planner

  • Aug 2014 - Sep 2015

  • Outstanding customer service and communication skills to deliver the best service to clients • Hold site inspections across the various rooms at the venue to ensure needs are met • Assist clients in any means to ensure highest of customer satisfaction is achieved • Follow written quotations, contracts and runsheets • Coordination of high profile private events, corporate events and weddings • Assisting clients with any questions or queries in order to achieve maximum customer satisfaction • Assist with event styling through meetings and customer liaison • Supervising staff to ensure functions are delivered at the highest of standards • Proactively securing new and repeat business • Raising client invoices and following up post-event



Watermark Hotel Group

• Conference & Events Coordinator

  • Mar 2014 - Aug 2014

  - Client liaison and site inspections - Identification of client needs and recommendations to ensure the best possible delivery of events - Follow written quotations, contracts and banquet event orders - Coordination of high profile corporate, government events - Coordination of weddings, anniversaries and birthday celebrations - Maintaining and nurturing client relationships - Proactively securing new and repeat business - Raising client invoices and following up post-event - Creating budgets for financial year - Re-writing wedding and event packages



club metro

• Event Manager

  • Aug 2013 - May 2014

  • Responsible for all function enquiries – emails, phone and in-person enquiries • Writing function packages • Organised all function bookings – processing payments, tailoring each function to customers’ requirements, run sheets, staffing for functions, etc. • Liaised with chef food for functions • Set up of all functions • Worked and liaised with organiser during event to ensure all needs were met • Managed staff throughout duration of function • Responsible for ensuring budget expectations are met • Ensuring attention to detail is regarded for all functions • Create marketing ideas and promotions to increase functions • Managing social media • General promotion of all events • Supervise staff behind bar in club on weekends



Brisbane correctional centre

• Administrative Officer/A03

  • Oct 2012 - Jun 2013

  General administration duties. Reported sick and annual leave for all correctional officers. Updated daily rosters and completed weekly sick and overtime reports for managers meetings. Processed timesheets for payroll, prepare salary journals and assisted Human Resource Manager with any duties required. General administration duties. Reported sick and annual leave for all correctional officers. Updated daily rosters and completed weekly sick and overtime reports for managers meetings. Processed timesheets for payroll, prepare salary journals and assisted Human Resource Manager with any duties required.



Sealy

• Furniture and Home Furnishings Manufacturing
• 500 - 600 Employee

• Queensland Sales Coordinator

  • Jun 2010 - Jul 2011

  • Organising and co-ordinating all facets of special events, meetings and functions to all major dealers (Myer, David Jones, Forty Winks, Snooze, and more) • Organising Gala dinners/Luncheons for all major dealers • Assist with Marketing for each event • Ensuring all event’s operational and administrative tasks were completed • Ensuring customer service standards are met • Onsite event tasks included; setup, supervision of speakers and program operations, ensure all onsite requirements were met, clean up events • Responsible for meet and greet with guests and tour of factory facilities • Responsible for meeting target budget • Time Management • Assisting with point of sale to be delivered to each store • Assisting Account Executives with administration tasks • Personal Assistant to the Sales Manager and General Manager • Managed appointments, meetings, training sessions for Sales & General Manager • Reconciliation & Financial budgets each month • Creating and receipting purchase orders • Ordering and stock control • Coordinate and organise travel for the Queensland Sales team • Rostering for Myer & David Jones Sealy Consultants • Payroll for Sealy Consultants • Preparing presentations, marketing tools and speeches for Managers