Experience

Gillespie Group

• United States
• Real Estate
• 1 - 100 Employee

• Accounting Specialist

  • Sep 2022 - Present

• Leasing Specialist

  • Dec 2018 - Sep 2022

  Qualified Leasing Specialist focused on building positive customer relationships. Personable and professional under pressure. Leasing Specialist with expertise in delivering support and resolving customer complaints. Great at multi-tasking and maintaining a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.



WeightWatchers

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Service Provider

  • Jun 2006 - Dec 2018

  Serves as first face of Weight Watchers and established baseline rapport with members. Serves as Program Role Model by demonstrating program success. Welcome and engage member into Weight Watchers meeting room experience. Consult with members to help determine personal weight loss goals. Enroll new members into Weight Watchers program. Provide support/consultation during weekly member weigh-ins. Connect members with Leader and other members. Possess strong technical skills and ability to process members through the computer system and troubleshoot as needed. Knowledge and understanding of Weight Watchers digital tools, including app and technical tools and can help educate members. Demonstrate knowledge of Weight Watchers Program and provide members with accurate information. Ability to learn and successfully process paper tally reconciliation. Possess selling skills, identify member needs and recommend Weight Watcher products. Solve member/system issues using provided resources including utilizing Help Desk and Customer Service line. Maintain appropriate stock for retail store and support satellite locations stock. Provide support and training for satellite Location Coordinators. Responsible for bi-annual inventory.



WW

• Wellness Guide

  • Jun 2006 - Dec 2018



Brunswick Corporation

• Manufacturing
• 700 & Above Employee

• Market Research Manager

  • Jun 1987 - Jan 1996

  Assisted management in determining market research needs. Assisted customers with market research needs. Designed and implemented surveys. Assisted management in determining market research needs. Assisted customers with market research needs. Designed and implemented surveys.