Michelle Guerrier

Service Coordinator at John Hine Mazda
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Automotive
    • 1 - 100 Employee
    • Service Coordinator
      • Jun 2019 - Present

      Answer all incoming service calls. Schedule all customer maintenance/service appointments. Work closely with service advisors to ensure a great customer service experience. Calendar all due bill appointments. Input customer payment transactions. Review warranty claims prior to submission to the warranty administrator. Maintain lobby waiting area cleanliness - coffee and water are available to guests. Answer all incoming service calls. Schedule all customer maintenance/service appointments. Work closely with service advisors to ensure a great customer service experience. Calendar all due bill appointments. Input customer payment transactions. Review warranty claims prior to submission to the warranty administrator. Maintain lobby waiting area cleanliness - coffee and water are available to guests.

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Accouns Payable Specialist
      • Jul 2015 - Nov 2017

      Maintain, review, verify and enter vendor invoices. Sort, code and match vendor invoices to internal documents. Receive invoices and perform the reconciliation of vendor statements. Research and resolve billing disputes before processing. Update and maintain vendor database with new or updated information. Assist in the annual audit by providing documents as directed by Controller. Maintain, review, verify and enter vendor invoices. Sort, code and match vendor invoices to internal documents. Receive invoices and perform the reconciliation of vendor statements. Research and resolve billing disputes before processing. Update and maintain vendor database with new or updated information. Assist in the annual audit by providing documents as directed by Controller.

    • Clerical and Administrative Support - Receptionist
      • Mar 2014 - Jun 2015

      **Both firms were temporary assignments with the same job descriptions. Answer and direct all incoming calls. Interface with clients, vendors, and personnel. Data entry and maintenance of client project files. Process client payments and assemble bank deposits. Weekly inventory and ordering of office and kitchen supplies. Process all incoming and outgoing mail/packages (FedEx, UPS, US Postal). **Both firms were temporary assignments with the same job descriptions. Answer and direct all incoming calls. Interface with clients, vendors, and personnel. Data entry and maintenance of client project files. Process client payments and assemble bank deposits. Weekly inventory and ordering of office and kitchen supplies. Process all incoming and outgoing mail/packages (FedEx, UPS, US Postal).

  • Jain Malkin Inc.
    • San Diego, CA
    • Resource Manager
      • Jun 2010 - Nov 2012

      Prepare, review, and track furniture, fabric, artwork and accessory purchase orders. Oversee warehouse storage and receipt of goods. Coordination of installation at client job site. Manage design library contents, product literature, samples and vendor presentations. Obtain pricing, samples, and quotes. Assist design team with selection of materials, client presentations, and final finish binders. Prepare, review, and track furniture, fabric, artwork and accessory purchase orders. Oversee warehouse storage and receipt of goods. Coordination of installation at client job site. Manage design library contents, product literature, samples and vendor presentations. Obtain pricing, samples, and quotes. Assist design team with selection of materials, client presentations, and final finish binders.

  • NTD Architecture
    • Greater San Diego Area
    • Purchasing Manager/Resource Specialist
      • Jul 2002 - Nov 2008

      Furniture specifications, procurement, and installation/coordination. This includes fabric, artwork, and accessories. Manage design library product saples and literature. Schedule and attend product presentations to design staff. Assist the design team with the selection of materials, client presentations, and final finish binders. Warehouse coordination for storage and final installation of goods received at project location Clerical Support/Receptionist Operate a multi-line phone system to answer and direct callers to appropriate staff. Welcome visitors, clients, and office personnel. Organize and maintain front office/kitchen areas. Process all incoming and outgoing mail/packages. Promoted to Purchasing Manager/Resource Specialist.

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