Michelle H.

Intake Coordinator/Remote at SALUS HOSPICE
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville Metropolitan Area

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Adrian R.

Michelle Hicks was a student in my Medical Assistant course held at Newbridge College. She has demonstrated to be an exceptional healthcare professional from the start. She has taken the initiative to help other students in her class to excel in the best way she could. She maintained excellent attendance as well as exceptional grades though out her education at Newbridge College. I feel she would be a great asset to any organization that she is a part of.

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Credentials

  • Tennesee LPN Compact License
    State of Tennessee
    Nov, 2021
    - Oct, 2024
  • California LVN
    State of California
    Jun, 2013
    - Oct, 2024
  • Certificate in Hospice Care
    -
  • Certificate in Mechanical Ventilation
    -
  • Certificate in Wound Prevention through Prevention and Assessment
    -
  • Certificate of Completion in Home Health Nursing Essentials
    -
  • Certified Dementia Practitioner
    NATIONAL COUNCIL OF CERTIFIED DEMENTIA PRACTITIONERS, LLC

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Intake Coordinator/Remote
      • Jan 2022 - Present

      January 2022-PresentTennessee-Remote-Part Time/2 weekends a monthIntake CoordinatorWorking effectively in remote position. Assists callers with all referral inquiries. Identifies patients clinical needs. Communication and explanation of benefits for incoming patients. Responsible for verification of insurance, Medicare benefits. Coordination of admission needs, DME equipment and medication. Responsible for creation of patient records during the admission process. Assigns clinical staff to admissions and follow up visits for clinical concerns. Ensures all field staff complete admissions and patient’s clinical needs are met. Show less

    • Licensed Practical Nurse
      • May 2018 - Jan 2022

      Routine visits to patient homes and facilities. PRN visits to provide crisis care to patients including wound care,treatments, comfort care and medication administration for pain management and symptom control

    • Hospitals and Health Care
    • 1 - 100 Employee
    • LVN
      • Jul 2017 - Jun 2021

      Routine visits to patient homes and facilities. PRN visits fo provide crisis care to patients including wound care,treatments, comfort care and medication administration for pain management and symptom control Routine visits to patient homes and facilities. PRN visits fo provide crisis care to patients including wound care,treatments, comfort care and medication administration for pain management and symptom control

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Director Of Resident Services
      • Oct 2016 - Jul 2017

      Duties- Assessments and development of service plans for residents/Continuously assess the physical and mental needs of all residents/Ensure the general well-being of residents through the delivery of high-quality care and services/Control and administration of all resident medications, including staff training/Oversee the management of the department's day to day operations/ Investigate all resident concerns, taking appropriate action/ Interaction with residents, families, physicians, and other visitors/ Providing a high level of customer satisfaction/ Long Term Care Insurance/Staff hiring and maintenance, including ongoing staff training and competency evaluations/ Scheduling of staff, and ongoing in-service lectures/ Maintaining of budget guidelines and state compliance/Quality Assurance/Team building/Wound care/Documentation Show less

    • United States
    • Medical Practices
    • Director Of Resident Services-Memory Care
      • Mar 2015 - Oct 2016

      Duties-Control and administration of all resident medications, including staff training/ Wound Care/ Continuously assess the physical and mental needs of all residents/ Investigate all resident concerns, taking appropriate action/ Interaction with residents, families, physicians, and other visitors/ Providing a high level of customer satisfaction/ Interacts and coordinates activities/ Staff hiring and maintenance, including ongoing staff training and competency evaluations/ Scheduling of staff, and ongoing in-service lectures/ Maintaining of budget guidelines and state compliance/Assessments and development of service plans for residents Show less

    • Charge Nurse
      • Apr 2014 - Mar 2015

      Duties- Quality care of residents, /Resident and family interactions/ Administering medications and treatments / Communication w/ doctors, Ordering medications, Imputing new medications, Administering insulin and other injections, PPD skin testing/ Reporting and proper documentation /Wound care/ Supervision of all CNA's Duties- Quality care of residents, /Resident and family interactions/ Administering medications and treatments / Communication w/ doctors, Ordering medications, Imputing new medications, Administering insulin and other injections, PPD skin testing/ Reporting and proper documentation /Wound care/ Supervision of all CNA's

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Home Health Nurse
      • Mar 2014 - Jul 2014

      Duties: Provided care to patients including: Trach and Vent G-Tube- Maintenance and Medication Administration Wound Care ADL's Medication Administration Duties: Provided care to patients including: Trach and Vent G-Tube- Maintenance and Medication Administration Wound Care ADL's Medication Administration

Education

  • Stanbridge University
    Licensed Vocational Nurse, Nursing
    2011 - 2013
  • Newbridge College-Santa Ana
    Medical/Clinical Assistant, 4.0 GPA
    2007 - 2008
  • National Council of Certified Dementia Practitioners
    Certified Dementia Practitioner

Community

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